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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.3
1,566 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,566 reviews

January 15, 2024

The man I worked with told me I needed a new $400 battery and that was not the problem at all. More

by KATHYBTURNER
Recommend Dealer
Yes
Employees Worked With
Not Ken but I will only work with him from now on
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Jan 17, 2024 -

Jim Ellis Buick GMC Atlanta responded

Kathy, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 15, 2024

Chris was a great salesperson! Easy to talk to and straight to the points. He made the process so smooth I barely knew I was buying a car !!!! More

by JNGGIPSON
Recommend Dealer
Yes
Employees Worked With
Dwight Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Wood
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Jan 19, 2024 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

January 15, 2024

Purchasing process completed in a timely manner. Professional services from the customer service representative and sales representative. More

by CAROLYN320
Recommend Dealer
Yes
Employees Worked With
Scott Unger, Scott Unger
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Jan 19, 2024 -

Jim Ellis Buick GMC Atlanta responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 15, 2024

Scott Unger was amazing. He was totally transparent and tried everything to get me to my son's desired payment and to get me to my desired down payment. Even after the sale h More

by catherinedelalla
Recommend Dealer
Yes
Employees Worked With
Scott Unger, Scott Unger
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Jan 19, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2024

Traded Dec 18. My trade still isn't paid off. I'm getting billed Jan and Feb for a car I don't own More

by DRUSTIN
Recommend Dealer
No
Employees Worked With
Scott Unger, Scott Unger
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Jan 19, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (770) 676-3287 so we can work towards a resolution.

January 15, 2024

Great experience The where great on Time & did good job The always answer m, questions More

by CAPITOLFLOORINGATL
Recommend Dealer
Yes
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Jan 19, 2024 -

Jim Ellis Buick GMC Atlanta responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2024

Communication was challenging. I finally set up a email chain to communicate. Dealership would ot honor prices that Warranty company show as mspr that was listed on GMC direct. I h More

by CEDRIC4
Recommend Dealer
No
Employees Worked With
Ted and Ryan
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Jan 19, 2024 -

Jim Ellis Buick GMC Atlanta responded

We are disappointed to hear that you did not have a more positive experience with us at Jim Ellis Buick GMC. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 676-3287 at your earliest convenience to discuss how we can turn this experience into a positive one.

January 11, 2024

Salesman was fast and efficient brought out the car for a test we worked out a price for the car I was In and out with my new car with in 2hr More

by Beanalexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

January 04, 2024

No used car is perfect, but when my Denali started showing multiple warning lights on same day as my purchase, I called concerned of course. The entire sales and service team did an excellent job in w More

by Stephen44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Watson (Sales), Brandon in Service.
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Jan 06, 2024 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction!

January 02, 2024

I experience is always on point I love it My experience with Jim Ellis was great I didn't expect anything different always great service More

by KANIKABRANTLEY
Recommend Dealer
Yes
Employees Worked With
Dwight Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Wood
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Sep 06, 2024 -

Jim Ellis Buick GMC Atlanta responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for taking the time to leave us this information about your recent visit. Take care!

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