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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.3
1,566 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,566 reviews

January 15, 2024

Good experience. Took care of all the things that they said they would. Even went as far as delivering vehicle on specific day. More

by JIMMYLOKELLY79
Recommend Dealer
Yes
Employees Worked With
Ricardo Nash, Ricardo Nash
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Jan 17, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

January 15, 2024

Awesome! Reggie has always gone the extra mile for my purchases of vehicles from Jim Ellis. He keeps me updated and his communication skills are excellent. More

by MICHAELROPER55
Recommend Dealer
Yes
Employees Worked With
Reggie
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Jan 17, 2024 -

Jim Ellis Buick GMC Atlanta responded

Michael, thank you for your kind review; we are happy to pass along your comments to Reggie here at Jim Ellis Buick GMC! We sincerely value your business and look forward to your next visit!

January 15, 2024

Dealership was very busy. Had to leave car for a couple of days. No loaner cars were available More

by ANGELICA.BRIDGES
Recommend Dealer
Yes
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Jan 17, 2024 -

Jim Ellis Buick GMC Atlanta responded

We truly appreciate your honest feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 15, 2024

Up to par Very clean. The refreshments are great. The service department is very thorough More

by REALLIFECOMFORT
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 17, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

January 15, 2024

He was very helpful and right on time He made sure everything I needed he had it done More

by Kimberlyhill05
Recommend Dealer
Yes
Employees Worked With
Scott Unger, Scott Unger
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Jan 17, 2024 -

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 15, 2024

Fast and efficient Fast and efficient sale man was did his job well Good job More

by Beanalexander
Recommend Dealer
Yes
Employees Worked With
Scott Unger, Scott Unger
Report | Print
Jan 17, 2024 -

Jim Ellis Buick GMC Atlanta responded

Bean, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC. Thank you again for choosing Jim Ellis Buick GMC and we hope to see you again.

January 15, 2024

I returned a part that I purchased with GMC points and was assured the points would be refunded and they never were. More

by CRAIGBARRY.CREATIVE
Recommend Dealer
No
Employees Worked With
Parts
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Jan 17, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 15, 2024

Great experience. Very accommodating during our service experience. Everyone was very pleasant. Even to the customers that were not so pleasant to deal with. More

by SPENCEFAMILY15
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 17, 2024 -

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Jan 19, 2024 -

Jim Ellis Buick GMC Atlanta responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2024

Smooth and very pleasant The vehicle purchase went great and never felt pressured into anything... More

by SPENCEFAMILY15
Recommend Dealer
Yes
Employees Worked With
Ricardo Nash, Ricardo Nash
Report | Print
Jan 17, 2024 -

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 15, 2024

Did not fix my vehicle. Was non responsive and slow. Claimed the vehicle was fixed and worse now than before. More

by CHRISSOUTH11
Recommend Dealer
No
Employees Worked With
Service manager
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Jan 17, 2024 -

Jim Ellis Buick GMC Atlanta responded

Chris, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

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