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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,566 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,566 reviews
Verified Customer
January 16, 2024
Car was clean. Dealership was reasonable on price and service. Paint is really peeling off of the car so I prefer to rate the experience after more time in the car. Dealership was reasonable on price and service. Paint is really peeling off of the car so I prefer to rate the experience after more time in the car. Irving Reyes was very nice, honest, and service oriented sales person. More
by Desantis97
January 16, 2024
Not pushy and straightforward. Juan seemed honest and was not pushy, just helped move things along in a positive manner for all. Felt like everyone was able to profit, myself and t Juan seemed honest and was not pushy, just helped move things along in a positive manner for all. Felt like everyone was able to profit, myself and the dealership. More
by mark.young452014
Employees Worked With
Juan Urdaneta
January 16, 2024
My car was towed there. I called the day of to make an appointment for the following day. The appointment didn't matter because my car sat there for days without anyone look I called the day of to make an appointment for the following day. The appointment didn't matter because my car sat there for days without anyone looking at it. Then after threatening to bring it to another shop, they began working on it. The problem was 'fixed' but 2 days after picking it up, the engine started overheating again. I had to have another shop fix the actual problem. I didn't trust that the problem would be resolved and I didn't think it was fair to have to pay an additional deductible for an issue that was 'fixed.' More
by BENTLEYARI08
January 16, 2024
Brandon stayed in touch with me and explained the repairs thoroughly. All repair jobs I’ve brought in are always handled promptly. Thats why I go out of my way to take my car to Jim Ellis service department thoroughly. All repair jobs I’ve brought in are always handled promptly. Thats why I go out of my way to take my car to Jim Ellis service department as opposed to my local GMC dealer that is closer to my home. More
by edge.aaron
Employees Worked With
Brandon - service
January 15, 2024
Excellent service The experience was very easy to navigate. It was also a great suggestion to deliver. navigate. It was also a great suggestion to deliver. More
by rmurray489
