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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,566 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,566 reviews
Verified Customer
January 16, 2024
My experience was a good one. My salesman and all those that I had a pleasure in working with were able to get me my vehicle and work with me to my satisfaction. My salesman and all those that I had a pleasure in working with were able to get me my vehicle and work with me to my satisfaction. More
by lubron
Employees Worked With
Scott Unger, Scott Unger
January 16, 2024
I asked if I could get my personal tags transferred to the 2016 Ford, and I was told that was against company policy. Also, there was a second key to the vehicle that he was going to look into. I have not the 2016 Ford, and I was told that was against company policy. Also, there was a second key to the vehicle that he was going to look into. I have not heard anything about that at all so far as customer service thumbs down ?? I really appreciate the help with getting me into the vehicle, but the rest of the customer service experience was not good. Thanks for everything. More
by TSPOON0823
Employees Worked With
Ricardo Nash, Ricardo Nash
January 16, 2024
Made an appointment. Dropped off the vehicle. It was kept for 2 full days and no work was done. I picked up the vehicle un repaired and took it somewhere else after being Dropped off the vehicle. It was kept for 2 full days and no work was done. I picked up the vehicle un repaired and took it somewhere else after being told I was 'still in queue and would be called. Terrible! Bought the truck there, serviced through warranty and will not return More
by mauricenazz
January 16, 2024
My sunroof was leaking, the problem wasn't fixed and my vehicle was left a mess inside. They said they were going to replace carpet, but when I picked up the vehicle smelled mildewed vehicle was left a mess inside. They said they were going to replace carpet, but when I picked up the vehicle smelled mildewed More
by CUNDY9
Employees Worked With
Rico
