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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.3
1,566 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,566 reviews

February 08, 2024

Major lacking in communication and good service. Major lacking in communication and good service. Major lacking in communication and good customer service. More

by Justin.boyd82
Recommend Dealer
No
Employees Worked With
Dewayne Ivory
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Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

We would like the opportunity to make this up to you. Please contact our manager at (770) 676-3287 so we can make your experience a positive one.

February 07, 2024

Unhappy Jan. 15 inspection did not indicate brakes needed repairs. Told on Jan 23 completed. More

by ronbburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Blumberg
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Feb 17, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 06, 2024

It was amazing He was very helpful. He was very polite and helped me understand what I needed. More

by AALIAAMEEN
Recommend Dealer
Yes
Employees Worked With
Brandon Black
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Feb 24, 2024 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 05, 2024

I was told this was a reputable dealership and at the car that I was purchasing would be checked out thoroughly. Car has a Oil leak TPM s sensors. Going bad So I would say my experience is not good. More

by Maleykhunter
Recommend Dealer
No
Employees Worked With
Scott Unger, Scott Unger
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Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

We would like the opportunity to address your concerns. Please reach out to us directly at (770) 676-3287 when you have a chance. Thank you, and we look forward to hearing from you.

February 04, 2024

It was an absolute pleasure to purchase our vehicle from such an excellent dealership. We feel by we made the right choice traveling from Pensacola Florida for our vehicle. Thank you! More

by RLINK47
Recommend Dealer
Yes
Employees Worked With
Scott Unger, Scott Unger
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Feb 24, 2024 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 03, 2024

Very good and helpful. I don't have 11 more words to use to describe the interaction. More

by JDG56
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 03, 2024 -

JDG56 responded

Done

January 31, 2024

Excellent customer service. Got me in and out Truly a great experience from scheduling to completion More

by CVBOY1012
Recommend Dealer
Yes
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Feb 03, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs!

January 30, 2024

Fast service,excellent understanding of the problem. we will surely be back. Thumb up for Ted More

by MIHAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
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Feb 01, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 28, 2024

Juan and Mark were absolutely a pleasure to deal with! Kind, courteous and respectful! Juan didn't mind negotiating the best deal for me! He was a pleasure to deal with all the way around! Mark Starks was More

by Warner_41
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JUAN URDANETA
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Feb 01, 2024 -

Jim Ellis Buick GMC Atlanta responded

Hi, thank you for your kind review! We are happy to pass along your comments to the team here at Jim Ellis Buick GMC!

January 26, 2024

No thank you No thank you Service is good. Little disappointed that my salesman never reached out to see how the new vehicle was working out More

by djhall1212
Recommend Dealer
Yes
Employees Worked With
Service dept Brandon
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Feb 02, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

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