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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,592 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,592 reviews
June 22, 2009
" My name is Joseph and I recently purchased a used 2007 Dodge Grand Caravan from Jim Ellis Chevrolet. My salesperson was Don Campbell. Mr. Campbell did an outstanding job during this sale making it very Dodge Grand Caravan from Jim Ellis Chevrolet. My salesperson was Don Campbell. Mr. Campbell did an outstanding job during this sale making it very painless and quick. Not only did he respond to my internet inquiry the very next morning, he brought the vehicle for me to see that very next day. We negotiated the deal over the phone and all I had to do was apply for credit using the “easy to use” internet credit application. Once submitted, I was contacted by Don within a couple of hours (if that long) letting me know that my credit was approved and what kind of interest rate and payments I could expect on the used Dodge. He also added a DVD Player (installed) at no additional charge so that my young children could enjoy movies on long trips. The great salesmanship didn’t stop there. Don brought the vehicle to my job in Villa Rica, GA the next day for a test drive and demonstration of the car features. Since I liked the vehicle, and more importantly, the service, I agreed to purchase the Dodge. I gave him copies of driver’s license and a down payment and he brought me my new vehicle the next day. His second visit to my job was even more surprisingly fast. We met to review and sign the paperwork, he demonstrated the usage of the newly installed DVD Player and asked me if needed any additional demonstrations. I also liked that when his work phone rang, he let the person know very quickly that he was “servicing” a customer and would have to call them back. I have purchased many items online, even a vehicle before. But never has the process been this seamless. Jim Ellis Chevrolet and Don Campbell really know what internet shopping is all about. THANK YOU!! -- Joseph." More
by salleyjl
Employees Worked With
Don Campbell
April 14, 2008
Easiest car purchase I've ever made. Great people, especially Randy Stephenson who handle my sale. If you are looking for a Tahoe, this is your guy! I found the exact vehicle I wanted on their web especially Randy Stephenson who handle my sale. If you are looking for a Tahoe, this is your guy! I found the exact vehicle I wanted on their web site and contacted them by phone. They called back with a great quote and I went in for a test drive. I then asked about changing the figures by adding some addtional down payment they re-calculated and we moved to the finance department where everything was exactly as we had discussed. A great deal and a great dealship. I've had several follow-up calls from Randy and others to make sure everything is good with my new Tahoe. I would recommend Jim Ellis Chevrolet to anyone looking for a new Chevy. More
by twpreston
Employees Worked With
Randy Stephenson
