Jim Ellis Buick GMC Atlanta

Great car buying experience Great experience doing the deed I hate the most - buying a new car. Very professional, quick and thorough - great! Thank you to Jason Carter for mak Great experience doing the deed I hate the most - buying a new car. Very professional, quick and thorough - great! Thank you to Jason Carter for making this car buying experience pleasant! More

Greatness Greeted as soon as I step foot on the lot. All questions answered, and every need fulfilled, and even better let with a awesome car. Greeted as soon as I step foot on the lot. All questions answered, and every need fulfilled, and even better let with a awesome car. More

Great customer service Barry Bacon was excellent he made sure I was satisfied with my car before I left. I would defiantly recommend anyone to him. Terra Henderson. Barry Bacon was excellent he made sure I was satisfied with my car before I left. I would defiantly recommend anyone to him. Terra Henderson. More

Awesome experience with the Service Department One of the best Service Departments around. The first guys you meet when your in for service are really the only guys (and lady) that you need to meet One of the best Service Departments around. The first guys you meet when your in for service are really the only guys (and lady) that you need to meet because once you take your vehicle in, they handle it from there. They have always kept me up to speed on what is going on with my vehicle, when they anticipate it will be ready and most of the time, it is washed and ready to go when you come to pick it up. I really hated to see A.G. Elder leave the Service Desk because he is really good at what he does, but on the other hand, now he has been promoted to be in charge of the Service Department and he will make certain that Jim Ellis Buick GMC will remain the best Service Department out of all the dealerships around. I think Vince, Adam (and I apologize for not remembering the lady's name at the Service Desk) are great to deal with and everyone there is concerned about any issues you may have and do their "BEST" to resolve the problems. The Sales Manager Tom Culprit, Salesman Barry Bacon also get involved and do their best to resolve any issues. There are more people at this Dealership that go above and beyond what they need to do. Rich, Brian and more. I just wish I could remember everyone's name, but then it would take the fun out of you going to this Dealership and finding out all of this on your own. I strongly urge you to go and check out this Dealership and tell them Randy M. from Rome sent you. You will be glad you did. I challenge you to find a better Dealership and or Service Department, I can just about guarantee you that you will not find either.. Just saying............... I could go on and on, but why? You will see........... More

"Amazing Over and Above Customer Service w/ Angelo Harrell" I've always admired the elegant and solid design of the Buick Encore and was blown away with such great service in purchasing my own. My husband and I've always admired the elegant and solid design of the Buick Encore and was blown away with such great service in purchasing my own. My husband and I was again just amazed on the promt negotiation and results. Very happy to share with our friends. Thanks again to Angelo! More

Awsome Deal I utilized both the internet and in office sales to buy our New Buick Enclave and was able to quickly negotiate my new car and trade in. We were able I utilized both the internet and in office sales to buy our New Buick Enclave and was able to quickly negotiate my new car and trade in. We were able to get in and out in under 2 hours. Phenominal level of respect and our Salesman Barry was the best they have a separate playroom fully stocked for kids. Thanks to all Barry, Tom and Jasmine. More

Thanks John Dobins for great customer service. I felt very little pressure to purchase a car. I made my request known to the Sales Rep, John Dobins. The next day when I called him, he had the car I felt very little pressure to purchase a car. I made my request known to the Sales Rep, John Dobins. The next day when I called him, he had the car in the color and options that I requested plus a few more. The price was wonderful and well within my budget. My first time dealing with Jim Ellis and I look forward to doing business with them in the future. More

New car purchase 2015 Buick LaCrosse I have been involved with the now present Jim Ellis since 1985. I've purchased my 5th car from them today. (Mitchell Motors, Hix Green, Bickerstaff an I have been involved with the now present Jim Ellis since 1985. I've purchased my 5th car from them today. (Mitchell Motors, Hix Green, Bickerstaff and now Jim Ellis. I researched the service departments of dealerships and found Jim Ellis the best that's why I purchased my 2015 Buick LaCrosse today 5th car I have purchased from this organization. I purchased 1988 Olds, 1997 Olds and 2004 Buick from the same salesman Mike Sellers, but he has since passed away. This is my 7th car purchased and it went so smoothly I was amazed. My Salesman was Jim Banks who was terrific and not pushy. He let me take my time. I had many questions and he answered them all. We took a test drive twice to make sure I was happy. Tom Culp is the manager that approved the finances and was very nice and to the point. Jasmine Kennedy was the Finance Manager and she was very nice and explained the financial part of the sale to be finalized. This was absolutely the easiest and stress free purchase of a car for me. I had my old car 11 years so it had been awhile since I went through the car buying process. Thank you for a "pain free" car purchase More

super helpful! Jim Banks and everyone at Jim Ellis Buick GMC Atlanta were extremely helpful. I got a wonderful deal on a GMC Terrain and the finance people really wo Jim Banks and everyone at Jim Ellis Buick GMC Atlanta were extremely helpful. I got a wonderful deal on a GMC Terrain and the finance people really worked hard to get me the best possible loan interest rate. I am an out of state buyer and everything was taken care of ahead of time for me. It was definitely the most simple, time saving car buying experience I have ever had! More

Great deal on super fine Enclave Thank yo Tom Thanks to Tom Culp for working with my Sales Guy to give me maximum customer oriented experience in getting my wife the Buick Enclave what a great Thanks to Tom Culp for working with my Sales Guy to give me maximum customer oriented experience in getting my wife the Buick Enclave what a great vehicle and thanks for working late to finish the deal Also the extended test drive for her to be sure it was what she wanted was very important to making it a pleasant experience More