Jim Ellis Buick GMC Atlanta
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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super helpful! Jim Banks and everyone at Jim Ellis Buick GMC Atlanta were extremely helpful. I got a wonderful deal on a GMC Terrain and the finance people really wo Jim Banks and everyone at Jim Ellis Buick GMC Atlanta were extremely helpful. I got a wonderful deal on a GMC Terrain and the finance people really worked hard to get me the best possible loan interest rate. I am an out of state buyer and everything was taken care of ahead of time for me. It was definitely the most simple, time saving car buying experience I have ever had! More
Great deal on super fine Enclave Thank yo Tom Thanks to Tom Culp for working with my Sales Guy to give me maximum customer oriented experience in getting my wife the Buick Enclave what a great Thanks to Tom Culp for working with my Sales Guy to give me maximum customer oriented experience in getting my wife the Buick Enclave what a great vehicle and thanks for working late to finish the deal Also the extended test drive for her to be sure it was what she wanted was very important to making it a pleasant experience More
SEYMOUR C. =The best salesman! We want to say thank you to Seymour Content! We found our 2015 Yukon XL through Seymour, and he was so great to work with. He was always available wh We want to say thank you to Seymour Content! We found our 2015 Yukon XL through Seymour, and he was so great to work with. He was always available when we needed him, and he knows his business. We visited at least 5 other dealerships, and Seymour was the most patient, kind and listened to what we needed for our family. He followed through with everything that we had asked for! We hope to work with him next time we come back! More
Excellent experience I was in the market for a 2015 convertible Corvette 3LT and surprisingly one came available. My salesman contacted me and I stopped in to see it. The I was in the market for a 2015 convertible Corvette 3LT and surprisingly one came available. My salesman contacted me and I stopped in to see it. The car was more than I could have ever expected! The level of customer service provided by Leland Sims was outstanding! Jim Ellis GMC has gained a customer for life! Watch out my Beast is on the road!!! More
Over and beyond Traveling from Chicago over 4th of July weekend and check in light came on in the mountains. Went in first thing in the morning with no appointment. Traveling from Chicago over 4th of July weekend and check in light came on in the mountains. Went in first thing in the morning with no appointment. Was met with a smile by Vincent and AG. Vincent told me that due to the holiday weekend they were a short staffed and booked solid. Explained that it would probably be Monday before the could get to me, but he would do his best to work me in if at all possible. No promises! Under the circumstances I accept. Vincent ordere me a shuttle back to my hotel and told me he would let me know something around noon, and he would also make a reservation for me at enterprise rent a car just in case. Well to my surprise around 11:45 Vincent as promised called me with some great news. Cathey were able to get me in and I would be done shortly after lunch. These gentlemen were awesome from first interaction all the way through the process. I would definitely recommend this service department to anyone. Great job gentlemen, you went over and beyond today. Your efforts did not go unnoticed. Thanks, Patrick Robinson More
Easy to work with We had a great experience with buying our new Buick Enclave. We worked with Jeremy Walters and from start to finish he was a pleasure to work with. We had a great experience with buying our new Buick Enclave. We worked with Jeremy Walters and from start to finish he was a pleasure to work with. More
Bad service, overpriced, completely unhelpful. This dealership was SLOW in every way, slow to pick up phones, slow to diagnose problems in the car, slow to let me know when my car was ready, slow t This dealership was SLOW in every way, slow to pick up phones, slow to diagnose problems in the car, slow to let me know when my car was ready, slow to check out, everything. More importantly I was quoted on the phone a price of $230, when I went in to pick up my vehicle I was charged $290. It was only when I made it known that I was not happy about this that they gave me a "special discount" to get the price down to $250, still not what I was quoted. More
Horrible Service Department I am extremely disappointed in Jim Ellis GMC’s service department. The service advisors communication skills are horrible. We asked multiple times to I am extremely disappointed in Jim Ellis GMC’s service department. The service advisors communication skills are horrible. We asked multiple times to be contacted for a status update and were ignored. More
Great experience After a terrible experience at a Chevrolet dealership South of Atlanta I called into Jim Ellis Buicks service department. A service rep took my vin nu After a terrible experience at a Chevrolet dealership South of Atlanta I called into Jim Ellis Buicks service department. A service rep took my vin number and confirmed that I did I have warranty left on my vehicle. A.G. was very helpful, courteous, and informative when I arrived. Although it was a busy afternoon he provided me with the details in regards to the many warranties still left on my Buick, as well as a temporary Buick for the weekend. He took time to ask if I had everything I needed. He also spoke highly of Mr. Jim Ellis when I inquired about him and his many dealerships. A.G. followed up my phone call to let me know when the parts would be in and then called when they finished that Monday afternoon. Overall, I enjoyed my time at the dealership. More
Dissatisfied customer that will not be returning/reffering Bad experience with poor service and attention, very upset that after being a loyal customer to this service center was given the run around and then Bad experience with poor service and attention, very upset that after being a loyal customer to this service center was given the run around and then attempted to swindle me. More