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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,604 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,604 reviews

April 26, 2018

Change Oil & Hitch Installation The Service Department provided us with courteous, professional, timely, and Customer focused. We are highly pleased with the service provided by the More

by hardin59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Apr 29, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 26, 2018

Friendly,courteous enjoyable Jake was on time. Low pressure, hospitable. A pleasure to do business with. Mike was also very good to work with. I was not pressured. They listened w More

by the_gray_family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Jake Bugrovsky
Apr 29, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you so much for your positive comments about Jim Ellis Buick GMC Atlanta! Please let us know if there is ever anything else we can do for you! Safe travels!

April 26, 2018

Oil Change and Cooling System Service I was told work would take a couple hours and it did. Recommended work was discussed with me before start of service and after service was complete. More

by RWHEELER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Apr 29, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

April 26, 2018

overheated / broke down on highway Got towed to Jim Ellis Atlanta after breaking down on the highway. Jim Ellis Mall of GA could not diagnose heating or transmission issues the day bef More

by BETHMUSIC22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
Apr 29, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

April 25, 2018

Outstanding sales team!!! I recently purchased a 2018 GMC Sierra 1500 SLT Crew Cab from Jim Ellis Buick GMC Of Atlanta and received phenomenal service. The sales team surpasse More

by c.duncan92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nadobny, TJ Manji
Apr 26, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Atlanta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 24, 2018

Great Service Highly recommend Jim Ellis GMC, great service. They do a great job of keeping you aware of what’s going on, timining and costs, no surprises More

by 32362
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Apr 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day!

April 24, 2018

great efficient service as usual Another great service experience. I was having issues with the heat on the passenger side. Tom Rickard made me an appointment and the problem was re More

by JENNIFERFRANKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Apr 26, 2018 -

Jim Ellis Buick GMC Atlanta responded

Jennifer, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

April 23, 2018

Tahoe - second service Excellent work and right on-schedule. I actually came to the wrong location but Tom got my vehicle to the right place and took great care of it. More

by fikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Apr 24, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests, Fikes! Please let us know if there is ever anything else we can do for you! Safe travels!

April 20, 2018

LAST MINUET APPOINTMENT I CALLED THE DEALERSHIP AT 2:30PM W/ A BREAK CONCERN AND WAS ADDED TO THE SCHEDULE FOR 3PM. ONCE I ARRIVED MY CAR WAS IMMEDIATELY TAKEN IN AND TOM ESC More

by PUMPKINPIERCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard, Brandon Cannon
Apr 23, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 18, 2018

Great Service John got me a courtesy car, kept me updated and was kind and friendly. Checkout was fast. My car was perfect when I picked it up. More

by DTC858891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
Apr 23, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and we hope to be of service to you again!

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