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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,607 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,607 reviews

May 11, 2018

Tom Rickard did great. Tom met my expectations on making sure the service was completed on time and was very thourough with explaining the services applied to my vehicle. More

by MLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
May 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thanks for letting us know Tom did such a great job for you! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

May 11, 2018

Courtesy, Expertise a hallmark of Jim Ellis service dept. I have always found the service department at Jim Ellis to be Stellar. And I have found the staff to be extremely helpful, especially in my case yest More

by MSSANDRADORSEY39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
May 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to know our service department has always done right by you! Come back and see us again any time!

May 11, 2018

Wonderful experience Every detail was cared for. Tom was so nice and worked well with coworker who was my main point of contact - Brandon perhaps? Tom even had car runni More

by Denali girl
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
May 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for the positive review! If you have any further questions, please don't hesitate to reach out!

May 10, 2018

Oil change My car was serviced at the Time of appointment. The waiting area was clean and well appointed. Having the courtesy car wash was also appreciated. More

by PAT.LOVICH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
May 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

We hope everything was completed to your satisfaction! We look forward to seeing you again down the road!

May 08, 2018

Transmission / Engine problem Very professional and genuinely interested in helping solve the issue. Price was not a factor as vehicle still under warranty and unfortunate it happe More

by Enclave owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
May 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for leaving us a review about your recent experience with us! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

May 08, 2018

Excellent Customer Service !!! I have been dealing with John Anderson for the past several years at Jim Eliiis Servixe Center in Atlanta . His Customer Services is beyond exceptiona More

by CDHAYES19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
May 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for the many years of your business! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2018

Positive Experience Very pleasant atmosphere. Everyone was really nice. The process was easy and pressure free. I would definitely recommend this dealership if you’re in More

by PJ Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Quinones
May 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

We appreciate your strong recommendation, PJ! We hope to be of service to you again down the road!

May 04, 2018

Excellent Service Tom always provides excellent Customer Service, promptly, makes appropriate recommendations and deals with the issues that keep our Enclave in top ru More

by DENWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
May 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to hear Tom always provides you with such outstanding service! Thank you so much again for your feedback! We hope you have a great day!

May 04, 2018

Diagnostic I try to come here for all service and maintenance for my Buick. Brandon Cannon is always professional and explains what my car needs thoroughly. Some More

by jasonwilson12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Stephenson, Brandon Cannon
May 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

We hope you continue to choose Jim Ellis Buick GMC as your first choice for all your automotive needs! If you have any further questions, please don't hesitate to reach out!

April 30, 2018

Excellent Service Service was outstanding. Tom is very professional and makes I only get service needed.He update you while your car is being serviced. I have never ha More

by LMCTIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
May 01, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests. Please let us know if there is ever anything else we can do for you! Safe travels!

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