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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.3
1,566 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,566 reviews

March 22, 2024

Mr. Black was the nicest, courteous, polite, helpful guy I have ever dealt with!! He is an asset to your company. More

by sarawimberly9
Recommend Dealer
Yes
Employees Worked With
Mr. Brandon Black
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Jul 10, 2024 -

Jim Ellis Buick GMC Atlanta responded

Hi, thanks for your praise and kind comments about our team.

March 21, 2024

Responsive, professional. .. and empathetic. Brandon went out of his way to provide a loaner vehicle and provided timely updates on the repairs. More

by REBOWERS
Recommend Dealer
Yes
Employees Worked With
Brandon Black
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Jul 23, 2024 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

March 19, 2024

Too long to get into financing. Still haven't paid off trade in. Until paid off we are responsible for 2 car loans. More

by patffallen
Recommend Dealer
Yes
Employees Worked With
Dwight Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Wood
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Jul 23, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

March 18, 2024

I’m still waiting on my 2nd set of keys with key fob. I was told there was a set but haven’t received them. More

by G M Farr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IRVING REYES
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Mar 30, 2024 -

Jim Ellis Buick GMC Atlanta responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 17, 2024

Smooth and easy transaction. Would recommend Jim Ellis for any vehicle purchase, parts needs, and vehicle services. Great organization. More

by Scottelead
Recommend Dealer
Yes
Employees Worked With
Dwight Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Wood
Report | Print
Mar 30, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for choosing Jim Ellis Buick GMC and we hope to see you again.

March 15, 2024

Scheduled maintenance service. All well done and timely while I waited at dealership Very good More

by HVRUS
Recommend Dealer
Yes
Employees Worked With
Ted W.
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Jul 10, 2024 -

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 10, 2024

Easy to work with. Quick. Polite. Affordable. I had a great experience. Ted communicated well and got my car back to me quickly. More

by PWILLIN
Recommend Dealer
Yes
Employees Worked With
Ted
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Mar 15, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thanks for highlighting some of our staff who helped make this such a great experience!

March 08, 2024

I explained the issue, they diagnosed it, referred me to a reputable rental agency and got my car in day half More

by Mrcnate1
Recommend Dealer
Yes
Employees Worked With
Ted
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Jul 23, 2024 -

Jim Ellis Buick GMC Atlanta responded

We're glad to hear you found our staff was so knowledgeable and helpful!

March 05, 2024

Very helpful and keep me informed of the process on my car. Customer service was top notch. More

by RMCRAVEN
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Mar 08, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

March 04, 2024

Knowledgeable, fast, courteous. The staff was great. The only thing that could make it better is a discount. The fees are high. More

by william7160
Purchase Time
Recommend Dealer
Yes
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Mar 08, 2024 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction!

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