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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,519 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,519 reviews
May 03, 2016
Best experience The purchase of my 2016 Terrain was the best experience I have ever had purchasing a car. I was assisted by Melvin Sandler that made this experience a The purchase of my 2016 Terrain was the best experience I have ever had purchasing a car. I was assisted by Melvin Sandler that made this experience a fantastic one. He was courteous and informative, and answered every question that I had. Same I can say about Sam Afeworski that helped my with the financial aspect of the deal. I left the dealer very happy and convinced that I had received a very fair deal. I recommend this dealership and thank Melvin and Sam for a great experience. Very satisfied. More
by Great customer service
Employees Worked With
Melvin Sandlin and Sam Afeworki
April 30, 2016
Awesome Service! Received great service from the Sales person, Jim Banks for the purchase of my Maserati and Jasmine Kennedy, the Finance Director provided me with ama Received great service from the Sales person, Jim Banks for the purchase of my Maserati and Jasmine Kennedy, the Finance Director provided me with amazing loan structure and rate. The whole purchasing process was seamless. Ms. Kennedy even delivered the car to my door! Job well done! More
by MJG
Employees Worked With
Jasmine Kennedy; Jim Banks
April 04, 2016
PEARL WHITE ENCORE ANGELO HARRELL WAS A GREAT SALESMAN GREAT PRICE ON MY TRADE LOVE THIS DEALER AND SALESMAN HOPE ANGELO WILL BE THERE A LONG TIME WILL BUY ALL MY FUTURE ANGELO HARRELL WAS A GREAT SALESMAN GREAT PRICE ON MY TRADE LOVE THIS DEALER AND SALESMAN HOPE ANGELO WILL BE THERE A LONG TIME WILL BUY ALL MY FUTURE VEHICLES FROM HIM LOVE MY VEHICLE THANKS!! More
by CHERYLPEARLWHITE
Employees Worked With
ANGELO HARRELL
March 11, 2016
terrible experience We spent an hour on the lot waiting for someone to come out; when husband went inside to find a salesperson, nobody seemed to be that busy, they were We spent an hour on the lot waiting for someone to come out; when husband went inside to find a salesperson, nobody seemed to be that busy, they were just ignoring us. Finally we both went inside and this salesperson came to help us. We liked a car in the showroom and asked for available allowances. He said he didn't know of any incentives on new cars. When we told him we knew Buick was offering some, he said "let me check" and he came back 10 minutes later with a $750 allowance. We told him that was incorrect and he insisted the allowance was $750. When we said we knew Buick had 3 different cash incentives totaling $1,900, he said "oh maybe counting cash rebates." I left the dealership very upset with the dirty tricks and went to Hendricks in Duluth and got great customer service and got me the car I wanted with $1,900 in allowances and some more. More
by somar
Employees Worked With
don't know
March 04, 2016
Angelo Harrell is a excellent salesman I received a excellent interest rate that Angelo, Denise and jasmine in the finance office worked hard to get me Thanks Guys I love my Chocolate bro I received a excellent interest rate that Angelo, Denise and jasmine in the finance office worked hard to get me Thanks Guys I love my Chocolate brown encore I will always be a customer of Jim Ellis Buick More
by Cocobuick
Employees Worked With
Angelo harrell
February 26, 2016
Excellent Experience My husband and I had been searching for a Yukon XL for several weeks. We went to numerous dealerships in the area. I called Jim Ellis Atlanta because My husband and I had been searching for a Yukon XL for several weeks. We went to numerous dealerships in the area. I called Jim Ellis Atlanta because they had the color I had been looking for. When I arrived I they had the car pulled up front waiting. We took it for a drive and bought it that day. Jim Banks and Jasmine were so great to deal with. This process was so easy that we are back to buy another car from them for my mom. Thank you Jim Banks and Jasmine!! More
by Millhouse
Employees Worked With
Jim Banks
February 23, 2016
awesome salesman I purchase my 2016 GMC Arcadia from Jim Ellis Buick GMC Atlanta and Barrie Bacon was my salesperson he was very professional , informative and work I purchase my 2016 GMC Arcadia from Jim Ellis Buick GMC Atlanta and Barrie Bacon was my salesperson he was very professional , informative and work very hard to help me get the deal I needed to close the sale. I was a return customer from a prior sale and he was just as helpful in helping me make a decision and finding the right car this time. Great sales person! More
by morgan24
Employees Worked With
Barry Bacon
December 31, 2015
Excellent Experience My husband and I just purchased a new Denali from Jim Banks and it was the best experience buying a vehicle. He promised to have the vehicle and paper My husband and I just purchased a new Denali from Jim Banks and it was the best experience buying a vehicle. He promised to have the vehicle and paperwork ready when we arrived and it was perfect. More
by Happy Customer
Employees Worked With
Jim Banks
December 14, 2015
Barry Bacon and Tom Culp are THE BEST! I have bought my last 5 trucks from Jim Ellis GMC in Atlanta. Barry Bacon has gone above and beyond to give me the best price and best trade in value I have bought my last 5 trucks from Jim Ellis GMC in Atlanta. Barry Bacon has gone above and beyond to give me the best price and best trade in value possible. Tom Culp, the sales manager, reaches as deep as possible to make sure that I am pleased with both the deal and the automobile. I shop around and look at other websites and dealerships, but I always come back to Jim Ellis GMC Atlanta. I have also sent a couple of clients there to make a deal, and they are always pleased with the price and experience. Buying a car doesn't have to be difficult. Deal with professionals - no pressure and no gimmicks. More
by johnnyj63
Employees Worked With
Barry Bacon, Tom Culp
December 10, 2015
Fair, Fast, Friendly Dino Hill was great, he knew the product and represented us well. We got the deal we wanted and are thankful for how easy the process was. No sales pi Dino Hill was great, he knew the product and represented us well. We got the deal we wanted and are thankful for how easy the process was. No sales pitch even when sitting with finance. We drove 45 minutes to this dealership and glad we did. I would go back. More
by RTSDC
Employees Worked With
Dino Hill
