Jim Ellis Buick GMC Atlanta
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Best Experience Ever! John Nadobny was, hands down, the best salesman who has ever helped me buying a car. He was incredibly patient and good-natured. We could tell he had John Nadobny was, hands down, the best salesman who has ever helped me buying a car. He was incredibly patient and good-natured. We could tell he had a great heart and loved what he did. You need more employees like him! He did a wonderful job and made the experience a pleasurable one. He also followed up several times to make sure we had everything we needed. I would GLADLY purchase another vehicle from him in the future! Additionally, the finance manager, Brandon, we worked with was very professional and made everything incredible easy for us. All it took was two phone calls and several minutes sitting at his desk to sign the paperwork. We would gladly give our business to Jim Ellis in the future. Thanks!!! More
Engaging Service My salesman was a long time salesman of mine - Mr. Leland Sims, his knowledge was the key to me being able to get the vehicle that I have been researc My salesman was a long time salesman of mine - Mr. Leland Sims, his knowledge was the key to me being able to get the vehicle that I have been researching for several months. I bought my first Corvette from Leland in 2001 a Black Convertible from off the show room floor. I was reacquainted with Leland late 2016 and now I am purchasing a 2017 Corvette Coupe from Leland, he's knowledgeable and engaging and I would recommend Mr. Leland Sims to any one looking to purchase any new or used Chevy vehicle - especially a Corvette. More
Who dose this? The internet person (Nicole) was awesome. Upon arriving to the dealership my wife and I were greeted professionally, that's where the professionalism The internet person (Nicole) was awesome. Upon arriving to the dealership my wife and I were greeted professionally, that's where the professionalism ends. We were there to purchase a 2016 Acadia, keep in mind we called the dealership prior to making a five hour drive. First the key to the vehicle couldn't be located, then we were lied to and was told the vehicle was used, later we found that the vehicle only had 45 miles on it. Don Cambell was absolutely the most unprofessional manager that I have personally ran across. During the finance part of all of this, the manager told my wife that she could only pull one credit burea, so please explain to me why has she gotten alerts from equifax and trans union? My wife low credit is a 705. The rate she quoted was desrepectful at 5.35 for a new vehicle with 9,000 in rebates and 3500 dollars down. Come to find out from a member at the dealership, Don was saving the rebated vehicle for another customer, go figure. We wasted 10 hours driving to be handled like second class citizens. I strongly would not recommend this dealership unless you are buying a used vehicle so that you don't have to experience Don side of the Dealetship. More
THEY HAVE NO INTEGRITY!!! DO NOT TRUST ANYONE AT THIS DEALERSHIP!!! THEY HAVE NO INTEGRITY!!! This is a horrible dealership. Nobody in the company is on the same page. My wi DO NOT TRUST ANYONE AT THIS DEALERSHIP!!! THEY HAVE NO INTEGRITY!!! This is a horrible dealership. Nobody in the company is on the same page. My wife and I wanted to buy a new vehicle from this dealership. We spoke with a salesperson, who spoke with her manager, and told us they could do what we were asking for, with regard to discount programs. (And after everything was said and done, General Motors did confirm that what we asked for was acceptable and could be done.) They advised that they would forward the quote the next day as it was late. The next day, they said they would not do what they said they could do the night before. This went back and forth for several days, and through several levels of management. They refused to do ANYTHING that they said that they would do. Every level of management had a different version of what they would be willing to do for us, but once it made it to paper, it never matched what they said verbally. Once we got past the first level of managers, the management staff became rude and insulting in the conversations. The salesperson was nice and somewhat helpful. I would encourage them to find a better place to work and not learn from the management at this dealership. The managers, including the General Sales Manager were insulting, lack common sense, and customer service skills. I wonder how they got to their positions. The GM and VP of the dealership didn’t care enough about their customers, their dealership, or their jobs to even pick up the phone and apologize for the way their employees treated customers. To make matters worse they didn’t even care enough to reach out to us after General Motors asked them to. We went to another dealership and bought a vehicle doing exactly what we were asking for at Jim Ellis. That dealer made it happen in a matter of a couple hours with no hassles. There are good dealerships out there but Jim Ellis Buick GMC Atlanta is NOT one of them! More
Best experience The purchase of my 2016 Terrain was the best experience I have ever had purchasing a car. I was assisted by Melvin Sandler that made this experience a The purchase of my 2016 Terrain was the best experience I have ever had purchasing a car. I was assisted by Melvin Sandler that made this experience a fantastic one. He was courteous and informative, and answered every question that I had. Same I can say about Sam Afeworski that helped my with the financial aspect of the deal. I left the dealer very happy and convinced that I had received a very fair deal. I recommend this dealership and thank Melvin and Sam for a great experience. Very satisfied. More
Awesome Service! Received great service from the Sales person, Jim Banks for the purchase of my Maserati and Jasmine Kennedy, the Finance Director provided me with ama Received great service from the Sales person, Jim Banks for the purchase of my Maserati and Jasmine Kennedy, the Finance Director provided me with amazing loan structure and rate. The whole purchasing process was seamless. Ms. Kennedy even delivered the car to my door! Job well done! More
PEARL WHITE ENCORE ANGELO HARRELL WAS A GREAT SALESMAN GREAT PRICE ON MY TRADE LOVE THIS DEALER AND SALESMAN HOPE ANGELO WILL BE THERE A LONG TIME WILL BUY ALL MY FUTURE ANGELO HARRELL WAS A GREAT SALESMAN GREAT PRICE ON MY TRADE LOVE THIS DEALER AND SALESMAN HOPE ANGELO WILL BE THERE A LONG TIME WILL BUY ALL MY FUTURE VEHICLES FROM HIM LOVE MY VEHICLE THANKS!! More
terrible experience We spent an hour on the lot waiting for someone to come out; when husband went inside to find a salesperson, nobody seemed to be that busy, they were We spent an hour on the lot waiting for someone to come out; when husband went inside to find a salesperson, nobody seemed to be that busy, they were just ignoring us. Finally we both went inside and this salesperson came to help us. We liked a car in the showroom and asked for available allowances. He said he didn't know of any incentives on new cars. When we told him we knew Buick was offering some, he said "let me check" and he came back 10 minutes later with a $750 allowance. We told him that was incorrect and he insisted the allowance was $750. When we said we knew Buick had 3 different cash incentives totaling $1,900, he said "oh maybe counting cash rebates." I left the dealership very upset with the dirty tricks and went to Hendricks in Duluth and got great customer service and got me the car I wanted with $1,900 in allowances and some more. More
Angelo Harrell is a excellent salesman I received a excellent interest rate that Angelo, Denise and jasmine in the finance office worked hard to get me Thanks Guys I love my Chocolate bro I received a excellent interest rate that Angelo, Denise and jasmine in the finance office worked hard to get me Thanks Guys I love my Chocolate brown encore I will always be a customer of Jim Ellis Buick More
Excellent Experience My husband and I had been searching for a Yukon XL for several weeks. We went to numerous dealerships in the area. I called Jim Ellis Atlanta because My husband and I had been searching for a Yukon XL for several weeks. We went to numerous dealerships in the area. I called Jim Ellis Atlanta because they had the color I had been looking for. When I arrived I they had the car pulled up front waiting. We took it for a drive and bought it that day. Jim Banks and Jasmine were so great to deal with. This process was so easy that we are back to buy another car from them for my mom. Thank you Jim Banks and Jasmine!! More