Jim Ellis Buick GMC Atlanta

Correcting my original review Nicole Was very knowledgeable. She answered all my questions. She activated on star and programed all of my contacts On my phone in the system. Nicole Nicole Was very knowledgeable. She answered all my questions. She activated on star and programed all of my contacts On my phone in the system. Nicole also advised she would be available anytime I had a question I could just call or come by the dealership. More

Great experience From test-driving, to financing & vehicle setup, great car buying experience @ Jim Ellis Buick GMC Atlanta. Received great customer service from Nina From test-driving, to financing & vehicle setup, great car buying experience @ Jim Ellis Buick GMC Atlanta. Received great customer service from Nina & TJ. Will buy again from them!!! Love my Buick Envision. More

Awesome car leasing experience! Nicole Quinones was the best sales associate I've ever worked with! She was kind, informative, relaxed, and made me very comfortable during the whole Nicole Quinones was the best sales associate I've ever worked with! She was kind, informative, relaxed, and made me very comfortable during the whole process. I will always come back to her for future leases / purchases! More

Jake came through! Jake worked hard to get me the best deal possible, was very thorough and helpful. TJ got me some great incentives and when the difference in price in Jake worked hard to get me the best deal possible, was very thorough and helpful. TJ got me some great incentives and when the difference in price in the next up package he let me know when he could have sold me the lower package at the same price. Jake has been great after the sale as well. More

Great Service TJ and team helped me locate a vehicle and made the whole process enjoyable. Wonderful experience! They gave me a great overview of the vehicle and h TJ and team helped me locate a vehicle and made the whole process enjoyable. Wonderful experience! They gave me a great overview of the vehicle and have followed up to ensure I was satisfied More

Poor Service I scheduled an oil change with with Tom Rickard. I called prior to arriving and spoke with a customer service professional. I was advised to take vehi I scheduled an oil change with with Tom Rickard. I called prior to arriving and spoke with a customer service professional. I was advised to take vehicle to new car dealership. I arrived and Tom M. told me that they didn't do oil changes at that location and I needed to drive up the hill to the express shop. He didn't get my service advisor at my request. I drove over to the express lane and explained to Cortez, who was very apologetic. He even insisted on getting Tom Rickard over to assist, but I wasn't feeling well and declined. I wanted to just be done. More

Wonderful Experience I set out on my Saturday with a list of Brands and Models I wanted to look at in addition to my lengthy "wants" out of a new vehicle. As I was looking I set out on my Saturday with a list of Brands and Models I wanted to look at in addition to my lengthy "wants" out of a new vehicle. As I was looking around at different car dealerships I drove into Jim Ellis. When I walked into the dealership I was approached by Nina Richardson. She made me feel very comfortable from the very beginning! She is very personable and knowledgeable. Don't care for pushy sales folks! Not wanting to draw her away from another potential sale; I was very clear that I was doing "research" and would not be leaving the dealership with a car on this day. Nina never flinched, got defensive or arrogant in fact the total opposite. Nina is an amazing salesperson. She made me feel like I was a friend. She had answers to all of my questions, she was knowledgeable about the inventory and offered reasonable suggestions that met both my "wants" and my budget. Needless to say my shopping stopped here and I left with a vehicle that didn't just meet but exceeded my expectations! Nina exemplifies great customer service. If you are shopping for a car visit Jim Ellis Buick GMC Atlanta and ask for Nina, she is AMAZING! More