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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,519 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,519 reviews

April 11, 2018

Awesome Brandon was awesome, he kept me aware of the progress of my service every step of the way I will be back when I need service, More

by DAWSON.L.BROOKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Apr 13, 2018 -

Jim Ellis Buick GMC Atlanta responded

Dawson, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Atlanta! Please let us know if there is ever anything else we can do for you! Safe travels!

April 09, 2018

Worst experience I've heard of at a service department My wife felt belittled and frankly insulted by the experience she had with Tom during her experience at this service department. To be honest, if I co More

by JJPETERSON002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Rickard
April 09, 2018

Outstanding GMC service center The Jim Ellis Buick GMC Service center is outstanding. All work is done professionally, in a timely fashion, and is reasonably priced. They always a More

by BKCOLEMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Apr 11, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Atlanta! It's great to see that everything was completed in a timely manner, and to your satisfaction! Have a wonderful day!

April 09, 2018

Great service, Great value for the visit. Got an oil and filter, a scheduled inspection, and recommendations regarding tire replacement all at a reasonable price. Wait time was 2 hours, only i More

by WBODDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none of above. ?Anderson
Apr 11, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Atlanta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope you have a wonderful day!

April 07, 2018

Vladimir works another miracle Vladimir got the part and installed the bulb himself (I had been stopped by the police about tail lights). I have never gotten in and out of any car More

by STEWROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 06, 2018

Thanks Nicole Q. Nicole did a great job helping us get an Acadia near our target price. We appreciate the efforts of Nicole and the Jim Ellis team. More

by kawiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Quinones
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your positive review means a lot to us and we’re happy we could help you! Congratulations on your new vehicle! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

Apr 10, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

April 05, 2018

No gimmicks on a great offer! We do not live near this Jim Ellis dealership, so when I spoke with Sergio I was adamant that I wanted to drive any of the 4 cars advertised at the sp More

by ellenv12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Fragoso
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

Ellen, we are glad Sergio provided you with great service and a great deal on your new vehicle! Thank you so much for choosing Jim Ellis Buick GMC Atlanta! We hope to see you again down the road!

April 05, 2018

Friendly and non- intimidating Tom was thorough and patient with me and my daughter. Though the sticker shock hit me, Tom assured me this was needed for my daughter's safety. More

by EDLENEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

We are pleased Tom was so thorough and patient! Feel free to reach out to us if you need anything. Have a wonderful day!

Apr 10, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 05, 2018

Jim Ellis GMC is a great dealership I highly recommend giving Jim Ellis GMC a chance at selling a vehicle. They were not pushy but persistent in getting me the best deal. Jake was a gr More

by wes.irvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

We are glad you had such a great buying experience dealing with Jake! We are so grateful to have earned your strong recommendation of our dealership, and we look forward to your next visit!

Apr 10, 2018 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 05, 2018

Excellent Customer Service Brandon Cannon provided me with Excellent Customer Service from start to finish. I was very satisfied with my experience and I would recommend this More

by TABITHALCOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

Tabitha, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Atlanta! Please don't hesitate to reach out if there's anything additional we can do for you!

Apr 10, 2018 -

Jim Ellis Buick GMC Atlanta responded

We love to hear this! Thank you for taking the time to let us know how we did. We hope you have a great day!

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