Jim Ellis Buick GMC Atlanta

Car Buying Made Easy This has by far been the easiest and most stress free car buying process ever!! From choosing the car to financing everything went smooth and all ques This has by far been the easiest and most stress free car buying process ever!! From choosing the car to financing everything went smooth and all questions were answered so there was nothing left to wonder about!! Jim Banks Ralph Sorrentino and Mike Mills made me the happiest woman alive!! Amazing Customer service and Wonderful Hands on experience!! More

Dependable I have been depending on Jim Ellis Buick - GMC for my car buying needs and service for many years now. Keep up the good work! I have been depending on Jim Ellis Buick - GMC for my car buying needs and service for many years now. Keep up the good work! More

Regular service The customer service was great always is . I’m always treated with respect and importance . Always fixes my vehicles rapidly, and make sure to see if The customer service was great always is . I’m always treated with respect and importance . Always fixes my vehicles rapidly, and make sure to see if it’s covered under warranty. Always feel like he is honest. More

Excellent service! Service people are very courteous and respect there customers. Dealer showroom and service area are very clean and neat. Just wish they would put mo Service people are very courteous and respect there customers. Dealer showroom and service area are very clean and neat. Just wish they would put more effort on the BUICK product. More

My first check up!! This was my first visit with my new Buick.I had several concerns so Tom and I did a test drive.My Buick was fine,I needed a tutorial on all the change This was my first visit with my new Buick.I had several concerns so Tom and I did a test drive.My Buick was fine,I needed a tutorial on all the changes since my last auto.The best part was "no charge"!! More

Routine oil change I arrived early, but was immediately taken. Extremely polite and kind staff. Service was fast, and they even washed my car! Considering coming back fr I arrived early, but was immediately taken. Extremely polite and kind staff. Service was fast, and they even washed my car! Considering coming back from service even out of warranty. I had to change my appointment around and the staff on the phone was extremely kind and knowledgeable. Immediate e-mail confirmation is helpful. Overall great experience. More

Great experience Second time buying a vehicle from Jim Ellis and my experience was very pleasant. My husband and I received great customer service from Mr. Jake. Second time buying a vehicle from Jim Ellis and my experience was very pleasant. My husband and I received great customer service from Mr. Jake. More

Jim Ellis GMC Yukon Car Still Having Issues service center is OK but never has loaners available and you always have to either wait onsite or wait for the shuttle service and additional passenge service center is OK but never has loaners available and you always have to either wait onsite or wait for the shuttle service and additional passengers. the service reps are friendly and knowledgeable but I would not recommend the Jim Ellis GMC sales department for too many reasons to list here. John Anderson In service is awesome but the sales guy sold me my car with a number of issues at the time which Jim Ellis won’t fix... More

Great service advisor This was my first experience with Jim Ellis Buick, Chamblee, service center. Tom Rickard, is the best service advisor I have ever had!!! He is easy This was my first experience with Jim Ellis Buick, Chamblee, service center. Tom Rickard, is the best service advisor I have ever had!!! He is easy to communicate with, customer oriented, helpful with any concerns, questions and friendly and responsive to returning calls in a timely manner. I definitely plan to do the servicing of my vehicle with Tom even though I purchased my car from a different dealership. More