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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,546 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,546 reviews

June 07, 2018

Consistent mis-handling of service needs Dealer made a service appt to have check engine light checked- dropped off on Tuesday and Dealer didn't look at vehicle until Friday. Told me on Mond More

by dihrdreb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
various service dept people
June 06, 2018

Very good Kept me informed as to what was wrong. Listen to what I felt was the problem. And the service was completed within the time frame given. Wonderful ser More

by TSP2N2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Jun 13, 2018 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done in a timely manner and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2018

just the best! Timely, courteous and good at what they do! Can count on being treated fairly and the work being done correctly. always ready to make it right. More

by K1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Jun 13, 2018 -

Jim Ellis Buick GMC Atlanta responded

We are glad to hear our staff always take great care of you! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

June 05, 2018

Was the best experince I've had buying a car! From the time I contacted the dealership to the time I left with my car, all departments went out of their way. Jim Banks made it very easy to find More

by thepatricks2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Banks handled sale! Super job, John Anderson, Michael Drew
Jun 07, 2018 -

Jim Ellis Buick GMC Atlanta responded

We are so happy we could provide you with a great experience from start to finish! If you have any further questions about your new vehicle, please give us a call. John and our team are always happy to help!

June 01, 2018

I expect better. 4 plus hours to purchase is too long. Our salesman Dave Mathews was excellent, very professional. It took far too long to be sent to the finance department. Would not buy there again.2 day More

by terrain2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Mills , Shawn Lim, Dave Mathews
June 01, 2018

A/C not working My air stopped working I called I was still under warranty. Long story short They fixed it. The length of repair was great Got my car back in 1 day. More

by MISSHENDRIX1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Jun 01, 2018 -

Jim Ellis Buick GMC Atlanta responded

We are glad we were able to repair your A/C in a timely manner! If you're ever in need of more help, please let us know!

June 01, 2018

New Purchase Dave was very patient with me, he was friendly and professional and he answered every question I asked in regards to the New Buick Encore. More

by sjlc05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mathews
Jun 02, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

June 01, 2018

Excellent atmosphere and service! I just purchased a new car and my experience went so smooth! I’ve always purchased my cars flat out with no car payment so this was my first time goin More

by venabattle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Richardson
Jun 02, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We look forward to your next visit! Take care!

May 31, 2018

Initial 7500 mile service It was my first trip and I took my GMC Yukon to wring service center but Robert took great care of me rather than sending me across the way. He was fr More

by whamil4984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert at Chevy service, Jake Bugrovsky
Jun 01, 2018 -

Jim Ellis Buick GMC Atlanta responded

We are glad to hear Robert provide you with friendly and professional service! We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2018

Great experience I went in to see if the 4 cylinder engine would have enough pep to suit my needs. The salesman, Dave Mathews, listened to my request and, although I m More

by Happy Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard, Shawn Lim, Michael Drew, Dave Mathews
Jun 01, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests! We are so happy to have provided you with such a great experience. If there's anything further we can do for you, we are happy to help! Safe travels!

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