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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,618 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,618 reviews
August 08, 2018
Great The whole experience was quick and painless. First time car owner and John was very patience with me and was great with showing me the car and all the The whole experience was quick and painless. First time car owner and John was very patience with me and was great with showing me the car and all the awesome features. Michael was also great! More
by ricoh.blackman
Verified CustomerEmployees Worked With
John "DOBS" Nadobny, Michael Mills
August 08, 2018
GOOD EXPERIENCE. PROFESSIONAL AND THOROUGH. VERY PLEASANT DEALERSHIP, WORKED WITH MY SCHEDULE EVEN WHEN I ARRIVED 10 MINUTES LATE DUE TO ATLANTA TRAFFIC. WAITING AREA PROFESSIONAL AND THOROUGH. VERY PLEASANT DEALERSHIP, WORKED WITH MY SCHEDULE EVEN WHEN I ARRIVED 10 MINUTES LATE DUE TO ATLANTA TRAFFIC. WAITING AREA WAS CLEAN. More
by SH_HARTLAW
Employees Worked With
John Anderson, Barry Bacon
August 08, 2018
Oil change No intros, one agent was sooo overly opinionated. Like that’s how he might do things! None of them knew anything about the new reward program . Then g No intros, one agent was sooo overly opinionated. Like that’s how he might do things! None of them knew anything about the new reward program . Then got my car back with all that stuff on the floor of my car, with hung on all it. Not a good experience. More
by MKAREEM149
Employees Worked With
Buick service dept, don’t know the agent cause they never introduced themselves!
August 07, 2018
Always a great service experience I always have a great experience when I come to have my vehicle serviced. Mr. Anderson was very courteous to my mother and me. He did very well to k I always have a great experience when I come to have my vehicle serviced. Mr. Anderson was very courteous to my mother and me. He did very well to keep me informed about my vehicle's status, and definitely went above and beyond to provide a great service experience from dropping my vehicle off to setting up my rental while my vehicle was being serviced. More
by SDHOWARD1
Employees Worked With
John Anderson
August 07, 2018
Service Extremely lengthy time for an oil change and tire rotation. Just over 2 hours. Additionally my tire system monitoring was not reset. After I receiv Extremely lengthy time for an oil change and tire rotation. Just over 2 hours. Additionally my tire system monitoring was not reset. After I received the warning light later in the afternoon, I had to make a special trip back to go get this reset, I had someone new as my advisor..it was not Tom. Though when I went back Cortez was extremely helpful and quick to fix the problem. He is always extremely nice and helpful when I see him. More
by JPPSP
Employees Worked With
Do not remember who was my advisor that day..not someone I had worked with in the past., Cortez Heath
August 07, 2018
New Tire I was in need of a new tire immediately. The parts department located the tire and set me up for an appointment with service within one hour. Also, I was in need of a new tire immediately. The parts department located the tire and set me up for an appointment with service within one hour. Also, I was provided a price match for the tire as offered. More
by cbenson770
Employees Worked With
John Anderson
August 07, 2018
Great Service! Very professional and knowledgeable. Kept me in the loop of what was going on with my vehicle. Felt like they cared and had my best interest at hear Very professional and knowledgeable. Kept me in the loop of what was going on with my vehicle. Felt like they cared and had my best interest at heart. More
by LSSMITH080472
Employees Worked With
Tom Rickard, Brandon Cannon, John Anderson, Scott Bergstrom, Cortez Heath
August 07, 2018
Unknowledgable about vehicle and disorganized and unprofessi The sales person and Manager David and Dwight was unknowledgable about the vehicle and also the gm code needed to purchase . They did not share the in The sales person and Manager David and Dwight was unknowledgable about the vehicle and also the gm code needed to purchase . They did not share the information code with other staff and they were all over the place . The only thing they know how to do is keep calling to sale vehicle when I went in to purchase and told them I was purchasing vehicle but the service was poor and unprofessional. They need extensive training on customer service and also on what is needed from employees of gmc who’s family is purchasing a vehicle. Kim in service and parts was professional and followed up and kept her word and kept me informed on parts that were ordered as add on. Would not buy from that location again More
by dundasfamily
Employees Worked With
Ricardo Nash, Dave Mathews, Dwight Wood
August 07, 2018
Great experience! Great employees! Tom Rickard helped me twice last week when my car was having issues. When I called after my first visit, sharing what little information I could, he k Tom Rickard helped me twice last week when my car was having issues. When I called after my first visit, sharing what little information I could, he knew exactly what the problem was. He got my car fixed quickly and I was on my way. Thank you! More
by KWELDEN
Employees Worked With
Tom Rickard
August 07, 2018
Great experience Ricardo Nash was awesome. Went out of his way the assist us in the purchase of our new GMC Denali XL. He was conscience of our time and made things Ricardo Nash was awesome. Went out of his way the assist us in the purchase of our new GMC Denali XL. He was conscience of our time and made things easy. More
by JUDYVAUGHN
Employees Worked With
Ricardo Nash, Michael Mills
