Jim Ellis Buick GMC Atlanta
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Bad experience Service was horrible. The guys that work inside was playing around while cars was lined to to get serviced. Failed to follow up properly I will never Service was horrible. The guys that work inside was playing around while cars was lined to to get serviced. Failed to follow up properly I will never go back to this location again. They had my car for a week and was not able to provide me with a loaner car to get back and forth to work. They showed no care of my situation. More
Very helpful and quick service! I came for routine service/oil change without having an appointment but made it a point to get me in so I didn't have to wait long. I came for routine service/oil change without having an appointment but made it a point to get me in so I didn't have to wait long. More
New Ride!! The best part of my experience was working with David Matthews. Dave did an awesome showing truck that would like and made the entire process great fo The best part of my experience was working with David Matthews. Dave did an awesome showing truck that would like and made the entire process great for me. If the time comes up again I will happily come to Jim Elills GMC. More
Great day at J. Ellis Buick I am a satisfied Jim Ellis customer.. primarily because of my service representative,Tom Rickard. He is courteous, knowledgeable and professional. He I am a satisfied Jim Ellis customer.. primarily because of my service representative,Tom Rickard. He is courteous, knowledgeable and professional. He keeps me informed as to the progress of work on my vehicle And seems always eager to respond to my inquires regarding my Enclave.. More
Nice service however confusion of appointment location The service was wonderful once I found which location the service was. I bought a used dodge from this dealership and had been going to the Chevy deal The service was wonderful once I found which location the service was. I bought a used dodge from this dealership and had been going to the Chevy dealership to get my oil changes. I was not told that service area had closed. On apt day i went to the Chevy dept to learn it was closed. I was told to go to the Buick dept. Then at Buick they said I was in the wrong place so I had to get my car back and drive down to the gmc service. That was where I was supposed to be. Took about 30 min. Once there service was great, John was wonderful. More
Good, Professional Service I took my vehicle in for regular maintenance. The service representative was immediately open about the fact that they were running a bit behind and t I took my vehicle in for regular maintenance. The service representative was immediately open about the fact that they were running a bit behind and that it would take a bit longer than usual. During my wait I was kept informed about what they were doing, what they found that needed additional work and the cost involved. Very open and transparent which I appreciated. More
The service on my old cars was very good thank you my 97 LeSabre and o3 Pontiac Vibe needed some significant maintenance. Tom took good care of me. Thank you. What more can I say, Thank you again. Me my 97 LeSabre and o3 Pontiac Vibe needed some significant maintenance. Tom took good care of me. Thank you. What more can I say, Thank you again. Mel More
Oil change tire rotation Excellent service delivered in friendly environment and timely manner. Service manager was professional and keep me informed during the entire appoint Excellent service delivered in friendly environment and timely manner. Service manager was professional and keep me informed during the entire appointment and left me with additional information for future visits More
Excellent Service Robert's service was excellent. He communicated issue well & kept me in the loop every step of the way. I will recommend Jim Ellis GMC. Robert's service was excellent. He communicated issue well & kept me in the loop every step of the way. I will recommend Jim Ellis GMC. More
Terrible I bought my vechicle from Jim Ellis Buick off of Peachtree Industrial. I take it for maintenance only where it was purchase but after yesterday experi I bought my vechicle from Jim Ellis Buick off of Peachtree Industrial. I take it for maintenance only where it was purchase but after yesterday experience I will be looking for another dealership. I went in for oil change was told that I needed new tires. I was there for 3 hours while I waited no follow up regarding the wait. I usually deal with Cortes but he was on vacation. I will say that Cortes has great customer service. The other guy not once did he touch base with me regarding the wait. Once my car was ready it can back not being washed from the outside. The one thing that I always look forward to is my car being washed when I get it serviced. I spoke with the manager and he made things worst. His response was maybe it long because we did not have the tires which made things worst. Because if the tires were not in stock, communicate with your customer. Now I will take my business elsewhere. I surely will miss Cortes. More