Back

Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,546 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
Contact Dealership

5862 Peachtree Blvd.

Atlanta, GA

30341

Directions

By Type

Showing 1,546 reviews

June 19, 2018

Bad experience Service was horrible. The guys that work inside was playing around while cars was lined to to get serviced. Failed to follow up properly I will never More

by RASHEEDMCDONALD2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Cannon
June 18, 2018

Very helpful and quick service! I came for routine service/oil change without having an appointment but made it a point to get me in so I didn't have to wait long. More

by LLEGACKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Jun 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

June 15, 2018

New Ride!! The best part of my experience was working with David Matthews. Dave did an awesome showing truck that would like and made the entire process great fo More

by Riding in style
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Quinones, Dave Mathews
Jun 20, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

June 15, 2018

Great day at J. Ellis Buick I am a satisfied Jim Ellis customer.. primarily because of my service representative,Tom Rickard. He is courteous, knowledgeable and professional. He More

by HALLFORDLR@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Jun 20, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2018

Nice service however confusion of appointment location The service was wonderful once I found which location the service was. I bought a used dodge from this dealership and had been going to the Chevy deal More

by AIMEE.MCQUAIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
Jun 20, 2018 -

Jim Ellis Buick GMC Atlanta responded

Aimee, thank you so much for your feedback! We apologize for any trouble you had finding the correct service department, but we are glad John could provide you with a great experience. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2018

Good, Professional Service I took my vehicle in for regular maintenance. The service representative was immediately open about the fact that they were running a bit behind and t More

by MOJOTITUS
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Jun 20, 2018 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

June 13, 2018

The service on my old cars was very good thank you my 97 LeSabre and o3 Pontiac Vibe needed some significant maintenance. Tom took good care of me. Thank you. What more can I say, Thank you again. Me More

by MEL272508
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Jun 20, 2018 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us, Mel! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

June 13, 2018

Oil change tire rotation Excellent service delivered in friendly environment and timely manner. Service manager was professional and keep me informed during the entire appoint More

by scotchll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
Jun 20, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

June 12, 2018

Excellent Service Robert's service was excellent. He communicated issue well & kept me in the loop every step of the way. I will recommend Jim Ellis GMC. More

by EKLINELOCALUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sigman
Jun 20, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests! Thank you for your recommendation, and have an amazing day!

June 12, 2018

Terrible I bought my vechicle from Jim Ellis Buick off of Peachtree Industrial. I take it for maintenance only where it was purchase but after yesterday experi More

by MARIELLA_RAMOS
Customer Service
Recommend Dealer
No
Employees Worked With
Brandon Cannon
...
140
...