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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,519 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,519 reviews

June 01, 2018

Excellent atmosphere and service! I just purchased a new car and my experience went so smooth! I’ve always purchased my cars flat out with no car payment so this was my first time goin More

by venabattle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Richardson
Jun 02, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We look forward to your next visit! Take care!

May 31, 2018

Initial 7500 mile service It was my first trip and I took my GMC Yukon to wring service center but Robert took great care of me rather than sending me across the way. He was fr More

by whamil4984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert at Chevy service, Jake Bugrovsky
Jun 01, 2018 -

Jim Ellis Buick GMC Atlanta responded

We are glad to hear Robert provide you with friendly and professional service! We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2018

Great experience I went in to see if the 4 cylinder engine would have enough pep to suit my needs. The salesman, Dave Mathews, listened to my request and, although I m More

by Happy Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard, Shawn Lim, Michael Drew, Dave Mathews
Jun 01, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests! We are so happy to have provided you with such a great experience. If there's anything further we can do for you, we are happy to help! Safe travels!

May 30, 2018

Yukon buy Out of dealerships I continue to return to Jim Ellis. Purchased an Audi from Jim Ellis Audi and my parents picked up a truck here last year. My only More

by svoboda525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky, Nina Richardson, Shawn Lim, Michael Drew
Jun 01, 2018 -

Jim Ellis Buick GMC Atlanta responded

We really appreciate all of your feedback! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

May 29, 2018

Will ABSOLUYLEY be back! Dave Mathews, TJ and Mike did a great job! Going car shopping is stressful enough. However these 3 guys made my car shopping experience wonderful. The More

by Jchough1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Manji, Michael Drew, Dave Mathews
May 30, 2018 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 29, 2018

Low Pressure Experience I was very impressed with my experience at Jim Ellis. Nicole, TJ, and Shawn were extremely helpful and patient as I tried to find a truck that fit my More

by Auburn0091
Customer Service
Recommend Dealer
Yes
Employees Worked With
TJ Manji, Nicole Quinones, Shawn Lim
May 30, 2018 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 29, 2018

Great deals This is what got me to drive 200 miles. After I arrived I was given first class attention by a friendly, knowledgeable and honest staff. I would recom More

by sherrodrodgers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Richardson, TJ Manji, John Anderson
May 30, 2018 -

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 29, 2018

Poor Service Experience I had a front headlight out. My appt was at 11:20. I was told at around 1 that it was a balast or something and that it had to be 'inspected' before More

by DGLOUGEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cortez
May 29, 2018

Service Roman has been my advisor the last 2 times. She has excellent customer service. She remembered my name and addressed me as soon as she saw me. She More

by DeeJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman
Jun 01, 2018 -

Jim Ellis Buick GMC Atlanta responded

We are pleased to hear you always have a great experience working with Roman! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

May 28, 2018

A+ Customer Service & Well cared for Extremely well taken care of, Service Manage followed up as promised and was treated like family. A+ visit , I feel very comfortable with the professi More

by TRICHARDSON285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
May 30, 2018 -

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!

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