Jim Ellis Buick GMC Atlanta
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Excellent atmosphere and service! I just purchased a new car and my experience went so smooth! I’ve always purchased my cars flat out with no car payment so this was my first time goin I just purchased a new car and my experience went so smooth! I’ve always purchased my cars flat out with no car payment so this was my first time going though this process. They were so helpful and made me feel comfortable every step of the way. Love my new car! And when I decide to trade in or purchase another car once my daughter starts driving I will be going right to Jim Ellis Buick GMC Atlanta! More
Initial 7500 mile service It was my first trip and I took my GMC Yukon to wring service center but Robert took great care of me rather than sending me across the way. He was fr It was my first trip and I took my GMC Yukon to wring service center but Robert took great care of me rather than sending me across the way. He was friendly and professional and took excellent care of me. I appreciate his courtesy and help and will recommend Jim Ellis when I have the opportunity. More
Great experience I went in to see if the 4 cylinder engine would have enough pep to suit my needs. The salesman, Dave Mathews, listened to my request and, although I m I went in to see if the 4 cylinder engine would have enough pep to suit my needs. The salesman, Dave Mathews, listened to my request and, although I made it clear I wasn’t ready to buy, took his time to answer my questions and take me on a test drive. No pressure. Everyone I met was simply trying to do what they needed to to make sure I was satisfied. I bought the truck the next day. Financing plan was much better than I expected, too. I’ve made certain I’ve shared my experience with everyone who will stand still long enough to listen. I came to Jim Ellis because a great friend had had a similar buying experience about a year ago and because of all the positive things people say about the people. More
Yukon buy Out of dealerships I continue to return to Jim Ellis. Purchased an Audi from Jim Ellis Audi and my parents picked up a truck here last year. My only Out of dealerships I continue to return to Jim Ellis. Purchased an Audi from Jim Ellis Audi and my parents picked up a truck here last year. My only criticism is the time post document sign and check sign to car delivery... took around two hours! More
Will ABSOLUYLEY be back! Dave Mathews, TJ and Mike did a great job! Going car shopping is stressful enough. However these 3 guys made my car shopping experience wonderful. The Dave Mathews, TJ and Mike did a great job! Going car shopping is stressful enough. However these 3 guys made my car shopping experience wonderful. They were very honest and fair. They were so good I almost bought TWO vehicles. I will ABSOLUTELY be going back for my future vehicle purchases!! More
Low Pressure Experience I was very impressed with my experience at Jim Ellis. Nicole, TJ, and Shawn were extremely helpful and patient as I tried to find a truck that fit my I was very impressed with my experience at Jim Ellis. Nicole, TJ, and Shawn were extremely helpful and patient as I tried to find a truck that fit my needs and price point. I would recommend them to family and friends. More
Great deals This is what got me to drive 200 miles. After I arrived I was given first class attention by a friendly, knowledgeable and honest staff. I would recom This is what got me to drive 200 miles. After I arrived I was given first class attention by a friendly, knowledgeable and honest staff. I would recommend this dealership to anyone wanting a great deal and friendly staff. More
Poor Service Experience I had a front headlight out. My appt was at 11:20. I was told at around 1 that it was a balast or something and that it had to be 'inspected' before I had a front headlight out. My appt was at 11:20. I was told at around 1 that it was a balast or something and that it had to be 'inspected' before they could fix it. Managers was going to do it when he/she returned from lunch. Shortly after 1:00 I took a $20 Uber ride home because your comp shuttle was no where to be found. At 5PM I called to check, later on Cortez called be back and told me the manager was stuck fixing a corvette and my car would be fixed next day. Next day I took another $20 Uber ride to pick up my car because I didn't want to be stuck waiting for you. You totally ruined by day off from work by leaving me without my car for a HEADLIGHT More
Service Roman has been my advisor the last 2 times. She has excellent customer service. She remembered my name and addressed me as soon as she saw me. She Roman has been my advisor the last 2 times. She has excellent customer service. She remembered my name and addressed me as soon as she saw me. She took the time to explain what needed to be done prior to the technician's recommendation. I can truly say this was one of the better experiences I have had at Jim Ellis. More
A+ Customer Service & Well cared for Extremely well taken care of, Service Manage followed up as promised and was treated like family. A+ visit , I feel very comfortable with the professi Extremely well taken care of, Service Manage followed up as promised and was treated like family. A+ visit , I feel very comfortable with the professionalism on how my truck was serviced More