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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,546 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,546 reviews
July 06, 2018
Awesomeness Ready for my appointment. Quick in and out as well as a thorough job. They even washed my car after it had been sitting under a tree. Outstanding!! Ready for my appointment. Quick in and out as well as a thorough job. They even washed my car after it had been sitting under a tree. Outstanding!! More
by Quintin Daniels
Verified CustomerEmployees Worked With
Tom Rickard, John "DOBS" Nadobny, Michael Mills
July 04, 2018
Thanks for the service! Cortez helped me and was great at answering questions ! He was personable and professional! Despite the wait, I was appreciative that Cortez was able Cortez helped me and was great at answering questions ! He was personable and professional! Despite the wait, I was appreciative that Cortez was able to keep me abreast of my car's repair. More
by DAVISBRIANNAMOM
Employees Worked With
Cortez Heath
July 04, 2018
AWESOME Bought a truck here in 2015 and now again in 2018 and will continue to buy all vehicles at Jim Ellis without a doubt. THANKS AGAIN!! Bought a truck here in 2015 and now again in 2018 and will continue to buy all vehicles at Jim Ellis without a doubt. THANKS AGAIN!! More
by Beezerb98
July 04, 2018
Damm near painless Taken in less than 5 minutes after scheduled arrival time, out in 35-40 minutes and on the road again. Product warranty fully explained and estimate p Taken in less than 5 minutes after scheduled arrival time, out in 35-40 minutes and on the road again. Product warranty fully explained and estimate provided for brake job which I requested. Although that brake replacement will be more than other local shops I'll go with the dealer because of the experience of the Technicians and the replacement with original parts. More
by WM.STANHOPE
Employees Worked With
Scott Bergstrom
July 03, 2018
Worst experience ever I I have a 2004 Buick LeSabre that I have always serviced and repaired at Jim Ellis, with no complaints. Thursday I came in with appointment fo I I have a 2004 Buick LeSabre that I have always serviced and repaired at Jim Ellis, with no complaints. Thursday I came in with appointment for oil change and AC fan wasn’t working. I was told to wait and I would be advised. 6 hours later I inquired. My service advisor didn’t know I was there. 2 hours later I was told I needed new AC motor and was given a loaner car. When I picked up my car, the AC fan still wasn’t working. I’m back today on Tuesday. More
by LEWISMCDONALD
Employees Worked With
Brandon Cannon, Cortez Heath
July 03, 2018
Excellent Customer Service I showed up without appointment and was worked into the schedule. I was given a time frame and waited for my oil to be changes. It was done as told. I showed up without appointment and was worked into the schedule. I was given a time frame and waited for my oil to be changes. It was done as told. More
by TCHIMIKLIS
Employees Worked With
Tom Rickard
July 03, 2018
Great purchase I’ve been frequenting this dealership for years and recently traded in our Yukon XL. It could not have been a better experience. Highly recommend Ni I’ve been frequenting this dealership for years and recently traded in our Yukon XL. It could not have been a better experience. Highly recommend Nicole and Jim Ellis. More
by jeremycloud
Employees Worked With
Nicole Quinones, Michael Mills
July 02, 2018
Go see Nina! She's amazing! Nina was amazing throughout the entire process. She was easy going and made the process super simple. She allowed me to make the decision over sever Nina was amazing throughout the entire process. She was easy going and made the process super simple. She allowed me to make the decision over several visits to the dealership. I highly recommend Nina at Jim Ellis! More
by EmilyS
Employees Worked With
Nina Richardson
June 30, 2018
2 Purchase, Service STILL top notch!! I have now purchased 2 vehicles from Jim Ellis over a span of 2 years and I still blown away with the level of service commitment they provide. Both J I have now purchased 2 vehicles from Jim Ellis over a span of 2 years and I still blown away with the level of service commitment they provide. Both Jake Bugrovsky and Dwight are THE BEST!! More
by Brands28
June 29, 2018
New car Easy process, negotiable rate fit with my budget and the customer service was outstanding. At no point did I feel as though I was not being helped. Easy process, negotiable rate fit with my budget and the customer service was outstanding. At no point did I feel as though I was not being helped. More
by zaccrowweo
Employees Worked With
Dave Mathews
