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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,546 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,546 reviews

September 14, 2018

excellent crevice! Tom Rickard did an excellent job fixing our problem. He is always very efficient and we appreciate his great service! We feel very confident we wil More

by LCOOK246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Sep 19, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your response to the quality of service Tom provides! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

September 14, 2018

My Jim Ellis experience Jim Ellis is a great dealership. They went above and beyond to male my deal. My salesman Sergio was there every step of the way. He was able to get my More

by lmosley646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio, Mufasta
Sep 19, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your kind recommendation and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

September 12, 2018

Best Buick dealer in all Georgia So very please with the end to end process.... the best prices in the state and willing to bend over backwards to please your needs. I will be forever More

by FAITHEANDCASSIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Manji, Barry Bacon, Michael Mills
Sep 14, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! Take care!

September 12, 2018

Brake service repair Good communication and options to reduce cost for brake repair. The service advisor welcomed me in and provided details on what could be provided and More

by rodmur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Sep 14, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hi Rodmur, thank you so much for your positive comments about Jim Ellis Buick GMC Atlanta! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 11, 2018

Great service and communication Tom and the entire team are easy to work with and explain the serviced performed in a simplistic way. They completed a number of service items in a r More

by MP_MINOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Sep 14, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are happy to hear that our team was able to provide great service to you! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2018

It was a good experience this time Brandon Cannon did a great job of informing me of the needs of my car and kept me informed of the work and costs. I appreaciated his knowdledge and pr More

by CURTISBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Sep 14, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are pleased to hear that our team was able to provide great service to you! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 04, 2018

Service Review Updare Although I had to wait 3 hours for an oil change, I will say the service dept manager really apologized and worked with me. One big complaint was that More

by Enclave Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon, Scott Bergstrom
Sep 07, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for your feedback! We look forward to making your next visit a five star experience!

September 03, 2018

Best Experience Ever The best experience we’ve ever had purchasing a vehicle. From being welcomed, to John bringing multiple vehicles to the lot for us to view and choose More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "DOBS" Nadobny, TJ Manji, Michael Mills
Sep 05, 2018 -

Jim Ellis Buick GMC Atlanta responded

Our team is dedicated to providing top-notch customer service, and we're so happy to hear that your experience reflected this, Brenda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2018

I thought I was at a shade tree mechanic First I want to say that my service person Brandon and the shuttle guy Tony are good guys. My tire censors worked before I got tires installed. After More

by rhines3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Cannon
September 02, 2018

Awesome! Professional! Courteous! Great Deal! This Dealership is amazing! They gave me a awesome deal and knew their stuff! If your looking for a dealership that has the vehicle you want and giv More

by Denali321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shaw, Dave Mathews, Michael Mills
Sep 05, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

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