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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,546 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,546 reviews
September 18, 2018
Liars These people are liars. They told me one thing and did another. They practice unethical sales tactics to get people into the dealership and lie. I wou These people are liars. They told me one thing and did another. They practice unethical sales tactics to get people into the dealership and lie. I would not recommend this dealership. More
by Carguy
September 18, 2018
Great Experience They new that I couldn't leave the same way I came they. They went all out to get me the best deal. There was great team work. Thanks to all! They new that I couldn't leave the same way I came they. They went all out to get me the best deal. There was great team work. Thanks to all! More
by Tammyfaye
Employees Worked With
Sergio Mufasta, Michael Mills
September 18, 2018
Courteous and complete service during sale Going to Jim Ellis Atlanta for my truck purchase was a wise choice. Easy to work with and very upfront with pricing details. Got a great deal on the v Going to Jim Ellis Atlanta for my truck purchase was a wise choice. Easy to work with and very upfront with pricing details. Got a great deal on the vehicle I really wanted. More
by DUANEMERRELL
Verified CustomerEmployees Worked With
John "DOBS" Nadobny, Michael Mills
September 18, 2018
Be more respectful to your customers The service rep was very rude and unprofessional. I hope I don't have to deal with him everytime I come to get my SUV serviced if so I will find anoth The service rep was very rude and unprofessional. I hope I don't have to deal with him everytime I come to get my SUV serviced if so I will find another dealership and not purchase another GMC vehicle. More
by ashley_vereen
Employees Worked With
Tom Rickard
September 18, 2018
Great experience! I went to Jim Ellis to check out a Buick i wan interested in. The staff was courteous, professional and responded well to my needs and took into accou I went to Jim Ellis to check out a Buick i wan interested in. The staff was courteous, professional and responded well to my needs and took into account my schedule. I really have no complaints at all about my purchase there. More
by aebmdau
Employees Worked With
Nina Richardson, Nicole Quinones, Michael Mills
September 18, 2018
Very poor service and repair The service that I received when bringing my 18 Sierra into the shop was very poor It was not fixed correctly the 1st time When I dropped it off the The service that I received when bringing my 18 Sierra into the shop was very poor It was not fixed correctly the 1st time When I dropped it off the 2nd time I was accused multiple times of smoking in the loader which I did not do And to be Told that I did multiple times is a bit obscene. Then when receiving the vehicle back inspection of the job shows that the cooantl level was very low my front left rim is scratched from what appears to be the lift arm I tried to call back and tell about the wheel got put on hold for over 12 15 minutes 2 timesNever got hold of anybody gave up over all John did a great job just a dealer is lacking on Quality of repair it's a shame to spend $50000 on a vehicle to get it back in worse condition than you gave it to the dealership in I will not be bringing my vehicle back to the Jim ellis dealerAgain seems to be the average 4 GMC Chevrolet service I did not get the guys name that took my truck in on sat john knows who More
by mrozinskieric
Employees Worked With
John Anderson
September 17, 2018
I as usual got great service. The service dept was helpful and prompt as usual. I can always trust Jim Ellis. I bought a car from Jim Ellis n 1973, when they were located on Piedm The service dept was helpful and prompt as usual. I can always trust Jim Ellis. I bought a car from Jim Ellis n 1973, when they were located on Piedmont Rd. in Atlanta. Thanks for being a firm I can always count on for great car service and maintenance. More
by MSSANDRADORSEY39
Employees Worked With
Tom Rickard, Brandon Cannon, Cortez Heath
September 16, 2018
No nonsense! So helpful! It was a pleasure working with Barry, he worked very hard to find what I was looking for at the price point I needed. The process was smoo So helpful! It was a pleasure working with Barry, he worked very hard to find what I was looking for at the price point I needed. The process was smooth and quick, much appreciated. More
by Munichfam
Employees Worked With
Barry Bacon, Michael Mills
September 15, 2018
Seamless process! Nicole made my car buying experience the seamless its ever been, and better yet I love my new car! Highly recommend working with her and this dealersh Nicole made my car buying experience the seamless its ever been, and better yet I love my new car! Highly recommend working with her and this dealership! More
by jennarozenblat
Employees Worked With
Nicole Quinones
September 14, 2018
Excellent customer service You are always prompt and professional. We will always use your services! Each person in this department always go out of their way to be helpful. You are always prompt and professional. We will always use your services! Each person in this department always go out of their way to be helpful. More
by ANN.GRANT1950
Employees Worked With
Brandon Cannon
