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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,546 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,546 reviews
October 04, 2018
poor finance manager I am still unable to get in touch with Michael Mills to make changes to my account, I live 3hrs away so can’t drive I am still unable to get in touch with Michael Mills to make changes to my account, I live 3hrs away so can’t drive More
by konner.j.scruggs
Verified CustomerEmployees Worked With
Nicole Quinones, Michael Mills
October 04, 2018
We made it happen Everyone involved in the purchase on my new Buick Regal was very helpful and more importantly kind. They really wanted to get me in the car I wanted w Everyone involved in the purchase on my new Buick Regal was very helpful and more importantly kind. They really wanted to get me in the car I wanted with the deal I needed. I highly recommend this dealership. More
by adamscallaway
Employees Worked With
Nicole Quinones, Michael Mills
October 04, 2018
Car emergency Great service from Tom Rickard. Provided shuttle and loaner when card had to stay for shipping of a part. Excellent experience! Car was done befo Great service from Tom Rickard. Provided shuttle and loaner when card had to stay for shipping of a part. Excellent experience! Car was done before promised More
by EDWARDJFULLER
Employees Worked With
Tom Rickard
October 04, 2018
Cheat! I was quoted a price of $21,000. instead left with $29,880 for same car. I just wanted a $21,000 car. I got a big shock when I heard about the paymen I was quoted a price of $21,000. instead left with $29,880 for same car. I just wanted a $21,000 car. I got a big shock when I heard about the payments for 7 years. More
by car, Derek 135
Employees Worked With
Ricardo Nash, Michael Mills
October 03, 2018
Professional and attentive service from everyone there. Flooding from Hurricane Florence initiated our drive from NC to family in the Atlanta area. Our car broke down the evening of our arrival and a call t Flooding from Hurricane Florence initiated our drive from NC to family in the Atlanta area. Our car broke down the evening of our arrival and a call to this nearby dealership was answered by a friendly and concerned Barry Bacon who was there in the evening when we arrived with our car. The next morning Cortez Heath quickly checked-in our vehicle and kept us informed as service diagnosed the problem. When we decided it was time for a new car Barry Bacon patiently showed us vehicles and provided the information we needed to make this important selection. Business Manager Michael Mills then completed the process by guiding us through the final financial transactions. We had gone from being distressed by the breakdown to enjoying the ride home in a beautiful new vehicle. Thanks to everyone involved ! More
by MMCCOY
Employees Worked With
Barry Bacon, Michael Mills, Cortez Heath
October 03, 2018
Long wait The service center have you waiting too long for a oil change and tire rotation you should not have a 9:45am appointment and leave after 12:30pm . On The service center have you waiting too long for a oil change and tire rotation you should not have a 9:45am appointment and leave after 12:30pm . OnStar has all the symptoms of your car checked so there's no reason for the long wait for a oil change. More
by FLYNT414
Employees Worked With
Barry Bacon
October 01, 2018
I was early and they worked me in early which I appreciated. John Anderson is my advisor and he does a good job for me. Got me in early which I appreciated! I have always been pleased with the quality of service John Anderson is my advisor and he does a good job for me. Got me in early which I appreciated! I have always been pleased with the quality of service. More
by TOMKTRACY
Employees Worked With
John Anderson
September 29, 2018
Check engine light This was a great experience. My check eniginenlight was in and my service technician was very attentive to my car needs. Everyone was so helpful from This was a great experience. My check eniginenlight was in and my service technician was very attentive to my car needs. Everyone was so helpful from check in to check out. I would recommend their service department. More
by DKMILLER_4
Employees Worked With
John Anderson
September 29, 2018
Great service good information Waited on right away explain the process I will recommend this company to all and everyone.the wait time was in line with the service that I had to ha Waited on right away explain the process I will recommend this company to all and everyone.the wait time was in line with the service that I had to have done nice people check to see if all is going well thanks to all the staffs at Jim Ellis. More
by GAILLCOPELAND
Employees Worked With
Ricky Bradford , John Anderson
September 27, 2018
Courteous, Enticing & Very Clean Easy to talk to, no pressure tactics. Understanding & willingness to take care of issue. Inside of building is great! Outside not so, way too small of Easy to talk to, no pressure tactics. Understanding & willingness to take care of issue. Inside of building is great! Outside not so, way too small of lot. THANKS! More
by JOE13C
Employees Worked With
Brandon Cannon
