Jim Ellis Buick GMC Atlanta

Service work was performed on time, customer service was great thanks to Tom and a loaner vehicle was provided. Warranty was offered for some of the discrepancies was performed on time, customer service was great thanks to Tom and a loaner vehicle was provided. Warranty was offered for some of the discrepancies that I was concerned about. More

Great deal I’m very happy with the truck. I really recommend this dealership, they tried their best to offer me a good deal. Thank you Nina! I’m very happy with the truck. I really recommend this dealership, they tried their best to offer me a good deal. Thank you Nina! More

Quick scheduling, quick turnaround The dealership fit me in based on my schedule in a timely manner. The service representative was handling 3 customers at once and managed to let us al The dealership fit me in based on my schedule in a timely manner. The service representative was handling 3 customers at once and managed to let us all know that our business was important. More

Tom is always awesome Tom is always a pleasure to work with and is the only reason I go out of my way to come there. He is knowledgeable, friendly and efficient. Tom is always a pleasure to work with and is the only reason I go out of my way to come there. He is knowledgeable, friendly and efficient. More

Vladimir was awesome to work with, always thorough. I was addressing several service issues with my truck. Vladimir explained how busy they were, but assured me he would personally track my vehicle and I was addressing several service issues with my truck. Vladimir explained how busy they were, but assured me he would personally track my vehicle and be sure it was ready by 5pm. to my surprise, I received a call from him that at 2pm that my truck was finished and ready for me to pick it up. More

Great customer service!!! My wife and I had a great experience buying a vehicle. The one problem we had is getting the gash fixed at first. I started dealing with Serrano with My wife and I had a great experience buying a vehicle. The one problem we had is getting the gash fixed at first. I started dealing with Serrano with GMC Atlanta and she provided me and my wife with the most politeness and the best customer service. I wish companies would hire 100 people like her, SHE IS AWESOME and she is the reason why I will shop with Jim Ellis in the future. Thank you so much Serrano for your excellent customer service and your politeness!! More

Salesman I worked with Jake to lease me car. He patiently showed us all colors and helped us to choose the right color and features. It’s because of him things I worked with Jake to lease me car. He patiently showed us all colors and helped us to choose the right color and features. It’s because of him things look simple for us. I would definitely recommend Jim Ellis and Jake to my friends. More

Good help with Reggie. I bought a new car and have not used your services yet. once I need any thing done maybe I will use your dealership for services. I bought a new car and have not used your services yet. once I need any thing done maybe I will use your dealership for services. More

I already rated the Chevy dealership I took the car to the Chevy dealership and submitted a rating earlier this week. I took the car to the Chevy dealership and submitted a rating earlier I took the car to the Chevy dealership and submitted a rating earlier this week. I took the car to the Chevy dealership and submitted a rating earlier this week. More

Long wait Had an appointment and when I got there they told me it would be 90 minutes. Ended up being over 2 hours for oil change and tire rotation Had an appointment and when I got there they told me it would be 90 minutes. Ended up being over 2 hours for oil change and tire rotation More