Jim Ellis Buick GMC Atlanta

Honest and no pressure Everyone was so great! Our salesman, Ricardo, was great on our test drives. He just answered questions and showed us features. He did not push us on f Everyone was so great! Our salesman, Ricardo, was great on our test drives. He just answered questions and showed us features. He did not push us on financing or try to close the sale. When we got to negotiating the price, he was fair and we had fun. We ended up on a great price. The business manager, Mike, was the same way. Both were transparent throughout the process and were a pleasure to work with. When it’s time for another car, we will definitely stop here again. More

Good service which turned into excellent and well satisfied. After waiting for almost 3 hrs before having my car pulled in for service, i got the service mgr involved who advised me. This was on a return trip w After waiting for almost 3 hrs before having my car pulled in for service, i got the service mgr involved who advised me. This was on a return trip when problem should have been fixed the 1st time after waiting 3 hrs. i was given a loaner car by service adviser and it was at empty service manager made things right by putting gas in car to get me started. The problem seems to be corrected the second time at dealer. More

100% professionals Every employee that assisted with the purchase of my 2019 GMC 2500 was 100% helpful, knowledgeable and of the highest integrity!!! GREAT EXPERIENCE , Every employee that assisted with the purchase of my 2019 GMC 2500 was 100% helpful, knowledgeable and of the highest integrity!!! GREAT EXPERIENCE , would encourage everyone in the market for a car or truck to go to this Dealership !!!!!!!! More

Great The service counter was great the waiting area was pleasant coffee was good I gave you 4 stars because my tires were rotated but the pressures are al The service counter was great the waiting area was pleasant coffee was good I gave you 4 stars because my tires were rotated but the pressures are all different different pressures in each tire so they never corrected the pressure More

Good Service Very professional. Service Advisor Brandon Cannon, was fantastic. Go things done on time, and help with Warranty Items. I can not say more about them Very professional. Service Advisor Brandon Cannon, was fantastic. Go things done on time, and help with Warranty Items. I can not say more about them. More

Terrible Post-Purchase Service I am driving around with a paper license plate that expired in September, and it's their fault. Unless you want a headache and feel like risking getti I am driving around with a paper license plate that expired in September, and it's their fault. Unless you want a headache and feel like risking getting pulled over all the time because of your expired license plate, I can't recommend this dealership. We bought a truck here over 80 DAYS ago. Since then, I've received countless emails about "GMC Rewards" and "Sale today" and other inbox-filling promos, but they never respond to the actual issues. We paid a little extra when we bought it to have them handle all of the titling/tag paperwork so we wouldn't have to mess with it. Guess what? I sent the required paperwork over 40 DAYS ago, I was told "I'll check into this as soon as I can" 15 DAYS ago... and the temporary tags EXPIRED over 35 DAYS ago. They haven't responded to *several* emails about this, and they pass the problem up to the next person then down to the other. To this day, they have still not fixed their mistake or offered a solution. I feel scammed. There are plenty of places to buy a GMC in Atlanta, I would stay away from this dealer. The low price IS NOT worth it. More

Awful Service **Updated Review** We're still driving around on a tags that expired over 35 days ago and nobody will respond to our emails or offer a solution to th **Updated Review** We're still driving around on a tags that expired over 35 days ago and nobody will respond to our emails or offer a solution to the problem that Jim Ellis created. Absolutely terrible service. Once they sell you the vehicle, they're done with ya, even if the problem is their fault. Unreal. *Original Review* We knew what we wanted, knew the price we were willing to pay, and didn't want any surprises. John "Dobs" Nadobny got everything together and had it ready when we got there to buy the truck. He got it detailed, filled up, and ready to go as promised. He made the whole transaction as smooth and quick as possible. Mike Mills handled everything in a similarly professional and fast manner. Much appreciated! More

Best dealer in ATL for Yukon XL Easy to work with and great selection. Professional team that wasn’t pushy! Happy to have a great team to work with going forward on new purchases in Easy to work with and great selection. Professional team that wasn’t pushy! Happy to have a great team to work with going forward on new purchases in the future. More

Fantastic Experience Great dealership. John Nadobny was fantastic from start to finish. The whole crew here works hard to make sure you are getting in the truck you want f Great dealership. John Nadobny was fantastic from start to finish. The whole crew here works hard to make sure you are getting in the truck you want for a fair price. Will lokk back to them when it's time for another one. More