Jim Ellis Buick GMC Atlanta

A good deal from a reputable dealer. The Jim Ellis dealerships have earned a reputation for fairness and a family atmosphere. They are a trusted source with a large inventory from which t The Jim Ellis dealerships have earned a reputation for fairness and a family atmosphere. They are a trusted source with a large inventory from which to select a new vehicle. More

Excellent customer service Nichole provided excellent customer service during the purchase of my new vehicle. It was a great experience from introduction, vehicle selection, fin Nichole provided excellent customer service during the purchase of my new vehicle. It was a great experience from introduction, vehicle selection, financing and delivery. I would definitely recommend this dealership to everyone. More

Air conditioner repair service Service rep was great. The work done on the vehical was not good. I had to bring the car back and they had to redo the work correctly. Service rep was great. The work done on the vehical was not good. I had to bring the car back and they had to redo the work correctly. More

John Anderson is awesome! John was great in helping me with my issues. I am glad I dealt with him. Car was a little dirty from the technician working in it. John was great in helping me with my issues. I am glad I dealt with him. Car was a little dirty from the technician working in it. More

Great fast service Came in for 110 pm oil change and was out by 200 pm. Cortez checked me in because John was with another customer. Finished up with John. Came in for 110 pm oil change and was out by 200 pm. Cortez checked me in because John was with another customer. Finished up with John. More

Easy and I did not have to wait long. I have used Jim Ellis for purchases and services for a long time and will continue to use therm. Al personal are friendly, and helpful. I have used Jim Ellis for purchases and services for a long time and will continue to use therm. Al personal are friendly, and helpful. More

Jim Ellis-Tom Rickard Service is Valuable Tom stays on top of the estimate, responds to questions, painlessly assist in transportation during the autombile repair process. I don't always luv Tom stays on top of the estimate, responds to questions, painlessly assist in transportation during the autombile repair process. I don't always luv the cost - but c'est 'the way it goes' More

Service was good but they would not fully honor coupon This was the 45k service. The service appears to be completed properly. However, I had a coupon from a competitor and they say they honor them. The This was the 45k service. The service appears to be completed properly. However, I had a coupon from a competitor and they say they honor them. There is even a "coupon" on Jim Ellis' website for honoring competitors' coupons. I took both to them. However, the only honored it halfway. On a $650 service, I was expecting them to honor it fully. A bit disappointing. More

Great service and Tom was awesome Great service experience, exceeded my expectations and my service writer Tom was awesome. Got my car quicker than promised and all work was completed Great service experience, exceeded my expectations and my service writer Tom was awesome. Got my car quicker than promised and all work was completed correctly More

"JOB WELL DONE EQUAL GREAT GREAT CUSTOMER SATSFACTION" MY TECHNICIAN WAS GREAT IN KEEPING ME INFORM OF THE STATUS FROM BEGINING TO END. HE WAS VERY KNOWLEGABE AND PROFESSIONAL, I ASK FOR A COPY OF WHAT WAS MY TECHNICIAN WAS GREAT IN KEEPING ME INFORM OF THE STATUS FROM BEGINING TO END. HE WAS VERY KNOWLEGABE AND PROFESSIONAL, I ASK FOR A COPY OF WHAT WAS ON TELE-BOARD IN THE WAITING ROOM, AND HE RESPONDED WITH ONE FOR EACH CUSTOMER, EVERY ONE THANKING HIM. More