Jim Ellis Buick GMC Atlanta

Courteous Service Managers This appointment was for tire change and tire rotation. From the time I arrived and was greeted at my car, everyone was very nice. Cortez Heath is an This appointment was for tire change and tire rotation. From the time I arrived and was greeted at my car, everyone was very nice. Cortez Heath is an excellent Service Manager. I waited a short while in the waiting area which is really nice. And the lady who took my payment was very courteous. Just a pleasant experience all around. More

Great customer service Blake was very helpful in my experience so glad i met him! He was very persistent on getting me the car i wanted and was successful Blake was very helpful in my experience so glad i met him! He was very persistent on getting me the car i wanted and was successful More

Straight forward negotiations and no high pressure tactics My salesperson, Blake Kenya, was customer service oriented and efficient from the start. I came to Jim Ellis Buick GMC Atlanta after work on a Wednesd My salesperson, Blake Kenya, was customer service oriented and efficient from the start. I came to Jim Ellis Buick GMC Atlanta after work on a Wednesday evening. The process of test driving, negotiating the sales price and closing the deal only took a couple of hours. When I picked up my new car the next day, Blake made sure I was familiar with all the features of the vehicle. It was a very pleasant experience, and I'm very happy with my new car. More

Oil Change, Tire Rotation, and Filter Change This service took much less time than anticipated. From check-in to check-out was about 90 minutes. I had anticipated a much longer wait. All work This service took much less time than anticipated. From check-in to check-out was about 90 minutes. I had anticipated a much longer wait. All work was done and I was able to utilize discount coupons and MyGM points to help defray the out of pocket cost. More

My new care I decided to purchase what I call my me Car. I had been shopping around for over a month but close to home and could find what I wanted. I widened my I decided to purchase what I call my me Car. I had been shopping around for over a month but close to home and could find what I wanted. I widened my search and Jim Ellis GMC popped up. He had a stock of over 100 2019 GMC Acadia’s. I found my dream car online and with encouragement from my husband who works in the area I went. Just so happened I was bringing him lunch and was talking about my find. I headed over met Mr. Kenya and the receptionist who were very inviting! It was like they were waiting for me. I showed him the car I wanted. He looked up the stock number and had it brought over! I feel even more in love with the car when I saw it! We test drove it and I knew she was my new car. I had my own financing so I told them my walk out the door budget and they made it happen!!! The customer service here is amazing from the receptionist to the finance dept!! I highly recommend all of the Jim Ellis dealerships! He has been around since 1971 and that says a lot!!! Thank you all again for a wonderful experience! More

it was pleasing to be so smooth swift service at reception, quick intake, friendly service, professional atmosphere, speedy return are all reasons I would/will use Jim Ellis GMC agai swift service at reception, quick intake, friendly service, professional atmosphere, speedy return are all reasons I would/will use Jim Ellis GMC again and would recommend them to anyone More

New GMC Yukon XL Blake Kenya made my buying experience a good one. I got a fair deal and a good experience. I recommend Blake when deciding on a new vehicle. Blake Kenya made my buying experience a good one. I got a fair deal and a good experience. I recommend Blake when deciding on a new vehicle. More

Over the top Mr. Blake Kenya is over the top when it comes to customer service. I love my car and I love my car salesman. Thank you Blake Mr. Blake Kenya is over the top when it comes to customer service. I love my car and I love my car salesman. Thank you Blake More

Great Job . This was my second time coming in for a service. I was delighted by the friendliness and professionalism of the staff. I look forward to coming a . This was my second time coming in for a service. I was delighted by the friendliness and professionalism of the staff. I look forward to coming again. More

I feel confident with the Ellis service My air Conditioning was not working. Tom found that the problem was with a leaky hose. He also had a couple of other small problems fixed. I fee My air Conditioning was not working. Tom found that the problem was with a leaky hose. He also had a couple of other small problems fixed. I feel that Tom will take care of my car well. More