Jim Ellis Buick GMC Atlanta

Maintenance Investigated a belt noise and did oil change/tire rotation. Could not duplicate the belt noise but John Anderson pursued the noise very diligently non Investigated a belt noise and did oil change/tire rotation. Could not duplicate the belt noise but John Anderson pursued the noise very diligently nonetheless. More

Easy to find Easy to reach on Peachtree industrial. I have been using hem for years. Everyone there is pretty nice and are willing to answer your questions Easy to reach on Peachtree industrial. I have been using hem for years. Everyone there is pretty nice and are willing to answer your questions More

Done right the first time Always take my car here. Friendly, quality and customer oriented. In and out fast usually, and I feel safer when they complete the work.nice job! Always take my car here. Friendly, quality and customer oriented. In and out fast usually, and I feel safer when they complete the work.nice job! More

New SUV ordered/delivered Process went smoothly and vehicle was delivered in about 6 weeks, earlier than originally forecast. A bit difficult to reach folks a few times, but, Process went smoothly and vehicle was delivered in about 6 weeks, earlier than originally forecast. A bit difficult to reach folks a few times, but, no big deal. Ricardo was our salesman. Very nice guy; easy to work with. Also, Kathy, in inventory control, was very helpful with info as order moved through production. All in all, a smooth process. More

very respectful for what I wanted and work dealing to get it I gave the rating I gave I got 19 GMC Terrain I very satified I am riding around smiling telling every one about my car showing everyone my car I gave the rating I gave I got 19 GMC Terrain I very satified I am riding around smiling telling every one about my car showing everyone my car More

Easy, Hassle Free Purchase of a New Vehicle The staff at Jim Ellis Buick GMC Atlanta valued my time and made the process of purchasing a new vehicle very easy. I never felt pressured through any The staff at Jim Ellis Buick GMC Atlanta valued my time and made the process of purchasing a new vehicle very easy. I never felt pressured through any step of the process and Nicole was very friendly and courteous. She continually provided updates on the process so any time I was waiting, I understood why and knew how long it would take. More

How does this happen? As I left the Service Center I checked the tire pressure monitor and my readings were 34, 35, 36, and 37. I continued to observe them on the drive ho As I left the Service Center I checked the tire pressure monitor and my readings were 34, 35, 36, and 37. I continued to observe them on the drive home and at home, they were 36,37,38, and 39. With the tire rotation and check, I would have expected the readings to be equal. They have been in the past. I hope my oil and filter service was done with more attention. The "Quick Clean" service was excellent. My truck spends a lot of time under oak trees and collects dirt and other stuff inside from our horse stalls. The Sierra looked like new. More

Fast, courteous, "just right" John Anderson is a pleasure. Turnaround faster than expected. But this dealership CONTINUALLY earns the award for most difficult parking of any dealer John Anderson is a pleasure. Turnaround faster than expected. But this dealership CONTINUALLY earns the award for most difficult parking of any dealership, anyplace, ever. Once you accept that drawback, they are excellent in every way. More

Vehicle Maintenance Service performed in a timely manner. All issues were addressed. Advisor was professional and knowledgeable. Kept me informed of progress and obtained Service performed in a timely manner. All issues were addressed. Advisor was professional and knowledgeable. Kept me informed of progress and obtained quote for additional service. More