Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jim Ellis Auto Dealerships - Service Center
Atlanta, GA
18 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
18 Reviews of Jim Ellis Auto Dealerships - Service Center
Sort by
January 20, 2025
Jerry Rinehart - Service- excellent service. Very professional, courteous, pleasant and patient. Definitely an asset to the service departments. He kept me up to date with the progress of the ve Very professional, courteous, pleasant and patient. Definitely an asset to the service departments. He kept me up to date with the progress of the vehicle. Thank you! More
by Myra
Employees Worked With
Jerry Rinehart- Awesome and excellent customer service.
January 20, 2025
Jerry Rinehart is awesome in Service Department. Professional, courteous, and excellent service. Michael - Technician =awesome. Justin also in service department was pleasant and helpful. Dick Ivey Professional, courteous, and excellent service. Michael - Technician =awesome. Justin also in service department was pleasant and helpful. Dick Ivey is amazingly professional, patient and kind. Thank you all for making me comfortable and knowledgeable. More
by Myra
Employees Worked With
December 19, 2024
Jamal is very helpful very knowledgeable and has been with the dealership for sometime so his knowledge of the service department and my vehicle is top-notch with the dealership for sometime so his knowledge of the service department and my vehicle is top-notch More
by gendusad
Employees Worked With
December 10, 2024
Jim Ellis Alfa Romeo is the best! When it comes to automobile literacy, I am still a beginner. But thanks to Mr. Jamal Diamond, a service professional there, I am learning more and m When it comes to automobile literacy, I am still a beginner. But thanks to Mr. Jamal Diamond, a service professional there, I am learning more and more about not only my vehicle’s care, maintenance, and components, but also about automobiles in general. Mr. Diamond consistently goes above and beyond to assist his clients. I appreciate his assistance with answering my many questions and providing me with practical suggestions for prolonging the wellness of my vehicle; therefore enhancing that aspect of my life. Reliable transportation is a key component to the functionality of our lives. Thanks Mr. Diamond and thanks to Jim Ellis Alfa Romeo! More
by LisaLightofYHWH
Employees Worked With
September 20, 2024
ANOTHER FIRST RATE EXPERIENCE @ Jim Ellis Alfa Romeo! Mr. Jamal Diamond is an outstanding professional in the Service Division at Jim Ellis Alfa Romeo. This week I had some routine servicing performed o Mr. Jamal Diamond is an outstanding professional in the Service Division at Jim Ellis Alfa Romeo. This week I had some routine servicing performed on my vehicle. From the beginning to the conclusion, the process was seamless and almost effortless. During this visit Mr. Diamond advised and helped me to understand more about several features and functions on my vehicle, along with details about my vehicle’s warranty. This was super helpful! I always feel like a valued customer and that my vehicle concerns matter at the Jim Ellis automotive brand of services. I highly recommend this establishment for their quality, care, and reliability. More
by LisaLightofYHWH
Employees Worked With
December 08, 2023
Terrible service department here, only great thing about this place was Jamal on the service team this place was Jamal on the service team More
by rjube19
July 31, 2023
Jamal was excellent from the being to the end. I am very pleased with my service and will definitely be coming back. I am very pleased with my service and will definitely be coming back. More
by Voldryii55
Employees Worked With
July 24, 2023
Purchased my second Alfa here. Was trying to be loyal, but had a terrible experience with the second Alfa. It currently has warning messages on even though the car was at the deale Was trying to be loyal, but had a terrible experience with the second Alfa. It currently has warning messages on even though the car was at the dealer for 2 days, but it wasn’t fixed. The dealer isn’t very responsive at all, and I tried copying the GM and everyone else I could find. The only positive here is the sales person, her name is Somphet. She always tries her best, but it is the only one I would ever si bussines with. The sales manager, his name is Adam ignored all of my emails and text messages regarding the issue as well as pricing the car for a replacement. Terrible, just terrible way to do buss. I cannot believe this is a Jim Ellis dealer since Mr Ellis was always all about the customer. More
by rjube19
July 22, 2023
Fantastic experience with Jamal as usual. This man is very professional and will take care of you and your vehicle! Highly recommended. He is at Jim Ellis Alfa Romeo. This man is very professional and will take care of you and your vehicle! Highly recommended. He is at Jim Ellis Alfa Romeo. More
by icrown
Employees Worked With
July 17, 2023
I've had an amazing experience since purchasing my Alfa Romeo in 2021. The dealership is top notch Romeo in 2021. The dealership is top notch More
by Lil T
Employees Worked With
