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Jim Ellis Alfa Romeo Atlanta
Atlanta, GA
70 Reviews
Since opening in 2017, Jim Ellis Alfa Romeo Atlanta has served drivers in the metro Atlanta area with their automotive needs. Jim Ellis Alfa Romeo Atlanta is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Ranking No. 1 in their district for customer experience, Jim Ellis Alfa Romeo Atlanta is dedicated to helping customers find the vehicle best suited for their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 70 reviews
May 30, 2023
Raychel and the team were great today. Made the car buying process easy and low stress. They were all very nice and communicated well throughout the process. Added bonus that the pricing p Made the car buying process easy and low stress. They were all very nice and communicated well throughout the process. Added bonus that the pricing process was transparent and fair. Easy five stars. More
by dylaljoh
Employees Worked With
Raychel Castro
May 22, 2023
We purchased a used VW Tiguan from Rachel on Saturday and the whole process was smooth and simple. She was a pleasure to work with and took care of everything quickly and easily. Thanks for a great shopping the whole process was smooth and simple. She was a pleasure to work with and took care of everything quickly and easily. Thanks for a great shopping experience, look forward to many years in our new car! More
by Daniel L.
Employees Worked With
Raychel Castro
May 18, 2023
My Stelvio was in for some minor dent repairs under a service contract. Jamal got the work approved, completed and the car cleaned all in the afternoon before I got off work. No time lost at all. Fantast service contract. Jamal got the work approved, completed and the car cleaned all in the afternoon before I got off work. No time lost at all. Fantastic job! More
by divey1221
May 07, 2023
Jerry Rinehart always does a great job checking me in and making sure I’m informed. Service was great and my Aloha came out clean and washed. Thanks for building my trust with the dealership. making sure I’m informed. Service was great and my Aloha came out clean and washed. Thanks for building my trust with the dealership. More
by michelejj1120
Verified CustomerMarch 31, 2023
I had a great experience working with Raychel to get me into my new Alfa Romeo Giulia. She was very friendly, helpful, & knowledgeable. It made for a pleasant experience and lessened the normal pressures o into my new Alfa Romeo Giulia. She was very friendly, helpful, & knowledgeable. It made for a pleasant experience and lessened the normal pressures of buying a car. Thanks!! More
by jimcallari24222
Employees Worked With
Raychel Castro
March 19, 2023
I've purchased several cars in the past 5 years and have a high standard when it comes to quality customer service. Raychel at Jim Ellis Alfa Romeo of Atlanta provided a fantastic, non-pressured, profession a high standard when it comes to quality customer service. Raychel at Jim Ellis Alfa Romeo of Atlanta provided a fantastic, non-pressured, professional, informative, & enjoyable buying experience. Also worked with Adam who was equally impressive and seemed genuinely invested in finding a very fair deal on an exceptional car. This is my first Alfa, but based off of this initial experience with the brand I suspect I'll be a part of the Alfa family for years to come. Thank you both for taking the pain out of buying a car. More
by Jb.uberx
Employees Worked With
Raychel C and Adam
October 29, 2022
Wonderful experience. All of the staff were very kind and professional. Especially Somphet Bounthavong. She made the process effortless. All of the staff were very kind and professional. Especially Somphet Bounthavong. She made the process effortless. More
by mdavis
Employees Worked With
October 29, 2022
The service department here is terrible. We purchased our Alfa Romeo Stelvio here, sales was great, but service is a different story. We have had multiple issues without any change. We conta We purchased our Alfa Romeo Stelvio here, sales was great, but service is a different story. We have had multiple issues without any change. We contacted the GM via email multiple times, no response. They have a service advisor that is a bully and couldn’t be more rude. His name is Jerry and we have tried reasoning with him as well without success. I would not use this dealership for your service related needs. I schedule appointments here because there are not many other Alfa dealers around us. To be fair, I tried everything I could to reach out to the GM and discuss ( Multiple issues, multiple times) without success. More
by rjube19
