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Jim Curley GMC Lakewood
Lakewood, NJ
3,751 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday Closed - 5:00 PM
Friday Closed - 5:00 AM
Saturday 8:30 AM - 3:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday Closed - 5:00 PM
Friday Closed - 5:00 AM
Saturday 8:30 AM - 3:30 AM
Sunday Closed
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Showing 3,751 reviews
May 08, 2011
By far and wide the BEST sales experience I've ever had. Before stopping at Jim Curley, I also stopped at a few other local Kia dealerships and they did nothing but play stereotypical games with me. When I Before stopping at Jim Curley, I also stopped at a few other local Kia dealerships and they did nothing but play stereotypical games with me. When I got to Jim Curley, both the person that greeted me on the lot and also his sales manager Bob Orozco were extremely nice and honest. Once I picked out the new Optima (awesome) that I wanted, all of the information regarding price, payment, and fees were supplied to me in an easy to understand fashion and we were able to quickly work out a reasonable deal (I drove my new car home within about an hour and a half from arriving at the dealership). I'll definitely be sending all of friends and family there from here on out. Thanks again, guys. More
by superman6686
Employees Worked With
Bob Orozco
April 30, 2011
Best experience I have had buying a car. The salesman (Gil) introduced me to the dealer and his son 5 minutes after I walked in the door. They actually showed me the vehicle invoice and let me decide wha (Gil) introduced me to the dealer and his son 5 minutes after I walked in the door. They actually showed me the vehicle invoice and let me decide what I thought was fair. Everything was explained in detail and there were no surprises. More
by Giantsfan10
Employees Worked With
Jim Curley III, Gil Suarez
April 13, 2011
I have to write this review so other potential victims can be prepared. The sales process was excellent. I negotiated pricingthrough their internet contact Heather Lindabury. They emailed me pricing on a can be prepared. The sales process was excellent. I negotiated pricingthrough their internet contact Heather Lindabury. They emailed me pricing on a model I picked from their inventory online. She verified vehicle additional options as per the window sticker. I told her my wife & I were coming in on Saturday to make the deal. We arrived @ 10:30 & spoke to sales mgr Chris Cotten who assigned us to Roberto Castro. It took us less than an hour to finalize the car & finalize their pricing. Then, we sat for 2 hours until we got to their finance guy Bill Tobia(snakeoilsalesperson).He proceeded to have my wife sign the MV docs etc. I finally asked him if we were getting the 1.9 special finace rate thru KIA. He said no but he has sometthing he thinks we will like better.He proceeds to try to sell us on the extra warranty until I finally asked hi what our offer is. He offered 4.9 over 72 months instead of 60 with an attitional 500 rebate included. I asked him why we did not qualify & he said her score of 695 was below their 720 requirement. I was furious we waited all this time to have him tell me we did not qualify. I told him I was pissed off. I was ready to walk but my wife was unwilling(she is very agreeable & want no turmoil). So I left because I had to return my leased vehicle to another dealership since we were doing a change of vehicle with my insurance co. Knowing I was not happy & my wife was too tired to fight. he proceeded to bang her with Motor club membership for 500, oil changes for 36 mo's every 7500 miles(this is 8 oil changes @ 51.88 per change) @ 415 & Gap coverage for 750. I contacted my ins co & they offer loan/lease gap coverage for less than 20 dollars for the year. Bill Tobia is a licensed property & casulty producer so he should know there is coverage available through the insurance companies(we also put 5000 cash down which minimizes the need greatly).I emailed Jim Curley III regarding this & he had his sales manager(Chris Kimbiv) call but he had no answers for me. Finally, spoke to Jim Curley & he apologized for the confusion & offered to void the 3 sevices & send a check to my bank that we will be paying. He has to know that his finance guy is a total troll but I guess that is ok ith him. I'm not gonna trash the dealership when the KIA survey comes in since everybody was terrific except for the finance guy. More
by greeniedurbs
Employees Worked With
Heather Lindabury, Roberto Castro, Chris Cotten, Jaime Martin, Chris Kimbiv, Bill Tobia & Jim Curley III
March 15, 2011
In what is often considered a burdensome and stressful process, Jim Curley Buick GMC Kia made the buying process a pleasure. I was impressed by their professionalism and family-oriented feel. Most impor process, Jim Curley Buick GMC Kia made the buying process a pleasure. I was impressed by their professionalism and family-oriented feel. Most importantly, I felt that all of my questions regarding the warranty options on my new vehicle were accurately and thoroughly answered (as you know, we all do our homework before shopping on the internet these days). I will never go to another dealership to purchase a GMC product again! More
by LindseyRodgers
Employees Worked With
Jim Curley, III
December 11, 2010
A great mom&pop dealership that caters to each individual. It was a very friendly atmosphere and I was never under any pressure to buy. They even let me take a car home over night to try out. T individual. It was a very friendly atmosphere and I was never under any pressure to buy. They even let me take a car home over night to try out. This is my first purchase their but I would go back again. More
by tomt42
Employees Worked With
Obie
December 10, 2010
I stopped by Jim Curley GMC and had the pleasure of meeting with Joe Lofton who was very professional and was able to answer all my questions to help me in my decision in purchasing my next vehicle. I meeting with Joe Lofton who was very professional and was able to answer all my questions to help me in my decision in purchasing my next vehicle. I will recomend Joe Lofton to all my family and friends when they are in need of excellent service. More
by lougee
Employees Worked With
Joe Lofton
December 09, 2010
This was my fifth car that i bought there. I was so happy with the guy that helped me his name was joe Lofton. He worked hard to get me my car at the price i wanted to pay. I use Jim curley for all my serv with the guy that helped me his name was joe Lofton. He worked hard to get me my car at the price i wanted to pay. I use Jim curley for all my service needs and am very satified always and have always been treated with respect More
by margeheuring
Employees Worked With
joseph lofton
December 09, 2010
The sales and service experience could not have been any better. After 30 years of purchasing and having my vehicles serviced,this is the best by far. I have found the only car dealership I will be doing bu better. After 30 years of purchasing and having my vehicles serviced,this is the best by far. I have found the only car dealership I will be doing business with from now on. I would, and have highly recommend them. More
by jlkl57
Employees Worked With
Joe
November 15, 2010
Disorganized + major communication problems between salesman, sales manager, finance manager. Salesman was a pretty nice guy..but a bit unprofessional due to the fact that he was on his phone texting i salesman, sales manager, finance manager. Salesman was a pretty nice guy..but a bit unprofessional due to the fact that he was on his phone texting in between questions and paperwork. Salesman and sales manager had miscommunication regarding pricing. I was promised a certain price by the salesman over the phone, but when we got there, the sales manager was not aware of the pricing. We waited over 45 minutes so that they could work it out their communication problem. Fred, the financial manager was the worst. Totally imcompetent, disorganized, a mess. Paperwork took close to an hour to complete.. then I got a call the next day and was asked to come back in asap b/c he made an error of switching my first and last name on some of the paperwork. I told him that I would not be able go in any time soon since I lived 40 min from their dealership. He offered to stop by my workplace with the revised paperwork between 9am-noon. He never showed. I called and left a message.. have not heard from him since. Also, after I had finished signing all the paperwork, received the keys to the car, shaking their hands- I realized that Fred had not taken my down payment of $2000. None of the three realized it until I joked about leaving without giving them the down payment. Mo laughed, shook his head and thanked me for being honest. More
by bluex421
Employees Worked With
Chris, Mo, Fred
June 28, 2010
salesman was nice . we couldnt get the price we wanted from manager so we left. within 2 mins he called us and said he would do our price but w a 500 warranty. we agreed but w no warranty. once we were ba from manager so we left. within 2 mins he called us and said he would do our price but w a 500 warranty. we agreed but w no warranty. once we were back a warranty salesman insisted that we had to buy the warranty for 500 plus a 400 dollar service plan. he was not getting or caring that we agreed to a price but w no warranty.we walked out after wasting an hour inside w the warranty guy throwing numbers at us. very cheesy and dishonest sales tactics that insult ones intellegence. I would not reccomend this dealer unless you have an hour or so to waste . More
by jgorto
Employees Worked With
sean the idiot and bob orozco who was nice.
