Jim Cook Ford

This entire Company is nothing but a bunch of Crooks. I had the Ford side lie and cover up incompetent work and this side had someone reach out to me and basically promise they were going to make it righ I had the Ford side lie and cover up incompetent work and this side had someone reach out to me and basically promise they were going to make it right. Needless to say old Crook Chevrolet and Ford come through like always. People save yourself some heartache and don't do business with them More

Great place to buy a car. I found my replacement Sport Track, my wife loves these trucks, after my 09 was recently totaled. Having never bought a vehicle online before I was r I found my replacement Sport Track, my wife loves these trucks, after my 09 was recently totaled. Having never bought a vehicle online before I was rather apprehensive but Shannon and the team at Jim Cook Ford made it a easy process. The sales manager even call to make sure I had no issues on my drive back home to Dallas, Texas. Would I buy from them again, In a Heart Beat More

Shannon was so easy to work with. I live a couple of hours from the dealership. She had everything ready before I arrived. Great overall experience. I live a couple of hours from the dealership. She had everything ready before I arrived. Great overall experience. More

They handle me promptly and I'm very satisfied. I would recommend them to anyone wanting a Ford recommend them to anyone wanting a Ford More

This was the easiest car purchase I’ve ever made. Shannon was awesome and was never pushy. We definitely felt like we were important customers and got a great deal on a new 2021 Explorer. was awesome and was never pushy. We definitely felt like we were important customers and got a great deal on a new 2021 Explorer. More

Jim Cook Ford treats you well and does good work. The people are friendly and display those precious and hard-to-find elsewhere southern attitude and manners. At the other Ford dealership in a nearby tow people are friendly and display those precious and hard-to-find elsewhere southern attitude and manners. At the other Ford dealership in a nearby town, where I used to go and where I purchased two brand-new F150's they take themselves too seriously, have "New York" manners and treat you as if they were doing you a favor when you need work on your vehicle. I am now dealing exclusively with Jim Cook Ford for all my vehicles' needs. More

Very professional, courteous and people friendly. I have worked with these guys for years and have always been treated great. Ricky Strickland is a great guy and service manager. Michael Wilkerson is a gre worked with these guys for years and have always been treated great. Ricky Strickland is a great guy and service manager. Michael Wilkerson is a great salesman and a wonderful person too. The entire Cook organization is very, very good. Would recommend them to anyone. More

The technicians are knowledgeable and genuine about your car or truck. They treat them as if they were their own vehicles. Good Service and good parts. They use motorcraft products that I am satisfied with. car or truck. They treat them as if they were their own vehicles. Good Service and good parts. They use motorcraft products that I am satisfied with. Very timely in getting an appointment for service. More

Great dealership, tremendous service depsrtment with Ricky Strickland. Recommended their deaership to everyone. Brock, salesman, was fair and did an excellent job on getting me what I wanted. Ricky Strickland. Recommended their deaership to everyone. Brock, salesman, was fair and did an excellent job on getting me what I wanted. More

Have purchased two vehicles in the last few months. F150 King Ranch and Expedition Platinum. Outstanding experience! Everyone goes out of their way to help! Joey went out and found what we were looking for King Ranch and Expedition Platinum. Outstanding experience! Everyone goes out of their way to help! Joey went out and found what we were looking for and brought everything together for us. Always available and answered all of our questions.Brock, Melissa and Ricky all added to the outstanding experience. This is way buying and maintaining vehicles should be done! Great job! More