Jim Coleman Toyota
Bethesda, MD
Filter Reviews by Keyword
By Type
Showing 644 reviews
best buying experience of my life! Karen, Jose Reed and Bienvenu all amazing! I am in the hospitality game and your team was great! thanks Bienvenu all amazing! I am in the hospitality game and your team was great! thanks More
If you want a car to should definitely get it from Jim Coleman!! Everyone was so friendly especially Jose Redd!! He did everything he could to get me a car within my budget and he has the best personality Coleman!! Everyone was so friendly especially Jose Redd!! He did everything he could to get me a car within my budget and he has the best personality. 100% you need to get your next car from Jose!! More
My recent purchase experience at Jim Coleman Toyota a refreshing change from other recent new vehicle dealership experiences. The entire team at Jim Coleman Toyota dealt in a transparent, forthright and refreshing change from other recent new vehicle dealership experiences. The entire team at Jim Coleman Toyota dealt in a transparent, forthright and responsive manner. I negotiated a deal thought their internet sales coordinator. They offered a competitive price on the new vehicle and a fair trade in allowance. The in-dealership experience was low pressure and respectful of my time. They worked hard to quickly find the vehicle I wanted and were prepared on delivery day. I was impressed by their attention to detail throughout the sales process and how they enabled me to drive the process, as opposed to traditional sales tactics. Thanks to everyone for a really exceptional sales experience. More
One word says it all, go! Do yourself a favor, skip all the xx with other dealers, and stop in on this dealership, you will not be disappointed. My wife and I started our search online randomly and stumbl the xx with other dealers, and stop in on this dealership, you will not be disappointed. My wife and I started our search online randomly and stumbled upon Jim Coleman. I reached out and spoke with Ms. Chioma Ahaneku start with and ended up working with Mr. Jose Redd to complete the purchase of our RAV4 LE. The two of them were a delight to work with and both stayed in communication with us. My wife and I are former Disney employees and know a thing or two about providing good customer service. Chioma and Jose are both on par with the same world class customer service as Disney. Working with them was like being a friend/family member coming home for a pleasant visit throughout the whole purchase process, thank you! Keep up the good work. -Jim and Jennifer Knight More
The transaction took almost four hours, with a lot of time spent waiting around, and the dealership gave me a terribly cheap price on my trade-in, but my sales rep Jose Redd was excellent and very helpfu time spent waiting around, and the dealership gave me a terribly cheap price on my trade-in, but my sales rep Jose Redd was excellent and very helpful. More
Our experience with the sales department, and Jose Redd especially, was fantastic. We looked at other dealerships and came back to Jim Coleman because of our experience with Jose. He helped us find our veh especially, was fantastic. We looked at other dealerships and came back to Jim Coleman because of our experience with Jose. He helped us find our vehicle, gave us a great price, it always felt like he was on our team. We also worked with Luis Meija who was also excellent. Our experience with financing could have been easier, for example we would have liked to understand what documentation and payment methods would be required at the beginning, instead of finding out potential hurdles at each step of the process. More
Amazing Service!!!Jose and Alex were all so Amazing Service!!! Jose and Alex were all so professional, helpful and really provided the kind of customer service that you just dont see these days Amazing Service!!! Jose and Alex were all so professional, helpful and really provided the kind of customer service that you just dont see these days. Best buying experience ever will definitely be a customer again. More
What an xcellent experience buying my first car. Jose Redd left me feeling awesome and excited about by purchase !! I would recommend to anyone looking. Redd left me feeling awesome and excited about by purchase !! I would recommend to anyone looking. More
My husband and I bought a 4runner a few weeks ago. Jose helped us with every question and concern we had. We never felt pressured or rushed. Jose made our big purchase feel seamless. We loved how professio helped us with every question and concern we had. We never felt pressured or rushed. Jose made our big purchase feel seamless. We loved how professional everyone at Jim Coleman Toyota was. Anthony was also great at showing us our rate, price, and options. Thank you! More
I appreciated how professional and responsive the sales staff were, both via email and in person. Jose Redd happily brought a car to our home to test drive, explained features, and was patient with us. W staff were, both via email and in person. Jose Redd happily brought a car to our home to test drive, explained features, and was patient with us. When we were ready to buy, they beat a competing dealer's price, and Jose even brought the specific car to our house again for a final check. More