Jim Coleman Toyota
Bethesda, MD
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We appreciated Luis' help with our Prius purchase. It was our first time to purchase a hybrid car, and he was patient and knowledgeable with all our questions. Thanks! was our first time to purchase a hybrid car, and he was patient and knowledgeable with all our questions. Thanks! More
I don't buy cars very often. This was my third purchase from Jim Coleman, after buying Camrys in 2005 and 2016. Luis Romero was a pleasure to deal with, very straightforward in helping me select a new Aval from Jim Coleman, after buying Camrys in 2005 and 2016. Luis Romero was a pleasure to deal with, very straightforward in helping me select a new Avalon and complete the purchse. More
Luis and Management team were very helpful. They went above and beyond my expectations and were able to get me the vehicle I wanted. Very pleased. above and beyond my expectations and were able to get me the vehicle I wanted. Very pleased. More
Jose Redd was amazing to work with. Vince Leonard discussed the repairs his team had done for the car and was very knowledgeable and genuine. Both were extremely pleasant to work with, not pushy, str discussed the repairs his team had done for the car and was very knowledgeable and genuine. Both were extremely pleasant to work with, not pushy, straightforward, and understanding of our needs. Would easily recommend. More
We purchased a new 2021 Rav4 Prime SE from the dealership, and we're over the moon with it. Jose Redd was a top-notch salesperson; he answered all our question thoroughly, was responsive throughou dealership, and we're over the moon with it. Jose Redd was a top-notch salesperson; he answered all our question thoroughly, was responsive throughout the process as we waited for the vehicle's arrival, and made the buying experience great and fun. Bienvenu Bahati was a terrific business manager who made the paperwork a clear and painless process. Would highly recommend this dealership to anyone looking for a Toyota. More
Sales guy was very nice.The pre owned truck I wanted Sales guy was very nice. The pre owned truck I wanted that was shown online for sale, and available, My mistake for not calling ahead. When I got Sales guy was very nice. The pre owned truck I wanted that was shown online for sale, and available, My mistake for not calling ahead. When I got to the dealership, the truck I wanted was not on site, had not been on site for several days, and would not be back on site for several days. Sales team bumbled through several reasons for this, but most logical I got was the vehicle was at a manufacture's dealership for presale inspection and service. I am disappointed the truck was advertised as available for sale without the truck being available for sale. Clearly they want to move the product. I was ready to buy that day, but they were not ready for the sale. Their loss is another dealers gain. More
I was able to purchase my new RAV4 Prime SE completely over the internet (from Florida) without any problems. Karen Castaneda the internet sale manager was able to reserve it and it arrived exactly as pr over the internet (from Florida) without any problems. Karen Castaneda the internet sale manager was able to reserve it and it arrived exactly as promised. Umar Chaudhry helped make all the paperwork a breeze. Jose Redd was gracious enough to pick us up from the airport and thoroughly went over all the many features of the RAV4 Prime. It was a very pleasant experience More
Mr. Redd was a wonderful sales person. Understood my needs and stuck to it. Not pushy, yet provided the guidance to the right car for me. The sales manager was also great. From the first email response needs and stuck to it. Not pushy, yet provided the guidance to the right car for me. The sales manager was also great. From the first email response to my inquiry to driving off the lot, it was a surprisingly painless experience. More
This dealership went above and beyond to meet our needs. We had a great experience. Jose was amazing and he did everything to give us the best deal. We had a great experience. Jose was amazing and he did everything to give us the best deal. More
Jose is an amazing salesman! From the minute we walked through the door, we were treated so well. I highly recommend buying a car from him. He knew the product, listened to our needs, and found us the p through the door, we were treated so well. I highly recommend buying a car from him. He knew the product, listened to our needs, and found us the perfect car. It is rare to find a salesperson who truly seems to care about his clients. Jose is it! His price was significantly lower than other dealerships in the region and he didn't try to pressure us. At delivery, he didn't rush us out the door, but made sure that we had all our questions answered. He deserves every bit of this five star rating. More