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Jim Coleman Toyota

Bethesda, MD

4.7
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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10400 Auto Park Ave

Bethesda, MD

20817

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Showing 644 reviews

October 25, 2017

Quality of service The service was very attentive and knowledgeable. Luis Romero went beyond the call of duty in his service. I would strongly recommend him and the deal More

by JF BEZERRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero, Luis Romero
October 23, 2017

I bought my second Prius from this dealer. Since 2005 I have been dealing with Coleman. I bought my first Prius that year, since then, I have had the dealership service this car. It was unfo More

by IPB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
October 23, 2017

Excellent people to work with Alan was very easy to work with. Direct, no games, set price ahead of time and we signed the deal. His dealership is straightforward and did their bes More

by Danut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Soon
October 23, 2017

Great Service. Great Salesman. My car buying experience was made easier because of the good folks at Jim Coleman Auto. Luis Romero was extremely helpful. I appreciate the fact that More

by Woe567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
October 21, 2017

Alan helped me save hundreds of dollars! Alan helped walk me though the thought-process before purchasing a new vehicle. He suggested getting a quote for my current car, to see if it was a b More

by SatisfiedNewCarOwner
Recommend Dealer
Yes
Employees Worked With
Alan Soon
August 30, 2017

Buying a new car I was treated great by Eugene Kennedy and he was very patient with the customer in deciding which car would suit best for my type of life style. He ha More

by Nero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Kennedy
August 11, 2017

Unethical and unprofessional place. Avoid this dealer They doesn't honor the number they agreed over phone and email. They are one of the dealers who bluff to bring you to the dealership. It's waste of ti More

by Car123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen
May 26, 2017

Great experience! Being in a family with 4 children, we've gone through a lot of cars to say the least. This was by far our most pleasant car-buying experience. My pare More

by jjyyu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Malca
May 16, 2017

Wonderful Sales Service We met Mustafa at the Jim Coleman car dealership for help with our next Toyota car. His ethics, professionalism, accuracy, knowledge, and caring perso More

by Fuad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustapha Anoua
September 22, 2016

Repair Shop pricey but ... They may have charged us a lot to take car of some dings, but there service is well-performed, our purchase experience was impeccable and we're still More

by cheated
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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