
Jim Coleman Toyota
Bethesda, MD
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Quality of service The service was very attentive and knowledgeable. Luis Romero went beyond the call of duty in his service. I would strongly recommend him and the deal The service was very attentive and knowledgeable. Luis Romero went beyond the call of duty in his service. I would strongly recommend him and the dealership. More
I bought my second Prius from this dealer. Since 2005 I have been dealing with Coleman. I bought my first Prius that year, since then, I have had the dealership service this car. It was unfo Since 2005 I have been dealing with Coleman. I bought my first Prius that year, since then, I have had the dealership service this car. It was unfortunate that due to no fault of mine, the car was totaled. To replace it, I bought a used Prius. Up to now the car has been running well. More
Excellent people to work with Alan was very easy to work with. Direct, no games, set price ahead of time and we signed the deal. His dealership is straightforward and did their bes Alan was very easy to work with. Direct, no games, set price ahead of time and we signed the deal. His dealership is straightforward and did their best to get what I wanted. Wouls definitely work with them again. More

Great Service. Great Salesman. My car buying experience was made easier because of the good folks at Jim Coleman Auto. Luis Romero was extremely helpful. I appreciate the fact that My car buying experience was made easier because of the good folks at Jim Coleman Auto. Luis Romero was extremely helpful. I appreciate the fact that he was patient and willing to help me find a high quality car. More
Alan helped me save hundreds of dollars! Alan helped walk me though the thought-process before purchasing a new vehicle. He suggested getting a quote for my current car, to see if it was a b Alan helped walk me though the thought-process before purchasing a new vehicle. He suggested getting a quote for my current car, to see if it was a better option for me to sell it or trade it in. He gave me real numbers for the car I was interested in, and explained the pros and cons of several models. I appreciate his honesty and integrity, which seems hard to find in the car buying world. I got a new car at a fair price and I have Alan Soon to thank If you are thinking of buying or leasing a car, you won't find a more honest, helpful salesperson. If I hear of anyone interested in obtaining a car, Alan will be the first one I recommend. More
Buying a new car I was treated great by Eugene Kennedy and he was very patient with the customer in deciding which car would suit best for my type of life style. He ha I was treated great by Eugene Kennedy and he was very patient with the customer in deciding which car would suit best for my type of life style. He had great customer service and I was very pleased by how he helped me and my family. Thanks so much for the help. More
Unethical and unprofessional place. Avoid this dealer They doesn't honor the number they agreed over phone and email. They are one of the dealers who bluff to bring you to the dealership. It's waste of ti They doesn't honor the number they agreed over phone and email. They are one of the dealers who bluff to bring you to the dealership. It's waste of time dealing with these guys who don't know basics of customer satisfaction. Their sales team don't even know how to face customers. I would NOT recommend this dealership 100% More
Great experience! Being in a family with 4 children, we've gone through a lot of cars to say the least. This was by far our most pleasant car-buying experience. My pare Being in a family with 4 children, we've gone through a lot of cars to say the least. This was by far our most pleasant car-buying experience. My parents were beyond thrilled. Oscar was friendly, flexible, and transparent about the out-of-door price. All the staff we encountered there were equally friendly and professional. Each step was quick and straightforward, no pressure to buy extra things, no gimmicks. Thank you so much for your excellent service! We will definitely be recommending Jim Coleman to others. More
Wonderful Sales Service We met Mustafa at the Jim Coleman car dealership for help with our next Toyota car. His ethics, professionalism, accuracy, knowledge, and caring perso We met Mustafa at the Jim Coleman car dealership for help with our next Toyota car. His ethics, professionalism, accuracy, knowledge, and caring personality stood out the whole time during our conversations in person and over email. There wasn't any reason to not make this purchase deal with him. However another dealer from whom we purchased another car had offered us additional service products since we were their VIP customer. Based on our experience, we value Mustafa's stellar service, and yes we will be recommending his outstanding service to others. More
Repair Shop pricey but ... They may have charged us a lot to take car of some dings, but there service is well-performed, our purchase experience was impeccable and we're still They may have charged us a lot to take car of some dings, but there service is well-performed, our purchase experience was impeccable and we're still happy years later More