
Jim Coleman Toyota
Bethesda, MD
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2018 cam Kareem was very helpful in finding and helping getting the car I wanted. Kareem was courteous professional and friendly. He was very knowledgeable abo Kareem was very helpful in finding and helping getting the car I wanted. Kareem was courteous professional and friendly. He was very knowledgeable about the care he was sell display his knowledge in answering all my questions Would also like to thank and give praise to Bienvenu Baha’i the business manager who kept me informed on how the loan process was going. He worked and worked on getting me into the car. Thank you Sir More

Nice experience Luis is friendly and very well versed in the features of the cars and explains/demonstrates them very well. He accommodated our family well and even s Luis is friendly and very well versed in the features of the cars and explains/demonstrates them very well. He accommodated our family well and even suggested a place to get a quick dinner (for very hungry kids) while we were waiting for the car to be cleaned. He made it a nice overall experience. More
Alan is reason I would come back Alan was really good at understanding what I was looking for out of a buying experience and tailoring his expectation on that. I was still in the fac Alan was really good at understanding what I was looking for out of a buying experience and tailoring his expectation on that. I was still in the fact finding portion of the buying process when Alan and I first spoke. He was extremely knowledgeable and found out what was important to me during my car buying process. More
Alan helped me Save! First of all, Alan listened to what I was looking for in a new vehicle. He then coached me on aspects I would not have thought of, even though I have First of all, Alan listened to what I was looking for in a new vehicle. He then coached me on aspects I would not have thought of, even though I have been driving for forty years. Areas like trade in value. How it is calculated and how it can effect my out-of-pocket costs, Financing options, seeing what the options are from the dealership itself, which is something I had never done. Lastly, negotiations. What Alan as a salesperson can do, and what the dealership has to offer, Alan is an amazing and honest salesperson. The dealership is wise to have him on staff. If you need a new car, you owe it to yourself to make an appointment with Alan. You won't find a better salesman. More
Good experience I had a very good experience buying my new car. Luis was recommended to me by one of my colleagues who had purchased her car from him too. I had a very good experience buying my new car. Luis was recommended to me by one of my colleagues who had purchased her car from him too. More

Excellent experience My family and I had an exceptional car buying experience working with Luis Romero. Luis was very knowledgeable, helpful, patient, interested in helpin My family and I had an exceptional car buying experience working with Luis Romero. Luis was very knowledgeable, helpful, patient, interested in helping and not pushing us to buy before we were ready. We were also impressed with how Luis worked well with the Coleman team. My husband, my daughter and I will recommend Luis and Coleman Toyota to family and friends. More
Great experience Working with Allen was a pleasure. He is honest, knowledgeable and tries to minimize the xx that often occurs during negotiations. In addition, he is Working with Allen was a pleasure. He is honest, knowledgeable and tries to minimize the xx that often occurs during negotiations. In addition, he is extremely conscientious and responsive. Overall my experience with Jim Coleman was great. More
Allan Soon is honest , hard working and easy to work with I bought my car from Allan three years ago and sought him out now that I am selling it. He is trustworthy, straightforward and easy to work with, no h I bought my car from Allan three years ago and sought him out now that I am selling it. He is trustworthy, straightforward and easy to work with, no hidden agenda, no games! I can honestly say I recommend Allan without any qualifications. Cant go wrong. More
Glad to do Business with Jim Coleman Toyota. Good people. Sales: No pressure from Claudia Cabrera. Tried to satisfy our requests. Quick to respond to our text. Friendliness always. Negotiation: Pretty Sales: No pressure from Claudia Cabrera. Tried to satisfy our requests. Quick to respond to our text. Friendliness always. Negotiation: Pretty short and quick. Handled well by Peter Lee. Not much hard time. Dealer Product Sales: The sales was quick and efficient speaker. Felt a little pressure for the short duration encounter. The undercoating we purchased, no paperwork from her about the warranty of coverage. President's Club Membership : The sales explained well the positive benefits of the club, but didn't mention the fine print about the rules and regulation i.e. #9 the membership will be expired in 5 years and the points have to be used before the expiration. I have to read through the fine print to find out. This information should be disclosed to consumer before the sales. After the Sales, Jim Coleman Toyota was nice to invite us to the "New Owner Clinic". Pretty informative session by the Service Director. Appreciated the food provided. Ivan gave some tips that we didn't know about the Entune Premium. John took my car to car wash to remove the chalk print left behind on my windshield is a nice guy and willingly to meet the satisfaction of his customer. Everyone works as a team. Well done! More
Great Experience Luis was very helpful in making this a great experience. I will recommend this dealership to my friends and family. He went above and beyond in helpin Luis was very helpful in making this a great experience. I will recommend this dealership to my friends and family. He went above and beyond in helping me decide which vehicle to purchase. More