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Jim Coleman Toyota

Bethesda, MD

4.7
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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10400 Auto Park Ave

Bethesda, MD

20817

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Showing 644 reviews

December 04, 2017

Omar (Luis) rocks! We went to 4 dealerships while comparing cars and taking test drives. By far, Omar (Luis) was the most thorough and knowledgeable about the technology More

by Jill Broder
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Romero
December 04, 2017

Excellent service from Adam Carter, Jr. I had an excellent service experience with Adam Carter, Jr. Keep sales consultants, like Adam, in the dealership. I will definitely recommend friends More

by Mokster@Gaithersburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2017

Alan was excellent at leading us through purchasing our car. Alan was a good listener and very attentive to our preferences, and good at answering our questions and following up with anything he couldn't answer More

by Bill W
Recommend Dealer
Yes
Employees Worked With
Alan Soon
December 02, 2017

Good sales experience Very much enjoyed working with Mohammed Sameed and the Jim Coleman Toyota team. They were willing to match the price we could have got the comparable More

by TominBethesda
Recommend Dealer
Yes
Employees Worked With
Mohamed Sameed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2017

Nice transition fro one lease to another Service at Jim Coleman Toyota from Larry Pang, Arslon Almas, Vince Leonard, Rahleak Restrepo (Finance) and Ivan (Sales) was superb. I asked for "low More

by DandP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arslan Almas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rahleak Restrepo, Ivan (service) , Larry Pang
November 30, 2017

Luis showed me that his concern was on serving me. Luis knew I was there to see how different vehicles would fit my needs. Luis listened and understood what I needed most in a vehicle. I wanted All Whe More

by Fred L Schubring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Romero
November 25, 2017

Great experience buying our first new car After buying numerous used cars, my wife and I were finally ready to buy a brand new SUV for our upcoming adventure abroad. We were very thankful to g More

by hoarfrost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
November 24, 2017

Great Experience This is the second Toyota I have purchased from Jim Coleman. The whole team was great. Since I had a connection to Stuart Mallon (Cadillac). I touched More

by Ginnyhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abu Bangura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Mallon
November 10, 2017

Great Sales Guy Knowledgeable, friendly, and not aggressive or pushy at all. I'd be happy buying a car from him, but I chose another manufacturer that is not represe More

by Sally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
November 03, 2017

Great experience with Luis Luis was friendly and knowledgeable, not aggressive or pushy. Showed me exactly what I wanted to see and gave good details. Made my experience easy. More

by Ashley L. Kinkaid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
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