
Jim Coleman Toyota
Bethesda, MD
Filter Reviews by Keyword
By Type
Showing 644 reviews
ALAN SOON Alan Soon- the salesman, who worked with me on the purchase of a 2018 corolla was absolutely very helpful, informative, approachable and profession Alan Soon- the salesman, who worked with me on the purchase of a 2018 corolla was absolutely very helpful, informative, approachable and professional. I will come back as a customer and will recommend others as well. More
Great buying experience Alan Soon was extremely helpful and got me a great deal on a new Tundra. I found him reasonable, honest and easy to work with and flexible. Highly rec Alan Soon was extremely helpful and got me a great deal on a new Tundra. I found him reasonable, honest and easy to work with and flexible. Highly recommend him. More
Toyota Experience Overall great experience with Luis. He was professional, knowledgeable, and was able to answer my questions clearly and concisely. Luis was very knowl Overall great experience with Luis. He was professional, knowledgeable, and was able to answer my questions clearly and concisely. Luis was very knowledgeable of the car's features and capabilities and was able to walk me through the specifics while we were out on the test drive. Overall great employee and great experience. Many thanks! More
Very nice Salesman and Manager I was very pleased working with informed people, who knew so much about their Toyota XLE and did not pressure me. Alan Soon, especially, was sooo hel I was very pleased working with informed people, who knew so much about their Toyota XLE and did not pressure me. Alan Soon, especially, was sooo helpful and polite, and a pleasure to work with. I went to 3 Toyota Dealers and I did not feel positive about them. Thank you for your help Coleman Toyota. Gloria More
Very good experience We bought our 2018 Toyota Camry on December 20, 2017 from the Jim Coleman dealer in Bethesda. Sales Rep. Alan Soon was friendly, courteous, and very We bought our 2018 Toyota Camry on December 20, 2017 from the Jim Coleman dealer in Bethesda. Sales Rep. Alan Soon was friendly, courteous, and very efficient in finding the car with the specifics we were looking for in terms of options, color and best dealer price. Alan cooperated with us, accommodating our requests, and fully appreciating our time constraint during the busy holiday season. The level of service throughout the entire process was excellent. We give Alan a 10 from a 1-10 rating range. Our impression of Jim Coleman dealership is good. Well organized, efficient, customer friendly, and strategically located at a walking distance from Montgomery Mall where we shop regularly. Mr. & Mrs. Oei – North Potomac, Maryland More

Best Experience Luis, our salesman who helped us buy this new 2017 GT86 was not only extraordinarily helpful but very understanding. Explaining everything step by ste Luis, our salesman who helped us buy this new 2017 GT86 was not only extraordinarily helpful but very understanding. Explaining everything step by step, the talk and paperwork went by like a breeze. I knew this was a great deal for me as we got this car, it seems as though he really looked out for my best best interests. Simply put, I'd give this car an A, the process an A, that salesman Luis an A and the dealer an A as well. I would recommend this dealer/salesman whenever you need a car, Luis is the guy. I had a pleasant experience buying a car, not stressful. More
Great experience! I had the pleasure of doing business with Mr. Jonathan Wear. He was extremely professional and took all the time needed to answer all my questions and I had the pleasure of doing business with Mr. Jonathan Wear. He was extremely professional and took all the time needed to answer all my questions and address any concerns. Even after purchasing my vehicle, I can call Mr. Wear with any question and he is more than willing to help. Again, this is after he made the sale. You don't find that very often. He has consistently provided amazing customer service that inspires confidence! I would definitely recommend Jim Coleman and would suggest any would be buyers to work with Mr. Wear. More
It was perfect. Luis helped us purchase our first new car. Luis was very thorough and knowledgeable about the technology and equipment available in the 2018 RAV4. We Luis helped us purchase our first new car. Luis was very thorough and knowledgeable about the technology and equipment available in the 2018 RAV4. We would also like to add that Luis' friendliness and positive attitude made a huge difference in this process when comparing with the customer service we received at other dealerships, and made us ultimately decide to purchase our car from this Toyota dealership. The zero percent financing was also very important to us. Thank you! More

Excellent service from Luis Romero Process was simple. Luis was very helpful, provided all the necessary support, explained the values of the car we wanted to purchase and guided us fla Process was simple. Luis was very helpful, provided all the necessary support, explained the values of the car we wanted to purchase and guided us flawlessly through the whole process. More

First Experience at Toyota To be transparent with my experience at this dealership, I’d say everything was astonishing. Beginning from customer service, to making finically deal To be transparent with my experience at this dealership, I’d say everything was astonishing. Beginning from customer service, to making finically deals acceptable for me. Definitely a place I’d recommend to for people who are looking into new Toyota’s. Well done Jim Coleman. More