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Jim Coleman Toyota

Bethesda, MD

4.7
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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10400 Auto Park Ave

Bethesda, MD

20817

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Showing 644 reviews

January 27, 2018

Excellent I am very happy with the service. Luiz Romero was an excellent seller. Buying the car in Jim Coleman Toyota I think it was the best choice More

by Silvia 76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
January 27, 2018

Our usual no problem lease A quick response by the sales team made our experience easy when we went int to lease our next Camry. We will continue to use this dealership in the f More

by joanie345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arvin Go
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beinvenue...business mamager, Larry Pang
January 26, 2018

Excellent overall experience. Informative and professional. The salesman, Luis Romero, was very professional in his approach. He asked good questions to help focus my search, and he provided efficient and infor More

by Dinosaur
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Romero
January 15, 2018

Buying a new car The salesman, Ruis, was excellent. He was very attentive and helpful through the whole process of buying my car. A few days later, I returned for a More

by Charlotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
January 11, 2018

Thanks, Alan! My girlfriend and I recently bought a Toyota, and Alan was incredibly helpful throughout the entire process. He was a font of information about vario More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Soon
January 11, 2018

Satisfied Returning Customer I am a returning customer at this dealership ,Its always a pleasure to deal with Mr.Roy .He make sure we get what we want, He's very friendly & helpf More

by Charmerviren12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Soon, Stephen Richter, Roy Morrisey
January 10, 2018

Pleasant Car Buying Experience from Alan Soon I recently purchased a new Toyota from this dealership. Alan was most helpful and did not waste my time by trying to sell me on the car or by pushing More

by SatisfiedCustomer
Recommend Dealer
Yes
Employees Worked With
Alan Soon
January 09, 2018

Salesman Luis Romero was great My husband and I just purchased a Toyota Sienna from Jim Coleman's yesterday. The whole experience went smoothly. Luis Romero was our salesman and h More

by ToryCowles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Romero
January 03, 2018

Good Experience Great Experience, Peter helped me find the vehicle that I was looking for. The finance manager worked the deal in a that was beneficial for me. More

by JamesCurtisY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2018

I like buying better than shopping. Went to do research on a new Prius. Had all the info I needed in 30 minutes. Asked a lot of questions and got answers to all of them. Sales rep was ve More

by Priused
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
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