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Jim Coleman Toyota

Bethesda, MD

4.7
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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10400 Auto Park Ave

Bethesda, MD

20817

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Showing 644 reviews

February 12, 2018

Exceptional Service Our family has purchased several cars from William Hoyos who has always shown us excellent customer service and treated us like family. He takes his More

by Csimpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2018

Great experience!!! The service was very attentive, knowledgeable and professional. William really went out of his way to do everything he could to help me take a car hom More

by ClaudiaFernanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2018

Amazing as always My family and I have been buying vehicles from Jim Coleman Toyota for years. We've had the pleasure of working with William Hoyos for quite some time More

by cdelgado97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2018

Great 1st experience with Jim Coleman Toyota Louise did a wonderful job. Low pressure, good overall vehicle knowledge and a willingness by the Jim Coleman team to work with me. High marks for More

by Cjkdr76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance guy, Hareem, Luis Romero
February 04, 2018

DO NOT TRUST THIS DEALER They mention in an email conversion with me that the out of door price was $37000, which included everything (Taxes, Tag, Processing fees). I double c More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Castaneda
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2018

Great Mohamed Sameed is an excellent sales rep. The showroom is pleasant and clean. Positive environment. I was able to negotiate my price before I even ent More

by BenwRAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamed Sameed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy in Finance was awesome
February 01, 2018

Best car buying experience we've ever had! Our dealings were primarily with Rian and Arslan, both of whom are very personable, knowledgeable and responsive to their customers. We knew exactly w More

by JoJo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arslan Almas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rian Bejo
January 31, 2018

Great customer service Great service, great people, explained the product, helpful, really care about the customers, clean and inviting environment, fast and easy process ve More

by Luisalabogotana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar, Godwin Kutu-Agbeko
January 29, 2018

Excellent Because the service was very good and they treated me very well and Mr. Luis Romero gave me a good service with his endesvor and kindness More

by Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
January 28, 2018

Respectful and informative I am very satisfied with the low pressure sales experience. Luis Romero was very informative, patient and helpful. He has been responsive to my addit More

by Pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Romero
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