Back

Jim Coleman Toyota

Bethesda, MD

4.7
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
Contact Dealership

10400 Auto Park Ave

Bethesda, MD

20817

Directions

By Type

Showing 644 reviews

March 09, 2018

Muy buena Willian y luis muy buena atencion muy profesionalesen todo el sentido de la palabra Los recomiendo. Quede muy satisfecho con tpyota jim coleman..todo More

by JavierRomero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Romero
March 07, 2018

Great, Stress-Free Environment This dealership was very eager to work with us to get us the price we expected to pay for the car going in. I came in with a number in mind, and they More

by Ryan Keller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arvin Go
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Godwin Kutu-Agbeko
Mar 26, 2018 -

Jim Coleman Toyota responded

Your great feedback truly made our day, Ryan. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

March 03, 2018

All good He was very kind, he became deeply responsive. He made shopping very good. Also, I would like to ask him to buy the next car. More

by tosu52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arvin Go
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Jim Coleman Toyota responded

Thank you for your terrific feedback! Please don't hesitate to contact us if we can assist you with anything else. Take care! Best, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

March 03, 2018

Great buying experience Everything was smooth and fast. Arvin was helpful and kind. He was responsive to my texts and phone calls. I would recommend Arvin Go to everyone. Tha More

by New Rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arvin Go
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Jim Coleman Toyota responded

Thank you for your review. We are glad to hear Arvin could provide you with a positive car buying experience. We hope to see you again soon! Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

March 03, 2018

great experience We got a great price on a terrific car. Salesman Luis Romero was very helpful and courteous. We definitely would go back next time we need a new car More

by W
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bienvenu Bahati, Luis Romero
Mar 26, 2018 -

Jim Coleman Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Jim Coleman Toyota. Best, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

February 26, 2018

Experience...love Toyota. Extremely happy with my new car, actually is my 3rd lease with Toyota, but my first one Md. Great customer service. William and Luis did an awesome jo More

by ROBERTO RODRIGUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Romero
Mar 27, 2018 -

Jim Coleman Toyota responded

Thank you for the fantastic review, Roberto. We are glad to hear William and Luis could provide you with a positive car buying experience. We hope to see you again soon. Best regards, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

February 23, 2018

New CH-R owner I had an amazing experience with them. Arvin and Luis assisted me well from the beginning, from looking for a specific trim to getting the car. They a More

by deandean17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arvin Go
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Romero
Mar 27, 2018 -

Jim Coleman Toyota responded

We appreciate you taking a moment to share your feedback with us. I am glad to hear our team could provide you with a 5-star experience. See you next time! Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

February 20, 2018

Great experience at Jim Coleman The service provided by Arvin was top-notch - he really connected with us and learned what was important to us in a new car, and tailored his service More

by goodvibes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arvin Go
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2018

Excellent service! Luis was very friendly and always kept me updated in a timely manner. Gave me the pros' and cons of the 2 models that I was thinking of buying. Never More

by zman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
February 14, 2018

Always first class! I have been doing business with Jim Coleman Toyota for years and always have been attended by William Hoyos. I always have a pleasant experience and More

by lcareaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
22
...