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Jim Coleman Toyota
Bethesda, MD
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 644 reviews
April 04, 2018
Excellent Service Employees & Staff are very resourceful, approachable, respectful and hospitable. They are very helpful to my needs and finances! The location is very Employees & Staff are very resourceful, approachable, respectful and hospitable. They are very helpful to my needs and finances! The location is very convenient and safe. More
by jbd
April 04, 2018
All around Excellence This is the 4th vehicle I purchased at Jim Coleman Toyota and it was not a surprise to say that this was the best experience. We were fortunate to ha This is the 4th vehicle I purchased at Jim Coleman Toyota and it was not a surprise to say that this was the best experience. We were fortunate to have Mr. Stephen Richter, Product Specialist, as our interface. He was very informative, knowledgable and very pleasant. He made us choose the right vehicle for our needs. His personable attitude was certainly a factor in buying the RAV 4, XLE. More
by E-Man
Employees Worked With
Stephen Richter, Roy Morrisey
April 03, 2018
Very easy and fun. The receptionist greeted me very professinal and friendly and Mr. Richter was there immediately No waiting, expressed what I was interested in. Take The receptionist greeted me very professinal and friendly and Mr. Richter was there immediately No waiting, expressed what I was interested in. Taken to the lot, picked a white Corolla for test drive. Stephen gave me all the information needed to sleep on. I returned the next day and bought the car More
by april2018
Employees Worked With
Godwin Kutu-Agbeko, Stephen Richter
April 03, 2018
Fast and very helpful My co worker referred me to Jim Colemans after I told him I was looking for a toyota. After reaching out and speaking with Arvin I was immediately met My co worker referred me to Jim Colemans after I told him I was looking for a toyota. After reaching out and speaking with Arvin I was immediately met with courtesy and promptess from the dealership. They were very helpful in finding me exactly what I needed for my first lease and I am definitely recommending them fo anyone looking into Toyota vehicles. And my apologies for not remembering everyones names! It was a big moment for me. Thanks again! More
by Mantas
Employees Worked With
April 03, 2018
Arvin was great! Arvin and his manager worked diligently and stayed really late to help me with my car at the price I wanted. It was great! Thx Arvin and his manager worked diligently and stayed really late to help me with my car at the price I wanted. It was great! Thx More
by Mgoetze
Employees Worked With
April 02, 2018
Exellent experience Stephen is not a typical car sales man, but in a good way. Our new car buying experience with Stephen was pressure free, smooth, efficient, and, most Stephen is not a typical car sales man, but in a good way. Our new car buying experience with Stephen was pressure free, smooth, efficient, and, most of all, fun. Highly recommend. More
by leaffe
Employees Worked With
Stephen Richter
April 01, 2018
Good customers service. I appreciate what Luis did to help me buying a new car. He shows me different options to choose. He is very friendly. He offers himself to assist me t I appreciate what Luis did to help me buying a new car. He shows me different options to choose. He is very friendly. He offers himself to assist me to know more about the car after I buy it. Thanks More
by D
Employees Worked With
Luis Romero
March 31, 2018
2018 Highlander purchase The sales staff were knowledgeable, proactive and very friendly and accommodating. From the greeting at the door to the thank you at the final sale, t The sales staff were knowledgeable, proactive and very friendly and accommodating. From the greeting at the door to the thank you at the final sale, the experience was no pressure but excellent customer service. I would highly recommend Jim Coleman for anyone considering making a Toyota purchase More
by Klthorny52
Employees Worked With
Luis Romero
March 27, 2018
Avalon Purchase Arvin Go was a fantastic sales person. He was the difference of me buying my vehicle at the Bethesda location versus another dealership. Recommend Arv Arvin Go was a fantastic sales person. He was the difference of me buying my vehicle at the Bethesda location versus another dealership. Recommend Arvin and will absolutely go here for continued service. More
by Dururobert1
March 25, 2018
No high pressure Good sales person, quiet atmosphere, patient and very helpful plus knowledgeable sales person, clean salesroom, gave us time to ask questions and help Good sales person, quiet atmosphere, patient and very helpful plus knowledgeable sales person, clean salesroom, gave us time to ask questions and helped us get familiar with the vehicle we bought. More
by Eve
Employees Worked With
Jonathan De La Cruz Garcia
