Jim Coleman Toyota
Bethesda, MD
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Thank you Luis for the excellent service! We traded in our 13 year old car and got a brand new one. It was a quick and hassle free experience. Luis was great in getting us a good deal and he e We traded in our 13 year old car and got a brand new one. It was a quick and hassle free experience. Luis was great in getting us a good deal and he even put on the license plates on our new car. I also want to thank to Karen for initially contacting me to ask if I was looking for an upgrade. And finally thank you Alex for finalizing the paperwork regarding financing and for answering our questions. I strongly recommend Jim Coleman Toyota if you are looking for a new car! More
Great experience buying a Highlander My son and I walked into Jim Coleman Toyota late yesterday afternoon, took a test-drive of a Highlander, got right to work with Ryan on trading in my My son and I walked into Jim Coleman Toyota late yesterday afternoon, took a test-drive of a Highlander, got right to work with Ryan on trading in my 2014 Sienna and coming up with a good price for the Highlander I was interested in. I wanted to think about the transaction overnight. Returned this morning and Luis Romero did a great job helping me complete my transaction easily and in a timely manner — very courteous and detail- oriented. I’ve been a customer at Jim Coleman Toyota for 8 years and have had great experience buying, trading in, and servicing my car (Ben is my service advisor and is great too). They all have treated me very well every time. Thank you Luis and Ryan for this easy and very satisfying experience. More
Super exelente servicio definitivamente lo recomiendo. Buena selección en autos, súper accesible para cualquier servicio en mi nuevo auto. Si tengo q comp exelente servicio definitivamente lo recomiendo. Buena selección en autos, súper accesible para cualquier servicio en mi nuevo auto. Si tengo q comprar otro nuevo este será mi lugar. More
Great Service Luis was very welcoming and attentive to our needs. He was very patient and worked with us to get the car we wanted at our desired price. Luis was very welcoming and attentive to our needs. He was very patient and worked with us to get the car we wanted at our desired price. More
Very happy experience! Luis did a great job educating us on our options and treated us almost like family. Helped us find exactly what we wanted at a great price. Definite Luis did a great job educating us on our options and treated us almost like family. Helped us find exactly what we wanted at a great price. Definitely plan to go back when we replace our other car! More
Exceeded my expectations except after sale communication. If there is a 4.5 rating that's what I'd honestly rate Jim Coleman but since there isn't one 5 is what is fair. I purchased a off brand pre-owned If there is a 4.5 rating that's what I'd honestly rate Jim Coleman but since there isn't one 5 is what is fair. I purchased a off brand pre-owned vehicle long distance from Jim Coleman. From making an offer to the car to driving off the lot everything is what I expect from a A+ rated dealer. I never purchased a car out of state, so to be honest, I was a bit nervous since if I encountered any issues pre or after sale, I'd have to rely on email, telephone or drive 4.5 hrs to resolve them. Thankfully, almost(see below) everything went smoothly and better than I expected. I'd give my sales Vince and Nelson top marks, and here is my nitpicking: they still haven't gotten back to me on a small tow eye cap and tow hook I asked that suppose to came with the car. Trivial things I know, and I should've check those things out before driving off, but still, I think I deserve an email saying "sorry, we don't have them." Anyhow, overall experience is still highly satisfying. If I want a Toyota in the future, Jim Coleman is on my short list even if it means driving 4+ hrs. More
Couldn't have gone better Everything from start to finish was simple and painless. Both Matthew and Luis provide exceptional service helping me get everything arranged and set Everything from start to finish was simple and painless. Both Matthew and Luis provide exceptional service helping me get everything arranged and set up even in some awful weather. The dealership had just the car I was looking for and within 15 minutes of arriving i was able to test drive it get things settled. The pricing and opportunities for financing perfectly fell with where i was expecting and everything was perfectly explained to me. Luis had just helped my brother get set up with a new vehicle and now he is 2/2 with us. Would highly recommend. More
Bought my 2nd car from him! Great experience I first got a sporty car from Jim Coleman Toyota here from Luis Romero which was the Toyota 86. My experience was great last time and this time I need I first got a sporty car from Jim Coleman Toyota here from Luis Romero which was the Toyota 86. My experience was great last time and this time I needed more of a daily weekend SUV so I came back to purchase the 2018 Rav4 XLE with the package with an exceptional price! I'm satisfied with this dealer and the salesman so I'll be sure to recommend to others and I'll be sure to come back later on for any vehicle needs. More
Exelent experience !!! Luis is very professional with clients, he knows how to help you to find the right car for you!!! If you what a great experience ask for Luis! Luis is very professional with clients, he knows how to help you to find the right car for you!!! If you what a great experience ask for Luis! More
Outstanding We loved the attention that was given. The kindness and the respect that was given. The good treatment also the tour of the car and the place. We loved the attention that was given. The kindness and the respect that was given. The good treatment also the tour of the car and the place. More