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Jim Coleman Toyota
Bethesda, MD
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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Showing 644 reviews
November 05, 2018
Great experience! I had a great experience purchasing a Yaris at this dealership. Luis was super helpful the whole way and very friendly! I would 100% recommend working I had a great experience purchasing a Yaris at this dealership. Luis was super helpful the whole way and very friendly! I would 100% recommend working with Luis. More
by jamietoyotayaris
Employees Worked With
Luis Romero
October 27, 2018
Great sales Rep! I was very pleased with Luis Romero’s assistance with my recent RAV4 purchase. He was knowledable about the car, very polite, helpful and was a pleas I was very pleased with Luis Romero’s assistance with my recent RAV4 purchase. He was knowledable about the car, very polite, helpful and was a pleasure to do business with. I’d recommend him to everyone looking for a good sales rep. Paul Silva More
by Paul Silva
Employees Worked With
Luis Romero
October 26, 2018
Great trade-in value. The process was very easy and the sales person was very knowledgeable about the car I was interested in. I also got a great deal on my trade-in car The process was very easy and the sales person was very knowledgeable about the car I was interested in. I also got a great deal on my trade-in car which made the deal! More
by sansbury
Employees Worked With
Luis Romero
October 11, 2018
Great experience I was greeted promptly and received a thorough explanation of the different models. Then after deciding on a model given a test drive and explained co I was greeted promptly and received a thorough explanation of the different models. Then after deciding on a model given a test drive and explained cost and financing options. Also offered to find a car in the color we liked. I felt really cared for. More
by Newtoyotaowner
October 09, 2018
New Rav 2018 Buyer Luis was outstanding with his level of expertise knowledge on the vehicle is his overall level of details and capabilities of the vehicle The way Luis was outstanding with his level of expertise knowledge on the vehicle is his overall level of details and capabilities of the vehicle The way he dealt with my daughter and the way he did the test drive l, just his overall engaging personality, a real professional and someone we were happy to buy the vehicle from. In addition to Vincent who helped us on the financing and trade in side was spectacular We had an overall awesome experience with the Coleman team I am not usually an advocate of car dealers and these guys proved me wrong 5 stars ?? More
by Toyota2018
October 02, 2018
Luis was great- my new 2018 Highlander is awesome! Luis was extremely helpful, answered all of my questions, and made the experience of buying a new car easy and enjoyable. With lots of models to cho Luis was extremely helpful, answered all of my questions, and made the experience of buying a new car easy and enjoyable. With lots of models to choose from I was able to compare cars side by side and was not rushed. As a result, my family has a great and very safe new Highlander. I will definitely seek out Luis when it's time to buy my next Toyota. Thank you! More
by Matt
Employees Worked With
Godwin Kutu-Agbeko, Luis Romero
September 10, 2018
Did Not Tell Us Car Was Under Plastic Wrap We made an appointment to view a pre-owned car. Drove from Northern Virginia in rush hour traffic to arrive and find the inaccessible - it was under p We made an appointment to view a pre-owned car. Drove from Northern Virginia in rush hour traffic to arrive and find the inaccessible - it was under plastic wrap after being painted. The sales person never contacted us to tell us we would not even be able to see the interior, nonetheless go for a test drive. He did offer to drive it to us the next morning but this was inconvenient for us. He seemed surprised we were upset. We were prepared to pay cash on the spot. Will not return. Terrible customer service. More
by jajoseph6386
Employees Worked With
Amar Shahi
September 07, 2018
Rian A. Bejo (Sales) The best Saleman Rian A. Bejo and Sales manger Roy Morrisey helped me purchase a new vehicles after I totaled my old one great energy and trustworthy The best Saleman Rian A. Bejo and Sales manger Roy Morrisey helped me purchase a new vehicles after I totaled my old one great energy and trustworthy people would Recomend to anyone More
by Abrham
Employees Worked With
Rian Bejo, Roy Morrisey
September 04, 2018
Excellent Very good experience right from the time of online enquiry till the delivery of the vehicle. Mr. Arvin guided the whole process which made my buying e Very good experience right from the time of online enquiry till the delivery of the vehicle. Mr. Arvin guided the whole process which made my buying experience wonderful without any stress. More
by KBS-Toyota
August 28, 2018
Luis Romero was terrific! I had a great experience working with Luis. He was very pleasant, worked with me to negotiate a good deal, and was willing to go the extra mile. I h I had a great experience working with Luis. He was very pleasant, worked with me to negotiate a good deal, and was willing to go the extra mile. I highly recommend him. More
by JM
Employees Worked With
Luis Romero
