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Jim Coleman Toyota
Bethesda, MD
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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Showing 644 reviews
February 16, 2019
Great experience highlights of my new 2019 Toyota purchase. I have purchased a new 2019 Toyota at Jim Coleman, Bethesda. I had a wonderful experience with Luis Romero. He was a professional employee salesman an I have purchased a new 2019 Toyota at Jim Coleman, Bethesda. I had a wonderful experience with Luis Romero. He was a professional employee salesman and knowledgeable about the vehicle I chose. I would like to thank Luis for going out of his way to help me with NO pressure. I highly recommended Luis Romero at Jim Coleman, Bethesda. Excellent job! More
by gteves
Employees Worked With
Stephan Milongo, Luis Romero
January 29, 2019
Professional experience Jim Coleman Toyota staff were very professional and courteous. It was reasonably quick to reach a price agreement for the new vehicle and the trade-i Jim Coleman Toyota staff were very professional and courteous. It was reasonably quick to reach a price agreement for the new vehicle and the trade-in. Luis was willing to search for/bring in the vehicle of my interest and not just sell/push one of the ones in Jim Coleman's inventory. More
by L. de Silva
Employees Worked With
Stephan Milongo, Luis Romero
January 29, 2019
Happy to work with Luis Working with Luis and his team was easy and convenient. Luis was accommodating, knowledgeable, and helpful. I am happy with my purchase and my experie Working with Luis and his team was easy and convenient. Luis was accommodating, knowledgeable, and helpful. I am happy with my purchase and my experience. More
by KS
Employees Worked With
Luis Romero
January 13, 2019
Great Umor and Louis were nice Fast friendly Smart Helpful. Stayed late to help This is a very long review Thank you, I appreciate it Good luc Umor and Louis were nice Fast friendly Smart Helpful. Stayed late to help This is a very long review Thank you, I appreciate it Good luck More
by Sami
December 27, 2018
Best car-buying experience Overall an excellent car-buying experience from receiving the quote, walking in the door, having an excellent sales agent and a professional finance m Overall an excellent car-buying experience from receiving the quote, walking in the door, having an excellent sales agent and a professional finance manager. Everything went smoothly and took the least amount of time possible. This was the best car-buying experience we have ever had. More
by cvi
Employees Worked With
Francisco Perez, Stephen Richter
December 26, 2018
Make the car purchase easy. I submitted my interested Toyota RAV 4 from Jim Coleman inventory list on internet, Quickly get email from Jim Coleman and phone call from Luis Romer I submitted my interested Toyota RAV 4 from Jim Coleman inventory list on internet, Quickly get email from Jim Coleman and phone call from Luis Romero. I visited the store. Luis had all the car information prepared, included the dealer discount value, He explained all the options, safety features and we had test drive. With no time. We made the purchase. Luis is so friendly and helpful to make the car purchase so easy. Great experience and Services. More
by Lai18
Employees Worked With
Luis Romero
December 17, 2018
Amazing Service :) I was happy to go to Jim’s Coleman Toyota, everyone was nice! Luis was very helpful finding the perfect car, and thanks to Umar for his excellent cust I was happy to go to Jim’s Coleman Toyota, everyone was nice! Luis was very helpful finding the perfect car, and thanks to Umar for his excellent customer service. Great experience overall! More
by Brendita95
Employees Worked With
Umar and Francisco , Luis Romero
November 18, 2018
Great selection, fantastic sales support I've purchased several cars over the past few years from Jim Coleman Toyota. Louis Romero & other salesmen do a great job cutting through all the opti I've purchased several cars over the past few years from Jim Coleman Toyota. Louis Romero & other salesmen do a great job cutting through all the options and narrowing my choices down to what matters to me. The dealership has a great selection on site and has no trouble getting cars from nearby dealerships if needed. Low pressure, good info, and patience waiting until I've made up my mind. Fantastic maintenance and collision departments too. More
by Bucktooth5
Employees Worked With
Luis Romero
November 11, 2018
Great experience! Luis did an outstanding job of being extremely helpful, knowledgeable and efficient with our sale. We were in a hurry and not entirely sure we wanted Luis did an outstanding job of being extremely helpful, knowledgeable and efficient with our sale. We were in a hurry and not entirely sure we wanted to purchase the car. He provided us all of the information we needed without being pushy or rushing us, which we really appreciated. When we mentioned that we might be willing to buy the car if we could get the right combination of trade-in value, monthly payment and features, he worked very quickly to juggle both the process, obtaining the information he needed from us, and guiding the entire sale and financing process to a satisfying conclusion. Thanks, Luis! More
by Jorge K.
Employees Worked With
Francisco in Finance, Luis Romero
November 09, 2018
2018 Rav 4 Luis did not give up on finding the exact car we wanted. Inventory was low and he drove 300 miles to get it for us. So thankful he listened to our n Luis did not give up on finding the exact car we wanted. Inventory was low and he drove 300 miles to get it for us. So thankful he listened to our needs and did it with a smile and positive attitude. More
by Tasikes
Employees Worked With
Luis Romero
