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Jim Coleman Toyota
Bethesda, MD
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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Showing 644 reviews
April 03, 2019
A car dealership that listens! We have purchased several cars from this dealership during the past 20 years, and we have always been very happy with the results. Their staff is kno We have purchased several cars from this dealership during the past 20 years, and we have always been very happy with the results. Their staff is knowledgeable and responsive, and best of all, they listen to what you really want in a car and they make sure you are satisfied. More
by Toyota driver
Employees Worked With
Anthony Kamola (also excellent - *****), Luis Romero
March 30, 2019
Great service with great follow up and follow through I was promptly met on the lot by Luis. He was courteous and knowledgeable and if he didn't have the answer he was able to find a reference that suppl I was promptly met on the lot by Luis. He was courteous and knowledgeable and if he didn't have the answer he was able to find a reference that supplied the answer. He was v More
by Austin.prohecy
Employees Worked With
Other Employees :
Stephan, Godwin Kutu-Agbeko, Luis Romero, Jonathan De La Cruz Garcia
March 14, 2019
Certified Used Camry Everything was as advertised on the car, and there were no hidden fees. The salesman, Luis Romero, was very helpful and patient as he guided me and my Everything was as advertised on the car, and there were no hidden fees. The salesman, Luis Romero, was very helpful and patient as he guided me and my wife through the process. We are very pleased with our car and with our car shopping experience at Jim Coleman. More
by Camrydriver
Employees Worked With
Luis Romero
March 04, 2019
Excellent experience buying a car from this dealership. I had a pleasant experience buying a car from Jim Coleman Toyota dealership. The deal was straightforward. Not much haggling around. Luis Romero, my s I had a pleasant experience buying a car from Jim Coleman Toyota dealership. The deal was straightforward. Not much haggling around. Luis Romero, my sales agent was patient enough to let me test drive a few cars. He provided excellent service. We were out of the dealership in a few hours. I would come back again in the future. Erwin More
by Erwin
Employees Worked With
Luis Romero
March 01, 2019
Very helpful sales rep I ordered a 2019 Toyota Avalon Limited Hybrid, and it’s many wonderful features were a bit confusing. My sales rep, Luis, took a great deal of time w I ordered a 2019 Toyota Avalon Limited Hybrid, and it’s many wonderful features were a bit confusing. My sales rep, Luis, took a great deal of time walking me through everything about the car and even took me on a test drive so that I could try different features. i have bought many cars over the years and have never had such a thorough Introduction to my vehicle. I highly recommend Luis and this dealership - as well as my beautiful new Avalon! More
by Pat
February 24, 2019
Great experience at Jim Coleman Ii purchased a new 2019 Toyota at Jim Coleman,iBerhesta had a wonderful experience with Luis Romero, and I will back for other car for my son Ii purchased a new 2019 Toyota at Jim Coleman,iBerhesta had a wonderful experience with Luis Romero, and I will back for other car for my son More
by Dora
Employees Worked With
Alex, William, Luis Romero
February 24, 2019
Great service/ professional treatment Start to finish great service and no hard sell helping me to source exactly the vehicle I was after, from first meeting through custom order through c Start to finish great service and no hard sell helping me to source exactly the vehicle I was after, from first meeting through custom order through closing. Would do the same again. More
by WH60
Employees Worked With
Umar, Luis Romero
February 24, 2019
Got me a terrific deal on a new car. I needed a new car. My lease was just about up. I had over 2K in negative equity in my trade and thought I would have to go with a pre-owned car. When I needed a new car. My lease was just about up. I had over 2K in negative equity in my trade and thought I would have to go with a pre-owned car. When I called them, they encouraged me to come n and get my trade appraised and just to take a look around. When I arrived they insisted that I test drove a NEW vehicle before I even looked at there USED inventory. I told them that I couldn't afford a new vehicle but they insisted. I got back with the new car and they gave me an unbelievable number. They must have worked very hard but somehow they got my a brand new car for LESS than the price on the used car i had come in to see. I have lived all over the country and this is far and away the BEST Toyota dealership I have ever worked with. More
by wamcdavi
February 24, 2019
Incredibly helpful My car died and I was in desperate need of a new car. I knew that I wanted a plug-in hybrid but the new models weren’t coming out for a few months. Lu My car died and I was in desperate need of a new car. I knew that I wanted a plug-in hybrid but the new models weren’t coming out for a few months. Luis called around and found me a new 2018 Prius Prime in New York. I had spoken to just about every Toyota dealership in the MD/VA area and only one other dealership was willing/able to find me the car I wanted. But they were not able to give as good a deal. On top of that, Luis was incredibly responsive, always willing to answer my questions and help me out in any way he could, and did it with a smile. More
by Love my prime
Employees Worked With
Luis Romero
February 21, 2019
My experience buying a car Great service by Luis. Greeted me outside after I parked. Knowledgeable, affable and direct. Called director on his day off asking for discount. Bit Great service by Luis. Greeted me outside after I parked. Knowledgeable, affable and direct. Called director on his day off asking for discount. Bit of a wait to talk to finance manager. More
by RAV4fan
