Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Coleman Toyota
Bethesda, MD
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 644 reviews
June 14, 2024
Can’t say enough wonderful things about my experience at Jim Coleman. They were polite and easy to deal with. Luis Cortes showed me quite a few Rav 4’s but they didn’t have a silver one so he drove 60 mil Jim Coleman. They were polite and easy to deal with. Luis Cortes showed me quite a few Rav 4’s but they didn’t have a silver one so he drove 60 miles to another dealership to get me the car I wanted. Even weeks after when I had some questions, they were very helpful. I drove from Harford County to Bethesda to buy my car and it was worth it. More
by kpaq62
May 13, 2024
Excellent Dealership, just bought our second car from here. We are going home happy and satisfied with the service and help we received from our seller Jose L. Redd. Great sales consultant! here. We are going home happy and satisfied with the service and help we received from our seller Jose L. Redd. Great sales consultant! More
by Samahalsalami
Employees Worked With
May 06, 2024
Jose Redd provided excellent customer service. Answer all my questions.. he made sure to solve all problems by taking the time needed. Was friendly to my family and made sure everything went as sm Answer all my questions.. he made sure to solve all problems by taking the time needed. Was friendly to my family and made sure everything went as smoothly as possible. More
by ccarboleda
Employees Worked With
April 04, 2024
Jose Redd was very helpful and very professional. He went out of his way to show us the new bells and whistles on the hybrid Camry that we purchased. He went out of his way to show us the new bells and whistles on the hybrid Camry that we purchased. More
by Sidney.stahl
April 04, 2024
Jim Coleman Toyota provided excellent service for my wife and me. When they did not have the model we wanted in stock, they found it in a different location and obtained it for us. We worked with Jose wife and me. When they did not have the model we wanted in stock, they found it in a different location and obtained it for us. We worked with Jose Redd, who stayed on top of the situation and was responsive to our needs. More
by jmwoodward4
Employees Worked With
April 04, 2024
We don't shop for cars every day! We had the opportunity to do it with Mr. Redd and the experience could not be better. From the moment we arrived at the dealer to the point we left ( We had the opportunity to do it with Mr. Redd and the experience could not be better. From the moment we arrived at the dealer to the point we left (a few hours later), Jose was with us and his advice was always franc and honest. At the end, and with our new car already parked in front of the house, we could not stop talking about him, like if he was part of the family. For sure, the car is great, and Jose will remain in our memories for the years to come. More
by Ramirez.prada
Employees Worked With
March 30, 2024
Our salesman, Jose, was the best person we’ve ever worked with when it comes to buying a car. He was so informative and helpful during the entire process. with when it comes to buying a car. He was so informative and helpful during the entire process. More
by haleynicole010
March 28, 2024
This is our third car in as many years. Yet our first experience with Jim Coleman Toyota. Jose provided excellent service! Our experience started when he greeted us at the door with a smile Yet our first experience with Jim Coleman Toyota. Jose provided excellent service! Our experience started when he greeted us at the door with a smile. He answered our questions thoroughly and brought up a couple of points that we had not considered. The Alexander Esterov (Business Office) also did a great job. He reviewed the options in detail and even created a chart to facilitate comparisons. The manager was also friendly and checked on us several times. Jim Coleman has earned customers for life. More
by Koffee
