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Jim Coleman Nissan of Silver Spring - Service Center
Silver Spring, MD
216 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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216 Reviews of Jim Coleman Nissan of Silver Spring - Service Center
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April 01, 2025
I dropped my car off on a Sunday for a service appt on Monday. I stood by the front desk for about 10 minutes before anyone noticed I was there. I didn’t know what to do so I was waiting for someone to he Monday. I stood by the front desk for about 10 minutes before anyone noticed I was there. I didn’t know what to do so I was waiting for someone to help me. I think they were hoping I was not a car buying customer because it was so close to closing. Once I got noticed, help was friendly and positive. More
by ANDRTNNR
Verified CustomerEmployees Worked With
March 29, 2025
Outstanding service. A pleasure to work with them. I will return in the future for my next service. A pleasure to work with them. I will return in the future for my next service. More
by BOSUN20
Employees Worked With
March 28, 2025
The dealership is very personal and professional. There are dealerships closer to me but I like the folks here at silver springs Nissan . There are dealerships closer to me but I like the folks here at silver springs Nissan . More
by Gala Diane Hicks
March 24, 2025
The dealership was okay. I got the Synthetic oil change & Multi-Point Inspection, but nobody mentioned my Air Bag & Tire light was on. When I picked up my car I could not ope I got the Synthetic oil change & Multi-Point Inspection, but nobody mentioned my Air Bag & Tire light was on. When I picked up my car I could not open the door because I was given the wrong Key Fob! More
by CHARLES.HUGHESJR
Employees Worked With
March 19, 2025
The best place to get work done on your car is Jim Coleman Nissan of Silver Spring Md. Thomas is always great and they get it done right the first time everytime. Everytime I come here it's always a p Coleman Nissan of Silver Spring Md. Thomas is always great and they get it done right the first time everytime. Everytime I come here it's always a pleasure. More
by jadelson65
March 19, 2025
Everyone is courteous, friendly and conducts them selves in a professional manner. They give thorough details of the service and what is needed. in a professional manner. They give thorough details of the service and what is needed. More
by GEORGE.HARDMAN
Employees Worked With
March 15, 2025
A very positive experience. Treated with respect and care!! Will continue to use them and recommend to others. Treated with respect and care!! Will continue to use them and recommend to others. More
by JKF5302
Employees Worked With
March 12, 2025
Better than I expected. Car was washed with the service! Service completed within an hour. Car was washed with the service! Service completed within an hour. More
by DAVID.ALLEN247
March 11, 2025
There’s no right person for the right working service for electric vehicles on time, no responsibility for customers,no punctuality,nothing they do for customers after the car is in service (i spent $600 ) f electric vehicles on time, no responsibility for customers,no punctuality,nothing they do for customers after the car is in service (i spent $600 ) for car rental due to my car in shop but no one inform when the vehicle is ready or not service,careless for customer expenses atleast they have to pay my rental expenses because they clumsy poor desrspect service,the worst guy Brian only responded one specialist so always busy b/c him in my life friend family i don’t like to see or buy any nissan or electric leaf.Tnx for the mangers his time and listening the situation even if he can don’t any thing only 1 person for electric car .i suggest pls do even think about to go service i take my car for service even manufacture call as they said it takes one day they never ever do anything at all just keep the car on park when i call how’s my car service going on there answer very unprofessional we don’t doing anything if you like u can get it or we will c what we can, then i take out my car after week they don’t do anything, they don’t call me why they keep 2week no notice me no texting no fixing car i am so unhappy and feel always mad and wasted my money and my time because their poor service and i don’t understand their service from this big company i rate them below 0. never ever don’t waste time and money to get service from this place. More
by FT
March 06, 2025
Very friendly and explain what was needed for my car and courtesy. The only withdraw I think I have is Prices for parts and labor very uncomfortable. Should have discount for Seniors courtesy. The only withdraw I think I have is Prices for parts and labor very uncomfortable. Should have discount for Seniors More
by BETTYE.JACK
