Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Coleman Nissan of Silver Spring
Silver Spring, MD
264 Reviews
Jim Coleman Nissan of Silver Spring, now serving the Montgomery, Howard, and Prince George's County areas, customers have trusted the Jim Coleman name for all their automotive sales and service needs. Here at Jim Coleman Nissan of Silver Spring, we have put all that experience into the newest, easiest way to buy a brand-new Nissan of quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an easy-to-navigate website, featuring up-to-date specials. At Jim Coleman Nissan of Silver Spring, we take pride in the vehicles we sell and strive to provide a great customer experience. Whether you are looking for a new Nissan or used we would be happy to assist you in the car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 264 reviews
April 14, 2022
They change the price of service each time you go. I was just charged $177 for an oil change and tire rotation and a different price just a few months ago. Wait times are a little long as well. I will I was just charged $177 for an oil change and tire rotation and a different price just a few months ago. Wait times are a little long as well. I will get service at another dealership going forward. More
by Silver Spring Nissan Owner
Employees Worked With
Sabrina Tolley
December 21, 2021
The passenger side window on our 2015 Murano failed to come up. after 4 hours in waiting room I was told that the motor and window assembly needed to be replaced. Cost - ~$700.00. Parts not on hand, need come up. after 4 hours in waiting room I was told that the motor and window assembly needed to be replaced. Cost - ~$700.00. Parts not on hand, needed to be ordered. Parts arrived a week later, but it turned out that only a switch needed replacing - wrong parts had been ordered. I was refunded $322.00 but charged $232.00 for "diagnosing" and replacing the switch. The manager apologized for the weeks delay but not for the exorbitant charges for a simple problem - nor for the cost I incurred while waiting and having to use Lyft transportation. My impression? a confused one-horse operation which is best avoided. Caveat Emptor. More
by Jim
Employees Worked With
Terry Greer
December 05, 2021
We met Michael Webb at Herb Gordon Nissan until they closed. We lost contact with him until we went to Jim Coleman Infinit and there he was. He's such a nice guy to talk, very personable and tells you closed. We lost contact with him until we went to Jim Coleman Infinit and there he was. He's such a nice guy to talk, very personable and tells you like it is. Which is something rare now days at dealers. But, it was fortunate reconnect with him and then they turned Ininiti into Nissan and my partner and I were looking at a Rogue. Which at first we were looking at them at Ourisman Nissan in Laurel. But they were giving us the run around and all the xxxx that came with it and their staff. We went back to Michael and he introduced us to our salesmen Richard Okogun and he was very knowledgeable, professional and aware of our needs in what we wree looking for. I will say that the environment was comforting, quiet and well kept and all the staff spoke and conversated with you/us about anything. They made us feel at home and that's something dealers have forgotten over the years. Ed Henry was our business manager and he gave us good advice that we would've never thought of. The whole time purchasing our Rogue SL was cool if I may say. I'm planning on making a purchase myself soon and I'm very sure that I will be going back to see Michael/Richard and Ed for a Pathfinder. Ya'll keep up the good work. #1 in my book. If you are looking for a Nissan give Jim Coleman a call and ask for Michael Webb or Richard Okogun Kobie Cole Kelvin Saunders More
by eternalmelodi
Employees Worked With
Michael Webb, Richard Okogun, Ed Henry
