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Jim Coleman Nissan of Silver Spring
Silver Spring, MD
346 Reviews
Jim Coleman Nissan of Silver Spring, now serving the Montgomery, Howard, and Prince George's County areas, customers have trusted the Jim Coleman name for all their automotive sales and service needs. Here at Jim Coleman Nissan of Silver Spring, we have put all that experience into the newest, easiest way to buy a brand-new Nissan of quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an easy-to-navigate website, featuring up-to-date specials. At Jim Coleman Nissan of Silver Spring, we take pride in the vehicles we sell and strive to provide a great customer experience. Whether you are looking for a new Nissan or used we would be happy to assist you in the car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 346 reviews
April 10, 2025
Very pleasant and knowledgeable. Accommodated my needs and was helpful in setting the car screens up before giving it over. Explained all the new details/ accessories that my trade i Accommodated my needs and was helpful in setting the car screens up before giving it over. Explained all the new details/ accessories that my trade in didn't have. More
by VABROWNE0214
Verified CustomerEmployees Worked With
April 10, 2025
My car buying experience with Jim Coleman Nissan of Silver Springs, MD was absolutely fantastic. The entire process from start to finish was handled efficiently. The entire deal was handled remotely wh Silver Springs, MD was absolutely fantastic. The entire process from start to finish was handled efficiently. The entire deal was handled remotely which was so impressive! I couldn't be happier with the way things turned out. Also, the staff was so friendly and responded to all my questions in a timely and professional manner. A special THANKS to my salesman Richard Okogun and the finance director Jay Adelson. Richard Okygun went the extra mile to locate the exact car that wanted - with all the features and color that I requested. Jay Adelson was a pleasure to work with. He handled the finance portion of my deal effortlessly and made the process so enjoyable. I am so happy that I chose Jim Coleman Nissan of Silver Springs, MD. If you are in the market for a new vehicle reach out to Richard and Jay. You'll be happy that you did! Thanks again for everything! More
by Lmarmenti2
April 10, 2025
I took my car in for an issue with my XM antenna and my Rear defogger light that would not go off. My car was held for 8 days with one mishap after another. I take great pride in keeping up with my maint Rear defogger light that would not go off. My car was held for 8 days with one mishap after another. I take great pride in keeping up with my maintenance on my car. I was inconvenienced and was not even offered a loaner. When asked, I was told they did not have any. The issues mounted and the communication with Nissan Connect is what I was told was the delay. Unacceptable. In the meantime, a salesperson is asking would I like to trade in my 42,000 plus miles Nissan Platinum Murano for a mere $15,000. Brand new tires, no dents, all in pristine condition. I was disgusted to say the least. In the end of this debacle, I had to the climate change mechanism changed to a refurbished component that did not have a warranty. To boot, then they had to get new keys because the pairing got locked up. I have never had an issue with Jim Coleman until this time. The service mechanics should always have an expert on hand if it is an unusual fix. Unfortunately, Thomas Corzo was only the liaison. My answer would for recommending is this. Get a better Service Team! For mediocre fixes, yes. For brain work, no! More
by ADARSIMMONS
Employees Worked With
April 07, 2025
The service at Jim Coleman Auto was friendly, professional and respectful and informative. I felt well taken of and would purchase from them as well as refer friends to Jim Coleman! professional and respectful and informative. I felt well taken of and would purchase from them as well as refer friends to Jim Coleman! More
by mariemilline
Employees Worked With
April 07, 2025
Thomas was very courteous and helpful. But the receptionist and customer service attendant both are not helpful do not see or understand customer needs or not willing to find the way to he But the receptionist and customer service attendant both are not helpful do not see or understand customer needs or not willing to find the way to help. Simply know the word NO More
by SONUREGMI
Employees Worked With
April 06, 2025
The team at Nissan were professional, attentive, and quick. I did not have to wait long and everything was well explained. The person providing service was very. Courteous and knowledgeable. quick. I did not have to wait long and everything was well explained. The person providing service was very. Courteous and knowledgeable. More
by ALESLIE
April 05, 2025
I had a really exceptionally good experience with Richard Okogun and Jay Adelson! The delivery driver Luis Hernandez was great also! Thank you all so much for an excellent experience!! Okogun and Jay Adelson! The delivery driver Luis Hernandez was great also! Thank you all so much for an excellent experience!! More
by Newbuss
April 03, 2025
Hello I was very satisfied with the service and my overall experience at Coleman Nissan. overall experience at Coleman Nissan. More
by BUNNYDORY
Employees Worked With
April 01, 2025
On Friday, March 28, 2025, I was assisted by Mr. Ken Faulkner. He was very polite, courteous and helpful. He took me out on the test drive and was patient and attentive. He answered the questions I Ken Faulkner. He was very polite, courteous and helpful. He took me out on the test drive and was patient and attentive. He answered the questions I had and provided another more senior associate to help me with any additional questions that I had. I purchased a 2025 Nissan Versa and I am happy with my selection. I would recommend Ken Faulkner as a salesman. Thank you, Carola Lewis. More
by CVL
April 01, 2025
I dropped my car off on a Sunday for a service appt on Monday. I stood by the front desk for about 10 minutes before anyone noticed I was there. I didn’t know what to do so I was waiting for someone to he Monday. I stood by the front desk for about 10 minutes before anyone noticed I was there. I didn’t know what to do so I was waiting for someone to help me. I think they were hoping I was not a car buying customer because it was so close to closing. Once I got noticed, help was friendly and positive. More
by ANDRTNNR
Employees Worked With
