Jim Coleman Nissan
Bethesda, MD
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I recently had an unfortunate experience with JIM COLEMAN NISSAN OF BETHESDA regarding a canceled extended warranty. Despite canceling the warranty within the stipulated timeframe, the dealership has failed NISSAN OF BETHESDA regarding a canceled extended warranty. Despite canceling the warranty within the stipulated timeframe, the dealership has failed to process my refund. I've made multiple attempts to resolve this issue through phone calls and emails, but each time I'm met with delays and vague responses. This lack of transparency and customer service is disappointing. I expected better from a dealership of this reputation. If you're considering purchasing an extended warranty, be aware that canceling and obtaining a refund may not be as straightforward as it should be. I hope this review prompts better handling of such issues in the future. More
I recently had an unfortunate experience with JIM COLEMAN NISSAN OF BETHESDA regarding a canceled extended warranty. Despite canceling the warranty within the stipulated timeframe, the dealership has failed NISSAN OF BETHESDA regarding a canceled extended warranty. Despite canceling the warranty within the stipulated timeframe, the dealership has failed to process my refund. I’ve made multiple attempts to resolve this issue through phone calls and emails, but each time I’m met with delays and vague responses. This lack of transparency and customer service is disappointing. I expected better from a dealership of this reputation. If you’re considering purchasing an extended warranty, be aware that canceling and obtaining a refund may not be as straightforward as it should be. I hope this review prompts better handling of such issues in the future. More
Sam is the best! With her help I purchased my first EV and babyyy I am in love with it. I searched for a week and did plenty of research. But when I called to check f With her help I purchased my first EV and babyyy I am in love with it. I searched for a week and did plenty of research. But when I called to check for the vehicle at this location Sam was able to call back and assure me that I was in good hands. She’s such a sweetheart. If you are thinking of an EV or a new purchase go holla at my girl, she will take care of you. Thanks Sam for all of your support. More
Rian is my Service Advisor at Jim Coleman Bethesda. He always give outstanding service very personal, professional and courtesy to his customers. He is truly an Ambassador for the organization. Rated 5 He always give outstanding service very personal, professional and courtesy to his customers. He is truly an Ambassador for the organization. Rated 5 stars hands down. Thank you, Jim Coleman I bought my 2021 Rogue from this dealership and recommended this dealership to anyone in the market for a new or used vehicle... Don More
2nd auto I got here after my dealership of 30 years closed. I should have come here sooner. Could not have asked for more in a dealership closed. I should have come here sooner. Could not have asked for more in a dealership More
Noah is a superhero and his superpowers are kindness and patience. He also knows the inventory. He kindly, thoroughly explained features of the car I was unfamiliar with. Everyone was so nice, friendly. patience. He also knows the inventory. He kindly, thoroughly explained features of the car I was unfamiliar with. Everyone was so nice, friendly. Danelle was all about the business, very professional, but also kind. It was a seamless, virtually effortless process to drive away with a beautiful car. More
This dealership was all around sensational. Greg helped with all my questions and was all around professional in the way he conducted business with my sales purchase Greg helped with all my questions and was all around professional in the way he conducted business with my sales purchase More