Jim Coleman INFINITI
Bethesda, MD
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333 Reviews of Jim Coleman INFINITI
Extremely service oriented, attention to detail, always thinking of the customer experience, excellent service and quality. My Infiniti continues to run and run and run. thinking of the customer experience, excellent service and quality. My Infiniti continues to run and run and run. More
excellent service took me right away understood the problem and answered my questions he was prompt,polite,attentive he offered me a car ash and i accepted the offer took me right away understood the problem and answered my questions he was prompt,polite,attentive he offered me a car ash and i accepted the offer More
Time for a checkup Appointment was started on time, several "progress reports" as I waited for the car. Thorough explanation of suggested services. Every person was pr Appointment was started on time, several "progress reports" as I waited for the car. Thorough explanation of suggested services. Every person was professional, Devin is the ultimate professional and has a tremendous sense for customer service. More
Five Star Service Devin greeted me by name when I pulled up unexpectedly. My tire was low; he took me right away and notified me that my tire had a nail in it and neede Devin greeted me by name when I pulled up unexpectedly. My tire was low; he took me right away and notified me that my tire had a nail in it and needed to be replaced. I was out of the dealer in one hour with my new tire and peace of mind. Fresh baked cookies and fresh coffee served in waiting area. Highly recommend this dealership for sales and service. More
Great, friendly service Excellent, clean, modern Infiniti facilities staffed with professional personnel. Very competent, speedy and friendly service provided. Wonderfully ap Excellent, clean, modern Infiniti facilities staffed with professional personnel. Very competent, speedy and friendly service provided. Wonderfully appointed and maintained service waiting area and show room. More
Another Great Experience This is the fifth car purchased from Coleman. Each time the experience was easier then the last! Thanks to Kirk and Jass to making it so easy. This is the fifth car purchased from Coleman. Each time the experience was easier then the last! Thanks to Kirk and Jass to making it so easy. More
Fast Efficient Service Appointment was right on time... DEvin had all the paperwork done in advance and the entire process was smooth and painless. Everything was explained Appointment was right on time... DEvin had all the paperwork done in advance and the entire process was smooth and painless. Everything was explained and the car was returned clean. Devin Walker is an excellent Service Rep and should be promoted and given a raise. More
Great experience Devin is a great customer service person for the dealership - very friendly and solution-oriented. Shane is also an excellent resource in the repair Devin is a great customer service person for the dealership - very friendly and solution-oriented. Shane is also an excellent resource in the repair department. More
Excellent, punctual, expert As usual directions were easy to understand and courteous; staff was efficient and non nonsense, Everything done to excellent standard, as usual! Alwa As usual directions were easy to understand and courteous; staff was efficient and non nonsense, Everything done to excellent standard, as usual! Always a pleasant experience, no hasel. More
Excellent, Prompt and Courteous Service I needed to have routine service done on my QX 50- an oil and filter change and tire maintenance. Coleman service department made an appointment for I needed to have routine service done on my QX 50- an oil and filter change and tire maintenance. Coleman service department made an appointment for me that same day and I was out of there in a little more then an hour. Very quick and total cost of service was in my opinion moderate. Thank you all very much. More