Jim Coleman Nissan of Silver Spring

On Friday, March 28, 2025, I was assisted by Mr. Ken Faulkner. He was very polite, courteous and helpful. He took me out on the test drive and was patient and attentive. He answered the questions I Ken Faulkner. He was very polite, courteous and helpful. He took me out on the test drive and was patient and attentive. He answered the questions I had and provided another more senior associate to help me with any additional questions that I had. I purchased a 2025 Nissan Versa and I am happy with my selection. I would recommend Ken Faulkner as a salesman. Thank you, Carola Lewis. More

I dropped my car off on a Sunday for a service appt on Monday. I stood by the front desk for about 10 minutes before anyone noticed I was there. I didn’t know what to do so I was waiting for someone to he Monday. I stood by the front desk for about 10 minutes before anyone noticed I was there. I didn’t know what to do so I was waiting for someone to help me. I think they were hoping I was not a car buying customer because it was so close to closing. Once I got noticed, help was friendly and positive. More

Overall a good shopping experience, although the wait times for paperwork and delivery/cleanup of the car were excessive. Car windshield washer reservoir was empty. times for paperwork and delivery/cleanup of the car were excessive. Car windshield washer reservoir was empty. More

Responsive to what I was looking for in a new lease and pleasant to deal with. pleasant to deal with. More

Outstanding service. A pleasure to work with them. I will return in the future for my next service. A pleasure to work with them. I will return in the future for my next service. More

The dealership is very personal and professional. There are dealerships closer to me but I like the folks here at silver springs Nissan . There are dealerships closer to me but I like the folks here at silver springs Nissan . More

The best place to get work done on your car is Jim Coleman Nissan of Silver Spring Md. Thomas is always great and they get it done right the first time everytime. Everytime I come here it's always a p Coleman Nissan of Silver Spring Md. Thomas is always great and they get it done right the first time everytime. Everytime I come here it's always a pleasure. More

Everyone is courteous, friendly and conducts them selves in a professional manner. They give thorough details of the service and what is needed. in a professional manner. They give thorough details of the service and what is needed. More

From our initial conversation, it was clear that Richard had an in-depth understanding of the different models available and their features. He took the time to listen to my needs and preferences, guiding m had an in-depth understanding of the different models available and their features. He took the time to listen to my needs and preferences, guiding me towards suitable options without any pressure. This personalized approach made me feel valued as a customer. One aspect that stood out to me was Richard's commitment to transparency regarding pricing and financing options. He explained all the costs associated with the purchase and answered all my questions thoroughly, which built a strong sense of trust. I never felt like I was being upsold or pushed towards a particular model; instead, it felt like a collaborative process. More